Customer Service Receptionist

SHANNA CLAAR

**** **** ***** ** ******, IN ***** · 574-***-****

*************@*****.***

Strengths include working well with others, customer service and personal initiative. Excels at time management, problem solving and utilizing new information.

EXPERIENCE

DECEMBER 6, 2021 – PRESENT

RECEPTIONIST, PLYMOUTH FAMILY AND INTERNAL MEDICINE

I went to epic computer training. I answer phone calls, take and send messages for the patients. Make, cancel, reschedule appointments for patients. Take medication requests. Always eager to learn new things. Have had CPI training.

APRIL 18, 2014-DCEMBER 6, 2021

QUALITY CONTROL, CREIGHTON BROTHER’S

I worked with USDA, inspecting products to USDA standards. Learning lab work and becoming quality control. Working with all types of machinery such as loaders, tape machines, robots and de-nesters. Was also in charge of data processing. Passed multiple store audits.

SEPTEMBER 2008-APRIL 2014

CUSTOMER SERVICE, GOOD TO GO

I was a shift leader. Did customer service and handled money and in charge of the store safe. Managed inventory, knows and adhered to Health Department Regulations and adhered to DEA regulations. Passed multiple store audits.

1998-2007

MANAGER, MCDONALDS

I was a manager. I took the manager class and serve safe class. Became Serve Safe Qualified. Knows and adheres to Health Department Regulations. Passed multiple store audits.

Education

LAVILLE HIGH SCHOOL, HIGH SCHOOL DIPLOMA MAY 2000

SKILLS

Shift Leader

Manager Experience

Inventory Management

Hardworking

Receptionist work

Training new hires

Self -starter

Team Player

Reliable

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