LEKSHIA D. NEWTON

***** ******* **** ******, ***** 75238

Home: 469-***-**** Cell: 318-***-****

Email: adrqaw@r.postjobfree.com

OBJECTIVE

Motivated Healthcare Specialist with over 10 years in Medical fields. Working in records and operating room.

Motivated customer service specialist with over 15 years retail experience in a fast-paced, team-based environment. Call Center

Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette.

Qualified Manager with 15 years in fast-paced customer service and call center environments. Personable and professional under

pressure. Friendly and energetic Preschool Teacher with 4 years in early childhood education. Motivated to help children become

happy, healthy and well-behaved. Friendly and energetic Preschool Teacher with 4 years in early childhood education. Motivated

EXPERIENCE

Garland Independent School District

Student Nutrition-2017-Current

Providing students with state approved healthy lunches

Ensuring every student gets treated with respect

Fast and friendly service with a smile

Maintaining a clean and sanitized kitchen

Richardson Independent School District

Instructional Assistant-2018-2019

Established a safe environment for the children

Instructed children on proper health and personal habits

Communicated openly with children’s parents about daily activities and behaviors

Continually kept abreast of toy and child-related recall and safety warnings

Identified signs of emotional and developmental problems in children and reported to parents.

Albertsons

Cashier-12/2016-2018

Met all customer call guidelines including service levels, handle time and productivity.

Adhered to all confidentiality requirements at all times.

Cross-trained and backed up other customer service managers.

Investigated and resolved customer inquiries and complaints in an empathetic manner.

Willis Knighton Medical Center

Sterile Processing Tech-08/2013-10/2016

Wash, clean, and sterilize instruments for surgery in a timely fashion for surgery.

Brookshires

Deli Clerk/Cashier-09/2010-08/2013

Met all customer call guidelines including service levels, handle time and productivity.

Adhered to all confidentiality requirements at all times.

Cross-trained and backed up other customer service managers.

Investigated and resolved customer inquiries and complaints in an empathetic manner.

Cato

Assistant Manager-12/2009-07/2010

Cross-trained and backed up other customer service managers.

Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.

Managed work flow to exceed quality service goals.

Highland Clinic

Medical Records Clerk-08/2007-02/2009

File Medical Records

Retrieve records from doctors

Input patients information into database

Summer Grove Baptist ECEC

Daycare/Preschool Teacher/Driver-06/2004-01/2007

Teacher/Driver 06/2004 to 02/2009 Summer Grove Baptist Church ECEC

Established a safe play environment for the children.

Instructed children on proper health and personal habits.

Communicated openly with children's parents about daily activities and behaviors.

Continually kept abreast of toy and child-related recalls and safety warnings. Identified signs

of emotional and developmental problems in children and reported to parents.

Taco Bell

Shift Manager-1994-2001

Bank Deposits

Shift Open/Close

Manage Crew

Make Schedules

Order Supplies

EDUCATION

High School Diploma: 2008

Cornerstone Christian Academy - Townsend, Ga

Associate of Applied Science: Criminal Justice

Bossier Parish Community College - 6220 E. Texas St. Bossier City, La 71111

GPA: 3.2

AWARDS AND ACKNOWLEDGEMENTS

MS Office proficient Exceptional communication skills

First Aid and CPR certified MS Windows proficient

Mother of [2] children Quick learner

Daycare management Strong client relations

[20+] years in babysitting Proficient in cash management

Head Start programs Cash flow management

Adept at working with special needs children Strategic sales knowledge

Basic clerical knowledge

Professional caregiver

Trusted key holder

Creative problem solver

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