Customer Service Communications Specialist
Resume:
OBJECTIVE
EXPERIENCE
March
**** -
present
October
**** -
March
2017
November
**** -
October
2010
EDUCATION
2000
Stephanie L. Collins
*** **** ****** *.*. Box 117 Cairo, Ohio 45820
419-***-**** ****************@*****.***
To work in an environment which encourages me to succeed and grow professionally
where can utilize my skills and knowledge appropriately.
McDonalds
General Manager
To Maintain a well runned restaurant with crew and managers who are properly trained
and excel with hospitality, multi-tasking and growing sales and transactions by having the
best customer service to our customers. Overlook departments in the store to make sure
all areas are up to date and stay on task.
Mcdonalds
First Assistant
Acting General Manager on their days off. Run the people department which included
hiring, orientations, 2 week schedules for new hires, crew scheduling, crew training and
crew trainer training. Run a successul shift on days i was scheduled on the floor. To run
profit, to communicate well with customers, crew and other managers. Have great
customer recovery. Building relationships. Grow sales and transactions. Always ontop of
food safety throughout each shift. Deposits and bank runs. Planning for the next shift.
Mcdonalds
Shift Manager
To run a successful shift. To be able to grow sales and transactions. Great cutomer
recovery. Good realtions with customers, crew and other managers. Ontop of food safety
throughout each shift. Deposits and safe counting. Preparing for the next shift
Allen East High School
High School Diploma
12th
SKILLS
REFERENCE
Run profit Balance controllables Manager and crew Scheduling Interviews Hiring and
Recruiting Orientations Truck Order Inventories Terminations Cash Audits Deposits
Manager and Crew Trainings Safety and Security Audits Validating Deposit slips Time
Punches Refunds Building Sales and Transactions Customer Service Building
Relationships Food Safety Audits Covid Protocols Maintainance and Repairs Marketing
Strategies Communication Skills Managing and Enhancing Guest Experience Overseeing
Food Safety Manage and oversee the restaurant Customer Recovery Minimize Waste
Nurture a positive environment Initiate corrective actions Leadership,motivational,and
people skills Financial management skills Good time management Technology skills
Terri Kohlreiser - "Allen County Common Pleas Court"
Adult Common Pleas Judge
***************@*******.***
Angela Rasor - "PaceMate"
Patient Communications Specialist
********@*****.***
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