Customer Service Leasing Consultant

LOREL ALGHANI

Houston, TX ***** 832-***-**** adrq3t@r.postjobfree.com

Talented Realtor with exceptional marketing skills and property sales background. Enthusiastic professional with drive and determination to succeed in new business development. Excellent communicator skilled at relating with people at all levels and offering flexibility of working well on teams or individually. Real Estate Sales / over 10 Years

Contract Preparation / Buyer and Seller Representation Relationship building and retention

Computer Skills / Microsoft Office, Word,Excel,

Customer service / Negotiation Skills / Social media Property Inspection / Property Research / Open House Management Leads Prospecting

Property Rental and Leasing

Verbal and Written Communication

Temp Leasing Consultant, 01/2018 to Current

BG Staffing Inc. Supervisor - Adriana – Houston, Tx Prepare lease documents for move - ins.

Handle rental applications, security deposits, complete credit verifications for new tenants. Walk model units to make sure ready to show to clients. Handle all documentation required, guest cards, traffic reports. Answer incoming calls / show models to prospective tenants. Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners and other services. Greeted clients, showed apartments, and prepared leases. Distributed and followed up on tenant renewal notices. Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes. Real Estate Sales Agent, 08/2012 to Current

Champions Real Estate Group, Supervisor - Crystal – Houston, TX Negotiated contracts with buyers and sellers to maximize client savings. Held open houses, showed various homes to prospective clients. Handled all marketing & advertising for sell of home, prepared Comparative Marketing Analysis for proper pricing. Assisted clients on scheduling home inspections.

Educated clients looking to sell or buy on current market conditions, legal requirements, pricing and mortgages Followed up with prospective buyers regarding incentives from builder and new developments in surrounding area. Worked closely with clients to facilitate appropriate loans, inspections and credit reports. Negotiated between buyers and sellers of properties with efficiency and transparency to maximize profits and maintain satisfaction of clients. PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Real Estate Agent, 01/2008 to 04/2012

Dubai Water Front Properties, Supervisor - Rania – Dubai, UAE Wrote contracts between buyers and sellers and ensured adherence. Negotiated, facilitated and managed real estate transactions. Created and maintained large client base by meeting needs and delivering exceptional customer service. Advertised properties to general public via networking, brochures, ads to maximize exposure. Promoted property sales through advertisements, open houses. Followed up with prospective buyers regarding incentives from builder and new developments in surrounding area. Maintained connections with clients to encourage repeat business and referrals. Informed home buyer of sales, construction and warranty processes. Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue. Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue Assistant Manager, 02/2005 to 12/2007

Better Homes Real Estate – Dubai, Uae

Assisted Manager of Real Estate Office / Organizing Weekly Meetings Strengthened promotional strategies to drive customer engagement and boost sales. Developed loyal and highly satisfied customer base through proactive management of team customer service strategies Improved office operations by automating client correspondence, record tracking and data communications. Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals Helped with planning schedules and delegating assignments to meet coverage and service demands Increased Sales by 70%

Associate : Business Administration, 08/1981

University of Houston - Downtown - Houston, TX

Insurance School of Texas - 2020 General Lines Property and Casualty Attained license, Houston, Tx Bg Staffing - Leasing class, Houston, Tx

Houston Apartment Association, 101 Leasing Class, Houston, Tx Rera Dubai Real Estate Institute - Attained license, Dubai UAE Champions Real Estate School - 2001 Attained license, Houston, TX EDUCATION

CERTIFICATIONS / LICENSES

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