Administration job- loves working with people and great communication

Jඎඌඍ ඇൾ Bൺඅൽඐ ඇ

** *** **, ********, ** ***** (**4) 696 - 8770 ************@*****.***

Skilled Phlebotomist with more than 11 years of experience in fast-paced hospitals. Expert in quickly and accurately collecting specimens using variety of venipuncture and capillary puncture techniques. Exceptional bedside manner and adept in easing patients' fears or anxieties. Hands-on experience in using a variety of needles

and procedures to draw blood, depending on the

quantity of blood required for sampling

The ability to work calmly under pressure

Practical skills and a steady hand

Creative problem solving

Works well independently or with a team.

Empathy, with the ability to put nervous and

distressed patients at ease.

Inbound and Outbound Calling

Professional telephone demeanor

Spa Manager, 12/2019 to Current

Mindful Recovery Holliston – Holliston, MA

Greeted spa guests in warmly to create positive first impression of spa. Led spa tours for new members to familiarize guests with services provided. Maintained front desk workstation by keeping it clean and organized. Utilized promotions, print and digital marketing to attract new clients. Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately. Monitored social media and online sources for industry trends. Phlebotomist, 05/2018 to 12/2019

Milford Regional Medical Center – Milford, MA

Accurately labeled vacutainer tubes with patient name, date and time of collection. Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods. Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.

Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.

Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.

Pඋඈൿൾඌඌ ඈඇൺඅ Sඎආආൺඋඒ

S අඅඌ

Wඈඋ H ඌඍඈඋඒ

Stocked phlebotomy cart or carrier with appropriate supplies. Phlebotomist, 02/2008 to 04/2012

Milford Regional Medical Center – Milford, Massachusetts, United States Responsible for obtaining and processing blood and body fluid specimens from patients or clients of all age ranges.

Greeted and received patients, ascertained their needs and appropriately directed them. Performed phlebotomy procedures, including bleeding times, blood cultures and EKG procedures. Entered data into laboratory and hospital data systems. Assisted in the training of students and new employees. Had command of computer, used telephone courteously and performed clerical duties High School Diploma: 2002

Uxbridge High School - Uxbridge, MA

Phlebotomy Certification: Phlelbtomy, 2008

American Red Cross - Worcester, MA

Business

Nichols College - Dudley, MA

Eൽඎർൺඍ ඈඇ

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