SHARON GONZALES

Springfield, VA,*****

571-***-****

adrqcj@r.postjobfree.com

Education

George Mason University

Bachelor of Science: Nursing

Bachelor of Arts: Business and Finance

Work experience

Axelarr

Senior Executive Assistant/ HR/ Interpreter

01/2019 to Present

• Coordinated attendance at conferences and webinars for employees.

• Developed and implemented business plan for accounts to achieve sales and profitability goals.

• Coordinated meetings and appointments and maintained the supervisor's calendar.

• Managed all travel details including flight, hotel and rental car with detailed itineraries.

• Supported the CEO on daily administrative functions, including but not limited to, e-mail and phone correspondence management, gatekeeper, calendar management, expense reports, and travel.

• Maintain company SharePoint to include assign permissions, setup pages, assign workflows, and other items as needed. Editor of the monthly company newsletter.

• Maintain confidentiality, security, and accuracy of corporate records. Exercise good judgment and confidentiality with sensitive information and assignments.

• Responsible for full life HR, such as onboarding, general benefits, open enrollment, exit process, and exit interviews.

• Spanish Interpreter

• Certification training, tuition assistance, compliance, and quality assurance.

• Conduct new employee orientation for all new onboarding employees, including the I-9 and E- Verify process.

• Manage employee benefits via Costpoint, SunLife, Cigna, Kaiser, and Flores

• Coordinate executive-level team members and employees on corporate training

• Facilitate full-life cycle recruitment process across all business lines.

• Assist Hiring Managers with defining and validating key position requirements (i.e., defining education, experience, technical knowledge, and competencies).

• 50+ cold calls, emailing more than 80 candidates daily to build pipeline.

• Proposal recruiting for various government contracts.

• Filled Four positions with months TS positions.

• Develop content for job postings on CareerBuilder, Monster, LinkedIn, dice, and Indeed to attract interested candidates.

• Successfully manage, prioritize, and close technical job searches against a timeline and have experience setting benchmarks and metrics.

• Ensure Hiring Managers prioritize position requirements based on business needs.

• Enter requisitions in the Applicant Tracking System (ATS) using ICIMS and Deltek.

• Conducting interviews and filtering candidates for openings. Screening resumes and scheduling interviews for candidates. Following up on the interview process status.

• Placed consultant with US Citizens.

• Assist candidates with onboarding process paperwork. Manages the coordination.

• Source and screen qualified candidates for various positions including, Av engineer Designer, Technical support, business systems analyst, project manager, Net developer, AWS DevOps Real East Team

Director of Operations/Executive Assistant

04/2015 to 01/2019

• Office Management: Filing, ordering supplies and signs, inventory of signs and lockboxes, organize office files.

• Build, implement, and manage all systems for sellers, buyers, lead generation, database management, information management, and back-office support.

• Coordinate the purchase, installation and maintenance of all office equipment and supplies.

• Be the first point of contact in handling client inquiries or complaints.

• Oversee all contracts and transactions through closing, in conjunction with Transaction Coordinator.

• Maintain Customer/vendor relations.

• Spanish Interpreter

• Maintain and update all calendars.

• Maintain and organize Team Lead email inbox.

• Maintain and update Standard Operating Procedures & job descriptions.

• Listing Coordination: Prepare for Listing Appointments (listing packets, listing agreement, Comparative Market Analysis, marketing material).

• Transcribe seller notes after appointment and send Thank You notes.

• Prepare Buyer packets, rental packets, set up MRIS searches for clients.

• Prepare all agreements, contracts and offers, summary of offers on listings, counters and addendums.

• Prepare and execute listing timelines.

• Contact all vendors and contractors to schedule appointments and consultations, schedule photography, organize Broker’s Open Houses, Open Houses, and all listing related marketing.

• Communicate with Sellers regarding timeline, coordination, appointments, showings, offers, etc.

• Manage all feedback and showings on listings –communicate with agents as needed.

• Team Management: Coordinate Marketing staff for listings (postcards, brochures, signs, ads).

• Communicate with Bookkeeper as needed.

• Communicate with agents & Team members as need and be available to offer support if necessary.

• Keep the lead agent informed regarding any problems or issues that need to be managed.

• Responsible for hiring, training, consulting, and holding accountable all additional administrative team members and buyers’ agents.

• Track leads for team.

• Update and maintain team website.

• Update all social media pages.

Inova Fair Oaks Hospital

Executive Assistant /Assistant Manager/ HR

7/2011 to 1/2015

• Supported diagnostic procedures, assisted with technical nursing treatments, and entered information in patient records and charts.

• Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.

• Spanish Interpreted for patients and employees.

• Precisely completed appropriate claims paperwork, documentation, and system entry.

• Correctly coded and billed medical claims for various hospital and nursing facilities

• Thoroughly researched newly identified diagnoses and/or medical procedures to expand skills and knowledge.

• Professionally and courteously verified appointment times with patients.

• Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).

• Adeptly managed a multi-line phone system and pleasantly greeted all patients.

• Verified patients' eligibility and claims status with insurance agencies.

• Entered orders into the EMR system efficiently and without errors.

• Prepared patient charts, pre-admissions and consent forms as necessary.

• Determined prior authorizations for medication and outpatient procedures.

• Coordinated luncheons with Pharmaceutical Representatives.

• Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.

• Maintained strict patient and physician confidentiality.

• Actively maintained current working knowledge of CPT and ICD-9 coding principles, government regulation, protocols, and third-party requirements regarding billing.

• Expertly transcribed medical reports for a variety of physicians in a hospital setting.

• Developed patient care plans, including assessments, evaluations, and diagnoses.

• Demonstrated ability to lead and motivate outstanding healthcare teams.

• Processed clinical specimens, including from lymph nodes, spleen, and peripheral blood, for laboratory testing.

Real Estate Team Centreville

Operations Manager/ Executive Assistant

06/2007-12/2008

• Built, implemented, and managed all systems for sellers and buyers.

• Overseeing all contracts and client files through closing

• Scheduling appointments

• Answer phones

• Spanish Interpreter

• Email clients, leads, contractors, vendors, and agents SKills

• Budgeting and finance

• Employee Relations

• Intermediate in Microsoft Office (Word, PowerPoint, Excel)

• Talented multi-tasker/Excellent time management

• Communication Skills with Muti Lingual

• Administrative, Hiring, Protocols

• Clients, Marketing communications, Team Management

• Insurance, Quality control

• Expense Reporting

• Data Entry

• HR Policies

• Spanish Interpreter

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