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Crew Member Customer Service

Location:
Regina, SK, Canada
Posted:
July 14, 2022

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Resume:

MARIUM

KAMRAN

Mariumkamran*@gmail.c

om

306-***-****

Regina, Saskatchewan

S4X

Dedicated and responsible worker. Rewarded on many occasions at academic institution for leadership and social skills. Thrives in social interactions with an outgoing personality. Fast learner and able to quickly adapt to various situations and environments. Presents self with positive and upbeat attitude with a desire for building strong relationships. Earned Young Workers Readiness Course certificate (YWRC), along with a Food Safety Level 1 certificate.

PROFESSIONAL SUMMARY

MM Project Controls Services Ltd. - Admin Assistant Regina, Saskatchewan • 02/2022 - Current

McDonalds - Crew Member

Regina, SK • 10/2021 - 02/2022

WORK HISTORY

Performed routine clerical tasks by scanning, filing and copying documents.

• Reviewed website and tracked any bugs or errors.

• Received calls and forwarded messages.

• Kept record of all expenses.

• Used Microsoft Excel to keep data

• Took orders, prepared meals and collected payments.

• Worked front counter, drive-thru and other areas.

• Collaborated with team members to complete orders. Prepared products following restaurant, health, and safety standards and procedures.

Prepared and cooked food orders for customers by noting customizations and portion sizes.

Kept kitchen, counter and dining areas cleaned and sanitized.

Kept drawer balanced by accurately processing cash, credit and debit payments.

Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.

• Interacted with 50+ customers per day and handled Winston Knoll Collegiate

Regina, SK • Expected in

06/2023

High School Diploma

EDUCATION

SKILLS

• Customer assistance

• Customer Communication

• Advanced math skills

• Cash Register Operations

Fluency in English, Urdu,

and Hindi

• Cleaning and sanitizing

• Product and service sales

Multitasking and

Organization

Time Management and

Prioritization

Teamwork and

Collaboration

• Store merchandise stocking

• Product knowledge

CERTIFICATIONS

Completed Young Workers

Readiness Course (YWRC)

and received certificate.

Trained in Workplace

Hazardous Materials

Information System

(WHMIS) with official

certification.

Earned "Food Safe Level 1"

certificate after completion

of food safety course.

Cineplex - Cast Member

Regina, Saskatchewan • 07/2021 - 12/2021

Balfour Collegiate - Cafeteria Cashier

Regina, Saskatchewan • 11/2020 - 02/2021

concerns.

Provided excellent customer service by greeting

customers and meeting quality expectations.

• Took orders, prepared meals and collected payments. Kept food preparation area, equipment and utensils clean and sanitary.

Cleaned and sanitized theatres in a timely manner in between movies

Kept a checklist of all show start and end times and organized day accordingly.

Completed show start-time checks to make sure no

technical errors occurred.

Trained new employees and assisted when any issue

presented itself

Operated cash register for cash and program card

transactions with excellent accuracy levels.

• Maintained secure cash drawers.

• Recorded all transactions accurately and efficiently. Worked closely with shift manager to solve problems and handle customer concerns.

• Greeted over 30 costumers per day.

Reviewed weekly menu items and monitored price

changes.

Worked flexible schedules and compromised personal lunch hours.

Communicated with staff to provide accurate

information about inventory

Provided detailed and personalized assistance regarding allergies/health concerns.



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