Data Entry Switchboard Operator
Resume:
Jennifer Jones
Mastic, NY *****
**************@*****.***
** ***** ***** ****** ** 11950
Authorized to work in the US for any employer
Work Experience
Medical receptionist
Stony Brook Pediatrics - Center Moriches, NY
May 2019 to Present
Answering calls, making appointments, faxing, copying, data entry, collecting copays, generating insurance referrals through insurance database and proper CPT/ICD-10 codes. Knowledge of EMR data and associated patient privacy practices. All with attention to exemplary patient/customer care. Bartender/Server
Linsa Torrs Place - Mastic Beach, NY
February 2015 to Present
• Alcohol service
• Financial transactions
• verifying identifications with respect to New York State laws and guidelines. Medical Receptionist
Long Island Bone and Joint - Southampton, NY
October 2014 to February 2015
• Answer phones
• Greet patients
• Register patient demographics
• Appointment setting
Sexual Assault Nurse Examiner liaison
VIBS - Islandia, NY
February 2011 to June 2014
Scheduling of up to 14 nurses to cover SANE calendar for coverage
• Maintaining records for each nurse in individual folders
• Keeping spreadsheet of nurses New York State licenses
• Proving timesheets against monthly calendar for nurse payroll
• Maintain collaboration with three hospitals, Suffolk County Police Department, Suffolk County District Attorney's office and NY State Department of Health Receptionist
VIBS/HALT program - Hauppauge, NY
November 2010 to February 2011
Answering incoming telephone calls and making return calls
• Setting appointments for intakes into spreadsheets
• Making notations in progress note
• Faxing/filing
Placement Officer
Hunter Business School - Medford, NY
May 2010 to November 2010
Assist medical and business students in procuring employment
• Tweaking resumes for students to enhance capability for employment
• Instructed career development classes
House Manager/ Transitional Case Manager/ Residential Services Case Manager
Brighter Tomorrows - Shirley, NY
August 2007 to May 2010
Began as house manager and quickly moved up to Residential Services Case Manager within 5 months
• Interviewed new clients and completed daily progress notes to include clients goals, progress and informal counseling notations
• Bi-weekly face to face meetings with clients
• Monthly ILP Assessments with Transitional clients Registrar/ Precertification Specialist/ Switchboard Operator Southampton Hospital - Southampton, NY
June 2003 to October 2006
Registered patient demographic into CPSI medical system
• Verified insurance and guarantor information
• Overhead pages for medical staff and/or hospital codes
• Multiline switchboard capability
Education
Center Moriches High School
Skills
• Microsoft office, copy machine, fax machine, Cpsi patient system, EMR patient system (10+ years)
• IDX system and Cerner
• Medical office experience
• Medical receptionist
• Medical terminology
• Computer skills
• Insurance Verification
• Medical Scheduling
• Multi-line Phone Systems
Additional Information
I am a team player that adds laughter and fun to an office while making patient accommodation paramount.
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