Entry Clerk Clerical Aide

Paul D. Buntin

Bronx New York *****

MOBILE: 347-***-****

EMAIL: adrpqv@r.postjobfree.com

SKILLED PROFESSIONAL Searching for a career oriented opportunity that will allow me to showcase my strengths in working for underserve population while bridging community together. Strong ability to learn very quickly. Considering the experience & training I possess, I am open minded to an entry level start, allowing me to learn more, in addition to growth opportunities within your organization. I’m knowledgeable in Word, Excel, and MS Outlook 2010. I also have outstanding customer service with strong leadership qualities.

EDUCATION

Monroe College May, 2005

Business Administration AA Degree

PROFESSIONAL EXPERIENCE

Administration for Children Services Voucher Payment Unit

Payment Specialist 2011- 2017

●Authorized payments to agency clients and employees by compiling, verifying, and validating documents

●Timely and accurately complete appropriate paperwork in order to ensure accurate payments

●Monitored disbursement of monthly payments against controlled data/consulted records

●Answered telephone/mail inquiries from Programs referring to enrollments, payments, and additional inquiries

●Identified and resolve discrepancies to prevent over/underpayments

Administration for Children Services Voucher Payment Unit

Customer Service Representative 2009 - 2011

●Answered and addressed multiple inquiries from Child Care participants concerning enrollment and payment issues

●Responsible for input of daily data entry

●Responsible for all incoming documents within division and assured distribution to various sections

●Clocked and tracked incoming Provider and Program (Automated Child Care Information System) ACCIS monthly attendance sheets and supplemental

Human Resource Administration Medical Assistance Program

Data Entry Clerk /Clerical Aide 1995 - 2009

●Prepared MISCA/PIA case folders for image processing

●Reviewed eligibility documents submitted by applicants

●Managed multi-line telephone

●Greeted, screened, and provided information of agency policies and procedures to the general public

●Prepared and distributed applications, resumes, transcripts, and other relevant credentials of applicants to designated representatives

●Entered alphabetic, numeric, and symbolic data from source documents

●Responsible for managing and updating filing system

●Processed and typed emergency benefits for recipients

●Processed documents through the Welfare Management System (WMS) for eligible applicants and recipients

Contact this candidate