Anna Ramirez
Front Office Medical Assistant
Scottsdale, AZ 85257
***************@*******.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Front Desk Receptionist
Scottsdale Cardiovascular Center - Scottsdale, AZ
October 2020 to Present
Checking in patients, answering phones, collecting copayments and balances, making sure patients are checked in on time, checking new patient paperwork and updated paperwork if needed. Front Office Medical Assistant
Naturopathic Wellness Center - Scottsdale, AZ
July 2018 to August 2020
Check in and out patients, collect payments, answer phones, call in prescriptions, vitals, start and monitor IV’s, call patients with lab results, assist both Dr’s with procedures, schedule lunches and patient appointments, prep charts for the week, medical records, phlebotomy, pack and mail out supplements.
• Input patient information
• Greeted patients
Front Office Assistant
SIMONMED IMAGING - Scottsdale, AZ
April 2016 to July 2018
Check patients in and out. Answer phones. Train new employees. Scan any patient information. Follow up with Dr offices. Medical records. Schedule appointments. ESL Teacher
Colegio Dom Bosco - Hermosillo, Son.
December 2011 to June 2015
Responsibilities
Taught English as a Second Language (ESL) to students from ages 10 to 15 at Private Catholic School. Patient Service Representative/M.A/Laboratory Assistant Southwest College of Naturopathic Medicine (SCNM) - Scottsdale, AZ July 2009 to October 2011
Responsibilities
Tested and recorded blood glucose levels. Changed sterile dressings. Obtained information about clients' medical history, drug history, complaints and allergies. Assisted with patient transfer and ambulation. Performed clerical duties, such as word processing, data entry, answering phones and filing. Answered patient calls for care and feeding. Performed procedures and used equipment as delegated by a licensed professional, including blood draws, foley catheter removal and EKGs. Documented objective data and routine aspects of patient care. Educated patients and families about infant care, preparation of healthy meals, independent living and adaptation to disability or illness. Skills Used
Maintained accurate records of patient care, condition, progress and concerns. Monitored vital signs, such as blood pressure and pulse. Responded appropriately to the physical, emotional and developmental needs of patients.
Front/Back Office Medical Assistant
Sivakumar Pediatrics - Scottsdale, AZ
March 2008 to June 2009
Responsibilities
Monitored vital signs, such as blood pressure and pulse. Responded appropriately to the physical, emotional and developmental needs of patients. Changed sterile dressings. Tested and recorded blood glucose levels. Obtained information about clients' medical history, drug history, complaints and allergies. Maintained a clean, healthy and safe environment. Documents objective data and routine aspects of patient care. Collects patient specimens and data, including vital signs, input/output and other delegated measurements. Provided a comforting and soothing environment.Took advantage of opportunities for continuing education, quality assurance and performance improvement activities. Maintained accurate records of patient care, condition, progress and concerns. Education
Certification in Medical Assistant
Lamson Junior College-Tempe - Tempe, AZ
July 2006 to July 2008
Diploma
Coronado High School - Scottsdale, AZ
1999 to 2002
Skills
• 100% Bilingual English & Spanish
• Inventory Management (2 years)
• Ability to handle stressful situations effectively
• Executes multiple tasks simultaneously
• Hands-on computer experience
• Ability to Plan, Organize and Prioritize Work
• Ability to Obtain and Process Information
• Ability to Work in a Team Structure
• Ability to Verbally Communicate with Persons Inside and Outside the Organization
• Ability to Make Decisions and Solve Problems
• Laboratory Experience
• Clerical Experience
• Word Processing
• Vital Signs
• Phlebotomy
• Medical Office Experience
• Medical Scheduling
• Experience Administering Injections
• Office Administration
• Patient Care
• Insurance Verification
• Infant Care
Certifications and Licenses
CPR Certification
Additional Information
Dependable, Trustworthy, Hard worker, and a Team Player. Bilingual.