Data Entry Customer Service

Antoinette BOU ANTOUN

Al Kaakour, Date of Birth April 14, 1993

Maten - Lebanon Citizenship: Lebanese

Phone: 009**-**-****** Marital Status: Single

Email: **********.***********@*****.***

EDUCATION

Arts, Science and Technology University of Lebanon (AUL) – Sin El Fil, Lebanon Fall 2011 – Fall 2015 Faculty of Business Administration

BBA - Accounting

American University of College (AUC) – Sin El Fil, Lebanon 2012 – 2013 Ticketing and IATA

KAFAAT College - Fanar Lebanon 2008 – 2011

BT3 – Business Accounting

EXPERIENCES

Medicals International S.A.R.L. – Mansouriyeh, Lebanon July 2017 – till now Finance Department –Senior Accountant

o Follow up tax matters

o Receivables and payables reconciliation

o Preparation of tax on salaries, VAT, Social security o Payment preparation

o Payroll entries and preparation

o Establish tables of accounts, and assign entries to proper accounts (assets, accruals) o Foreign Exchange

o Financial reports (Income Statement,Balance sheet ) Library Antoine - Head Office March 2013 – June 2017 Accounting Department – Accountant

o Handling all data entry transaction (purchasing, sales, payments, receipts, debit note, and credit note) o Establish tables of accounts, and assign entries to proper accounts. o Managing inventory data by location.

o Advising and supervising part of the tasks of junior accountants. o Assist in VAT declaration.

Library Antoine -Main branch Sept. 2012 – March 2013 Customer service and Cashier

Virgin Megastore - City Mall July 2011- August 2012 Cashier

o Deal directly with customers either by telephone, electronically or face to face o Handle and resolve customer complaints

o Obtain and evaluate all relevant information to handle product and service inquiries o Provide pricing and delivery information

o Process orders, forms, applications and requests o Record details of actions taken

o Maintain customer databases

o Communicate and coordinate with internal departments o Follow up on customer interactions

o Handles cash related transactions

SKILLS

o Languages: Arabic (Native), French (spoken, written – fluent ) English (spoken, written – Good) o Computer: Proficient in Microsoft excel, word, power point, Femme-Ideale, SPAC, Dolphin, POS, Paper-Bricks and internet researches

References available upon request

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