TSUI LING LAU (CHRISTY) adrq4y@r.postjobfree.com

* ***** *** ****

Bedminster, NJ 07921

862-***-****

EDUCATION De Montfort University

Bachelor of Arts (Hons), June 2000

Business Administration and Management

WORK EXPERIENCE Shipping Coordinator August 2019 – April 2022

Cap Barbell Inc

●Obtain and Process product orders

●Routing of EDI and Web orders and arranging logistics transportation

●Prepare shipping documents and cross-checking to ensure accuracy and shipments to out on time and maintain business shipping process

●Prepare and printing labels using shipping software

●Tracking inventory and updating records or reporting shortages to the sales team

●Maintain database with shipping logs and shipment data for recordkeeping purposes

●Worked with a team of technicians to solve errors with system to maintain system efficiency

●Invoicing and created bills for outgoing shipment

●Coordinating with warehouse to ensure on-time shipment requested by customers

Page 1 of 4

●Trouble shoots shipping issues and customer complaints that arise and work to solve them

●Corresponded with representatives to rectify problems such as shortages

●Greeted visitors or callers and handled their inquiries or directed them to the appropriate persons according to their needs

Administrative Assistant/Secretary 2015 - August 2019

The Cronite Co., Inc.

●Type and distribute notes, routine correspondence, and reports

●Arrange and coordinate meetings

●Locate and attach appropriate files to incoming correspondence requiring replies

●Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals

●Greet visitors, handle their inquiries, and direct them to the appropriate persons according to their needs.

●Mail and design of newsletters, promotional material, and other information.

●Make copies of correspondence and other printed material.

●Maintain paper and electronic filing systems for records, correspondence, and other material.

●Conduct internet searches

●Operate electronic mail systems and coordinate the flow of information both internally and with customers

●Provide services to customers, such as order placement and account information.

●Operate office equipment such as fax machines, copiers, and phone systems

●Prepare quotations for customers

●Travel arrangement including air ticket, car and hotel reservations.

●Coordinate exhibition and contests

●Update and maintain catalogue, material pricing, products pricing and mailing list database

Page 2 of 4

●Printing of labels for production usage

●Design of flyers and magazine advertisement

●Order Christmas cards and yearly calendar mailing.

Project Manager 2012-2014

Volt Consulting Managed Services (Consultant at AT&T Research Lab)

●Hardware, software and related accessories procurement.

●Maintained website by conducting studies and offering information about hardware, configuration data and manufacturing company.

●Asset management including deploying, operating, maintaining, upgrading and disposing of assets cost-effectively. Monitored and maintained asset database system to support management of the organization’s assets and provided the best possible service to users (about 200 users).

●Inventory management including maintaining proper hardware inventory level, replenishment, returns of defective hardware and demand forecasting, keep in check the ordering, shipping, handling and related costs. Identified inventory requirement, reported actual inventory status and handled all functions related to the tracking and management of inventory.

●Coordination of internships programs

Marketing Supervisor 2006-2008

Ka Hung Industrial HK Co., Ltd.

●Developed new customers and supervised team member

●Maintained customer loyalty and built good business relationship

●Negotiated with customers and suppliers on quotations

●Handled OEM project

●Coordinated manufacturing, quality inspection and shipments with factory

Page 3 of 4

Marketing Executive 1998-2006

United China Electronics HK Co,. Ltd.

●Developed new customers and new markets

●Visited overseas exhibitions to explore new business opportunities

●Maintained customer loyalty and built good business relationship

●Established business relationship with multinational customers like Walmart, Blaupunkt, Audiovox, Alpine.

●Negotiated with customers on quotations and sample requirements

●Handled OEM projects

●Coordinate manufacturing, quality inspection and shipments with factory

●Arrange factory visit and exhibition shows

LANGUAGES

English, Mandarin, Cantonese

TYPING SPEED

60 w.p.m.

COMPUTER SKILLS

Word, Excel and Outlook

AVAILABILITY

Immediate

Page 4 of 4

Contact this candidate