Data Analyst Sales Associate
Resume:
EMMAUEL ENE
Data Analyst
Contact
Carrollton, Texas.75007
adrqxi@r.postjobfree.com
Profile
Analytical, energetic, detailed oriented, self-motivated individual with over 3 years working experience in the IT field and skilled in Linux, Virtual Machine, Spyware, Arduino Programming. Operating System, Data Analytics, SQL, SQL Server, MS Excel, MS Access, PowerPoint, MS Word. I’m seeking challenging and growth-oriented opportunities in my IT career.
Key Skills
Linux
Spyware
Virtual Machine
Technical Support
Operating Systems
Arduino Programming
Microsoft Word, Access.
PowerPoint, Outlet, Visio
SQL. SQL Server, MySQL, SSMS
Customer Service
Experience
Adecco Group (JP Morgan & Chase)
Oct 2021 - Present
Data Analyst.
Support all aspects of building, documenting, and maintaining mixed (combination of both Windows and Linux) closed room infrastructures and setup and management of software development environments.
Support engineers and continuously solving problems you will create, test, update and execute automated and semi-automated procedures for configuring all the components of our systems both in-house and at our customer sites.
Perform problem diagnosis, troubleshooting and resolution.
Acquiring data from primary and secondary sources and maintain data systems.
Creating and following processes to keep data confidential
Monitor implementation progress and present as needed to various departments, community groups, and other stakeholders.
Monitor daily processing and process queues to ensure timely processing of all items
Monitor queue of non-posted customer payments and assist in posting resolution
Review and reporting for remittance transactions in accordance with company policies and all applicable regulatory requirements
Review, capture and resolve remittance exception transactions in accordance with department protocol to meet all investor, insurer, state, federal and other compliance guidelines for specific transaction types and codes.
Support the Analyst I role and assist Senior Analyst and with special projects and initiatives as needed.
Escalate when deviations from the normal standards are identified.
Process and Review daily posting consolidations to ensure all negotiable items are processed in accordance with applicable regulations and company policies
Escalate any issues that may create a customer impact.
Process, document, and follow-up on negotiable items, collaborating with other internal departments to ensure accurate account documentation and posting instructions.
Assist with researching and gathering backup for internal Compliance related reports and routines
Perform other duties as assigned.
Global Life Liberty National
Sep. 2019 – Oct. 2021
Junior Data Analyst
Perform data analysis, profiling, and quality assessment to ensure the integrity of business data to necessary levels.
Review technical specifications derived from technical requirements.
Develop analytics communications to be shared across the client division.
Works closely with all business units.
Work on any other related task whenever necessary.
Filter and “clean” data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems.
Acquires data from primary or secondary data sources and maintain databases/data systems.
Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality.
Education
Current
Certificate in Information Technology
DeVry University
Irving, Texas
June 2019
Bachelor of Science in Integrative Studies
University of North Texas
Denton, Texas
YMCA
Jul. 2017 – Sep. 2019
Sales Associate & Claims Analyst.
Responsible for all billing activities and processes, the implementation of policies and procedures, management of front-end, back-end billing and claims procedures and third-party insurance carriers.
Analyze and verify claim details submitted, check for conflicts, errors or billing inconsistencies and submit all claims for payment.
Monitor claim status and resolve claim edits, rejected, and denied claims.
Processes account adjustments when applicable, including reviewing and resolving edits created by internal billing system and electronic transfer.
Prepare and generate invoice, paper claims and billing statements.
Ensures pertinent information relating to patient accounts and/or payer interaction is documented in billing system.
Monitor and process unapplied credits and overpayments within the system in a timely manner.
Communicates effectively, both verbally and in writing, to third party payors, government agencies, MSO staff and other internal departments.
Maintain all related claims submission reports.
Academy Sports & Outdoors
Jun. 2015 – Jul. 2017
Sales Associate
Manage large amounts of incoming phone calls.
Generate sales leads.
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Provide accurate, valid, and complete information by using the right methods/tools.
Meet personal/customer service team sales targets and call handling quotas.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Keep records of customer interactions, process customer accounts and file documents.
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