Donna Louise Pendarvis.

818-***-****

adrpw3@r.postjobfree.com

Professional Summary Seeking a challenging position where my experience, background, skills and abilities will be used effectively. I’m highly organized, dedicated, with a positive mental attitude. I have accuracy and attention to details and have great organizational skills. I’m a team player, and exceptionally reliable, conscientious, and thorough. I thrive on challenging tasks in a busy office. I’m a self-starter. I have the ability to organize, prioritize and multi task, and to take initiative, and the ability to continuously learn and adapt.

Work History

DSP Amazon Delivery Driver/ Speedy 07-18-20

I am responsible for optimizing customer satisfaction by transporting and delivering goods, merchandise, in a safe and timely manner.

I picked up, transported, and dropped off packages and small shipments within a local region or urban area.

In other words, I'm one whose profession is to deliver packages to homes, retail locations, and other delivery destinations while adhering strictly to delivery driving routes and time schedules for the Amazon Company.

Delivering items is one of the core tasks of an Amazon delivery driver and it involves delivering a wide range of items regularly.

I may deliver items to private homes and companies; retail stores, government offices, and several other places, and I am expected and required to adhere strictly to the Amazon company schedule.

Another core task that is executed by an Amazon delivery driver is to load and unload cargo and/or items since this is a regular part of the job.

My responsibility is contacting customers since some items such as foods, medicines, expensive electronics, and some other items must be delivered directly to the customer.

I also carry out heavy routine maintenance on delivery vehicles, ensure that vehicle is well-maintained.

I possess certain skills and qualities that are needed to guarantee and boost efficiency and productivity.

I'm responsible for driving a amazon truck, excellent customer service skills, and physical strength, excellent communication and interpersonal skills.

I have excellent organizational skills and good time management skills.

Securitas Security Services USA Inc.

Security Guard 10-28 2016

I observe and report activities and provided security and safety of client property and personnel. I made periodic patrols to check for irregularities and to inspect protection devices and fire control equipment. I preserve order and enforced regulations and directives for the site pertaining to personnel, visitors, and unlocked doors, and verify any security violation. Checked for blocked entrances and exits and unauthorized persons. I prepared logs and report as required. I responded to incidents for fire, medical emergency, bomb threat, flooding, water discharged, and hazardous materials.

Uber 11-28-2016

Driver

As driver I picked up and dropped off customer with a positive attitude. I own and manage my time and responsibilities.

Amazon

Prime Now Associate 1-18-2017

Stock selves with product. I received product moving inventory inside store.

Unload trucks, sort product. I stock the store. Ensure aisles were neat and clean.

Unemployment 7-2016 to 10-2016

United State Postal Service 4-2016, 7-2016 Assistance City Carrier I was a city carrier in Michigan from 1975 to 1977 when I was in college before moving to California. I delivered mail of all classes on my routes. I rearranges and relabeled cases as required. I withdraws mail from the distribution case and prepares it in sequence for efficient delivery independently. Prepares and separates all class undeliverable mail in accordance with established procedures. Delivers mail along a prescribed route, on foot and by vehicle, on a regular schedule, picking up additional mail from relay boxes as needed. Collected mail from street letter boxes and accepts letters for mailing from customers; on certain routes I delivered mail that consists exclusively of parcel post. I used portable electronic scanner as instructed. I delivered and obtains receipts for registered and certain insured mail. I deposit in the post office mail collected on the route upon returning from the route. Checks, and corrects if necessary, mailing cards from advertisers bearing names and addresses of customers or former customers on the route. Furnishes customers with postal information and provides change of address cards and other postal forms as needed. I reported to supervisor all unusual incidents or conditions relating to mail delivery, including condition of street letter boxes and centralized delivery

Sears Holding 10-201*-*-**-****

Inbound customer service and sales representatives.

I provide world-class customer service to build customer loyalty through commitment to care approach and generate sales by offering valuable products and services to customers.

Unemployment 2-20-2015 to 10-16-2015

Bank OF America MERS AVP MERS ASSIGNMENTS 11/2011 TO 2/20/15

MERS is for multifamily market responsible for repurchase risk and costs associated with preparing, recording, and tracking mortgage assignments.

