Customer Service Care

DOUGLAS A. CAMERON.

*** ****** ****, ****** ** **115 Ph# 847-***-****, *********@*****.***

● Professional organizational abilities. ● Many years of work experience centered on the public/private sectors involving customer care and service. ● Exceptional talent for working in all situations. EXPERIENCE:

03/2018 - CURRENT: Property Manager. / Property Owner. / Business Owner. / Business Operator.

● Personal Real Estate Investments. Earth Concern Inc., (ECI) and Sandman’s Securities, (Division of ECI). 08/2018 - 01/2020: Finances Management. Hearing Help Express - DeKalb, IL

● Negotiated current and new client accounts to maximize the company ROI.

● Training new hires in company product awareness and knowledge sessions.

● Excelled in accounts receivables, sales, and leadership challenges. 07/2017 to 01/2018: Executive Negotiator. Winco Trading/Plastics - North Aurora, IL

● Negotiated trades with clients and brokers to create a successful sales department.

● Responsible for creating legal contracts to meet terms regarding domestic and international trades.

● Interviewed and trained employees.

● Created and enforced safety procedures for office and warehouse personnel. 08/2013 to 04/2017: Product Manager/Manufactures Representative. Hagg Press Inc. - Elgin, IL

● Identified leverage, internal as well as external resources along with suppliers for new solutions, offerings, and concept development.

● Managed, promoted growth and productivity for selected Customer Service Representatives.

● Utilized extensive product and equipment knowledge with strategies that provided X%, ROI, and/other techniques to increase sales/revenue.

● Generated sales, built business relations, and established profitable contracts. EDUCATION AND TRAINING:

2003 American Professional Bartender Schools Villa Park, IL, USA

● Mixology, Liquors, Wines, Alcohol Awareness, Cash Handling, and BASSET Certified. 2002 Folkuniversitetet of Stockholm. Stockholm, Sweden

● Culture and National Language.

1994 Elgin Community College Elgin, IL, USA

● Business Management and Hospitality.

1993 Hillsboro University Hillsboro, IL, USA

● Psychology and Child Development.

1991 Saint Charles East High School Graduation Year, St. Charles, IL, USA PERSONAL ACCOMPLISHMENTS:

Strong experience as a Security Protection Manager / Consultant / Specialist, and Transporter for much clientele and variance of events. Real Estate Entrepreneur. Worldly diverse and professionally solid.

Contact this candidate