Lekeya House

Myrtle Beach, SC *****

adrq26@r.postjobfree.com

+1-843-***-****

To work in the position of Administrative Assistant in a growing company where exceptional ability to multi-task, solve problems, work effectively in a team, and meet deadlines are required in providing outstanding administrative support to supervisors and managers. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

CSR - Customer Service Representative

ARS/Rescue Rooter - Mytrle Beach South Carolina

May 2021 to Present

Customer Service Rep. Take inbound and outbound calls. Schedule appointments for services in heating/ air, electric and plumbing and handling complaints and concerns. Selling and maintaining service plans. Schedule Coordinator

FirstLight Home Care - Mytrle Beach South Carolina March 2021 to May 2021

I work remotely. I work to find coverage for call outs and open shifts. I deal with any issues or emergencies that occur on my shift. I have to check clock ins/out, IF caregiver is late or not clocked in. I have to reach out to see what the issue is. I work weekends on call Fri 5pm-Mon-8am Operations clerk

Wells Fargo - Charlotte, NC

October 2020 to February 2021

Inspect products before they are shipped out the banks. Rather it's from booklets, benefits packages, employee celebrations for years they have been with the company and much more. Loan Documentation Specialist

Wells Fargo - Charlotte, NC

June 2020 to October 2020

I work remotely entering data/checking data to make sure all information is correct for the under-writer to make a decision. I also did payroll calculations where I would calculate all information from W-2 forms and other documents to make sure the company qualify for loan request. HOSPITAL SCHEDULER

Daymark Recovery Service - Concord, NC

December 2017 to January 2020

• Schedule appointments for clients discharging from the hospital.

• Maintain electronic records and filing

• Complete audits for documentation

ADMINISTRATIVE ASSISTANT

Daymark Recovery Service - Concord, NC

March 2014 to December 2017

from date)

• Answer incoming calls from clients wishing to schedule appointments/cancel.

• Verify insurance coverage.

• Open, sort and distribute incoming mail

• Maintain electronic records and filing

• Provide general administrative and clerical support. MOBILE CRISIS DISPATCHER

Daymark Recovery Service - Concord, NC

August 2012 to March 2014

• Receive incoming calls from consumers, hospitals, jails, and other health care professionals.

• Dispatch clinical staff in timely manner during crisis situations.

• Speak with suicidal/homicidal clients in need of help.

• Provide follow-up as needed.

• Maintain office records and uphold policies and procedures

• Completed audit checks for correct documentation I am a self-motivated Team player, who can work alone or in team setting. Looking to advance and gain more skills.

Education

certificate

STANLY COMMUNITY COLLEGE

2001

Diploma

ALBEMARLE HIGH SCHOOL

2000

Skills

• Microsoft Word

• Outlook

• Filing

• Receptionist

• Scheduling

• Organizational Skills

• Typing

• Microsoft Outlook

• Word

• Billing

• Excel (5 years)

• Customer Service (7 years)

• Data Entry (7 years)

• Customer Service (7 years)

• Quickbooks

• Dispatch (7 years)

• Excel (7 years)

• Spreadsheets (7 years)

• Microsoft Office (6 years)

• Front Desk

• Schedule Management

• Medical Office Experience (7 years)

• Medication Administration (6 years)

• Medical Billing (2 years)

• Customer Service (7 years)

• Communication skills (6 years)

• Computer Skills (7 years)

• Administrative Support (8 years)

• Time Management (7 years)

• Windows (6 years)

• Time Management (8 years)

• Computer Literacy (8 years)

• Insurance Verification

• Medical Terminology

• Medical Scheduling

• Medical Records

• HIPAA

• Medical Receptionist

• Phone Etiquette

• Vital Signs

• Medical Coding

• Patient Care

• Documentation review

Assessments

Reliability — Familiar

December 2019

Tendency to be dependable and come to work

Full results: Familiar

Customer Focus & Orientation — Highly Proficient

March 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Written Communication — Familiar

June 2019

Measures a candidate's ability to convey written information using proper grammar rules. Full results: Familiar

Work Style: Reliability — Proficient

August 2020

Tendency to be dependable and come to work

Full results: Proficient

Medical Receptionist Skills — Familiar

September 2020

Managing physician schedules and maintaining accurate patient records Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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