Originated, sold and tracked.

By using MERS, the lenders and investors who are the real parties in interest avoid the need to file assignments in county land records, which lowers costs for lenders and, reduce county recording fee expenses resulting from real estate transfers and provides a central source of information and tracking for mortgage loans.

Communicated with all Lenders from A- Z, and all the different departments, from the generation team to recon, foreclosure, and bankruptcy, customer service and other business partner, escalation teams, within and outside the company to have the assignment executed.

Help them solve their issues with the assignments, on correction and where to send them.

Handle Fed EX, emails and faxes; receive for the incoming unsigned and signed assignment that were needed for corrections and research to complete the assignment.

Completed the research to verify if the lender no longer exist, merged, dissolved, or suspended the company or is still in business.

Research the lender and the borrower loan to locate which lender has purchased the loan to clear the title.

Created the assignment, by generating it again, with all the corrections, and then resubmitting the assignment to have execution.

Update the lenders information with correct verbiage, addresses, and the contact person and phone numbers.

Managed my time, to complete everything accomplished daily.

Emails, updated, communicating with the lenders with call backs, and verifying the status on the assignments, checking that all the documents were sent to aid the lender with their research to complete the assignment.

Helping the Lender in every situation that may come up to assist them to complete their research, and get the assignment executed.

Between the different projects, excel, share drive with all the assignments not yet received to the status was verify.

The department constantly receiving calls from the lenders, and all the associates from all other departments for research, correct verbiage, and lender contact information.

Bank of America rehire 09/2009 to 11/2011

Select Staffing under Bank of America - Auditor

Audit/Review FHA and VA files to satisfy government agency requirements for insurance and guaranty utilizing appropriate systems.

Verifying that all requires documents are present in file.

Responsible for supporting pre-closing and post -closing image capture, document classification services.

Image/document retrieval and viewing, and origination file storage and satisfying retention requirements.

Responsible for document review and resolution, for government loan review and insuring for federal housing administration (FHA) and U.S.

Review all final documents required to grant bank of America protection in the program under which the loan was originated.

Community service counselor

Rose hill Memorial Park & Mortuary Park 7/2009 to 09/2009

Responsible for homes and businesses presentations to families and employee's by educating them on the benefits of planning their cemetery and funeral arrangements early.

Established and sustain relationships with my customers.

Provided products, and at times resolved complex issues to guarantee customer satisfaction and retention, and refers.

Selling real estate property for graves and funerals products.

Planned and executed events and marketing programs. Performed promotional ad setup and take down.

On unemployment - Unemployed 09/2008 to 07/2009

Loan Consultant

Country Wide Home Loans 07/2004 to 09/2008

Consumer Direct call center Loan Consultant

Inside Branch Financial Representative agent

Responsible for 1-4 family residential mortgage loans.

Top consumer loans seller and funder.

Successful sales experience was the goal, and incentive-based environment, with accurately and building customers confidence and trust was received.

Refinanced conforming, VA, FHA, Subprime Loans.

Coached, and developed and monitored new loan consultant, and developed them to meet and exceed assigned goals.

Loan Consultant/ Closer

Washington Mutual 05/2001 to 07/2004

Responsible for preparing and drawing final documents including Deed of Trust, Settlement statements and others.

Primary point of contact in communications, Notaries, Title companies, and Borrower for the submission and completion of all necessary loan documents.

Reviewed and audited all Title Vesting, Appraisals, as well as other loan documentation for accuracy such as Notary Seals, Right to cancel dates, etc.

Calculated the necessary State and / or City taxes. Prepare Settlement statements.

Contact the borrower for final closing and loan instructions

Education High School Diploma, Cass Tech High School –Wayne State University 2yrs – CIT Computer Institute of Technology

CALLS FOR EXCELLENCE AWARDS FOR EMPLOYEE RECOGNITION PROGRAM

THE ABOVE AND BEYOND AWARD FOR HARD WORK AND COMMITMENTS

Contact this candidate