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Customer Service Advocate

Location:
Malden, MA
Posted:
July 18, 2022

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Resume:

Devon Nadler

Bartender

Malden, MA *****

adrr43@r.postjobfree.com

+1-323-***-****

I am a hardworking professional with a variety of skills and experience looking for a management position.

Authorized to work in the US for any employer

Work Experience

Bartender

The last drop - Brighton, MA

June 2021 to Present

Customer advocate

CARVANA - Danvers, MA

July 2020 to Present

Bar Manager/Bartender

Common Ground - Allston, MA

February 2019 to Present

I was a bartender and promoted to bar manager at a craft beer bar with a cocktail program. Maintained a clean work environment. Some responsibilities included stocking, ordering, all bar prep, and ensuring all drinks were prepared to proper specs and alcohol measuring. Assistant Manager

Polcaris/Regina Pizzeria - Allston, MA

August 2019 to January 2021

Assistant General Manager

Clover Food Lab - Cambridge, MA

March 2017 to February 2019

Providing on the job training and supervision to team members. Prepare orders and ingredients. Demonstrating leadership, especially modeling proper safety, sanitation and customer service standards. Handling cash outs and store deposits. Open and close the restaurant. CASHIER

Boston Liquors - Allston, MA

April 2016 to April 2017

Provides customer service sales in a busy retail environment; maintains inventory, storage, sanitation and legal compliance standards.

DRIVER

Lyft/Uber/Instacart - Boston, MA

November 2015 to April 2016

Drove passengers, responding to rideshare requests, and performed delivery services for local retailers such as Whole Foods and Vino Divino.

OVERNIGHT PASTRY CHEF

Paul Bakery - Boston, MA

July 2015 to December 2015

Prepared from scratch baked goods and pastries for a commercial bakery. Following standardized recipes and using kitchen equipment with minimal supervision, made fresh doughs, creams and fillings; fulfilled orders from retail locations and prepared them for distribution. KITCHEN MANAGER/BARBACK

Flat Top Johnny's - Cambridge, MA

April 2015 to October 2015

Cooked to order primarily grilled and fried entrees and appetizers as part of a team in a fast paced kitchen; prepared and heated items ensuring proper handling, temperature and storage. Maintained equipment, sanitation and quality standards. Provided general assistance, bused and cleaned bar area.

LINE COOK/PREP COOK/BARBACK

The Boiler Room Bar - Chicago, IL

May 2015 to June 2015

Cooked pizza, small plates and other orders on a line at busy gastropub; prepared ingredients, cleaned and stocked kitchen and bar area.

ASSOCIATE TRAINER, LINE COOK, CATERING COORDINATOR Panera Bread - Newton, MA

May 2014 to April 2015

Provided on the job training and supervision to team members, cooked orders and prepared ingredients. Demonstrated leadership, especially modeling proper safety, sanitation and customer service standards. Coordinated the fulfilment of catering requests and often jumped into various roles as needed such as barista, cashier and prep cook.

SHIFT LEADER/CASHIER/LINE AND PREP COOK

Foosackly's - Mobile, AL

April 2012 to May 2014

Cooked and prepared orders, providing peer mentoring as needed, at a popular fast food restaurant. Provided customer services and cleaning coverage. ASSOCIATE TRAINER, LINE COOK, BAKERS ASSISTANT, BARISTA Panera Bread - Mobile, AL

February 2012 to February 2014

Mobile, AL February 2012-February 2014 Performed various cooking, baking and customer service roles as needed while maintaining

cleanliness standards.

Education

High school or equivalent

Glendale High School - Glendale, CA

June 2011

High School Diploma

Cosmetology Vocational Training

Skills

• Key Holder

• Retail Management (1 year)

• Customer Service (10+ years)

• Fast Food

• Bartender Experience (2 years)

• training

• Time Management

• POS

• Cashier

• Inventory

• Payroll (4 years)

• Scheduling (5 years)

• Team Building

• Microsoft Word

• Inventory Management

• Restaurant Management (5 years)

• Microsoft Excel

• Computer literacy

• Sales

• Restaurant experience

• Bartending (2 years)

• Management

• Kitchen Management Experience

• Catering

Certifications and Licenses

ServSafe

May 2017 to May 2022

Allergen awareness

May 2017 to May 2022

Choke safe

May 2018 to May 2020

food handler certificate

driver's license

Assessments

Bartending — Expert

August 2019

Understanding, pouring, and mixing drink orders

Full results: Expert

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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