Personal Assistant Data Capturer
Resume:
PATULA FIONA DE RUITER
PERSONAL ASSISTANT
adrppz@r.postjobfree.com
PROFESSIONAL PROFILE
My experience as a Retail Manager for 10 years have taught me to work independently, given me the ability to work with people on various levels, both in the organization and in the broader business environment. I also have the ability to coach, counsel and develop staff and to use initiative. I have excellent leadership skills and mentoring skills, strong negotiation skills, can be a team leader as well as a good team player and can work totally independently.
My combination as a Personal Assistant in the Security industry, Receptionist, Administrative, Retail, Clerical and Customer Services skills obtained during my previous work experiences would help contribute real measurable value to any Company wiling to employ me.
WORK EXPERIENCE
Company : Fidelity Security Services
Position Held : Personal Assistant
Duration : 29 March 2016 - 03 March 2021
Duties
Manage communication - Written, filing, e-mail, verbal, telephonic and direct to and from Branch Manager and relevant internal and external structures
Manage documentation - filing, record keeping, ravel documents, distribution of mail
Compile documents and presentations according to organizational outlines and templates
Update schedules timeously according to requirements and priority, Prepare provisions for meetings (e.g. documents and presentations) timeously and make available for review by Branch Manager in advance of scheduled meetings
Research and handle high-level delegations to relevant protocols
Effectively provide a gate keeper function to ensure only priority interfaces at Branch Manager Level
Screen incoming calls and all visitors for relevance and re-direct as appropriate
Taking minutes of meetings held and distributing the minutes once completed
General administrative task
Assist the Ops Managers with Administrative Tasks
Ordering of all Stationery, Cleaning and Canteen stuff for all the Branches in and around Pretoria
Creating and loading of Sales Orders
Do quotations on request for Clients and Suppliers and obtain quotations from Suppliers
Ordering of all uniform for all Sites
Capturing of all recoveries of uniform
Dealing with pay queries from Guards,
Capturing all Allowances of Managers and Guards
Loading of all other Payroll Orders to update, change details of staff and
Attending to Billing queries timeously on a daily basis.
Creating of all Capex documents for Assets – (Purchase, Transfers and Disposals)
Company : Vulindlela Sunrise Technical Solutions
Position Held : PA / Administrative Officer
Duration : 05 August 2013 - 18 March 2016
Duties
Data Capturing – Updating Clients, Employees and students information on database
Typing of all relevant documents, reports, letters etc.
General Administrative Tasks including Filing
Processing, capturing and reconciling of Invoices for payment
Relieving Switchboard from time to time
Ordering of Stationery and all other office consumables
Do Quotations on request and also obtain quotes from Suppliers
Liaise with Suppliers with regards to orders, sales and payments
Create Purchase Orders
Screening of phone calls, enquiries, requests and handling them when required,
Taking of minutes in meetings
Organizing and maintaining the Managing Director’s Diary and appointments
Compiling documents and Reports on a weekly and monthly basis
Capturing of Orders, Liaising with Clients, Suppliers and other Staff
Company : Pep Stores
Position Held : Branch Manager
Duration : August 2003 – July 2012
Duties
Customer Service – Ensured that all Customers expectations were met timeously
Sales Figures – Made sure daily, weekly, monthly and yearly targets were met
Training and Development of Staff – Supervised staff and guided them towards maximum performance
Responsible for Training and Development of all newly appointed Store Managers
Organized all store operations and allocated responsibilities to personnel
Marketing and Merchandising of stock on daily basis
Ensured that all banking was done on a daily basis and cash-ups were done correctly
Stock Controlling – Monitored stock levels and purchases and ensured they stayed within budget
Cost Control (Income & Expense) – Controlled the Store’s budget aiming for minimum expenditure and efficiency.
Filing of all POS documents, daily banking recons
Overseeing pricing of stock
Assisted with stock takes in other stores if and when requested
Relieved the Area Manager and other Store Managers from time to time when requested
Company : Pep Stores
Position Held : Regional Secretary
Duration : November 2002 – July 2003
Duties
Typing of all relevant documents, letters and reports
General Administrative Tasks
Compiling of Weekly and Monthly reports
Checking of all Invoices – Ensuring suppliers are paid
General Reception
Making arrangements for Meetings, functions and Accommodation
Switchboard and Filing
Ordering of Stationery, Taking Minutes
Data Capturing
Company : Metropolitan Marketing Office
Position Held : Administrative Officer
Duration : July 2002 – October 2002
Duties
General Administrative Tasks
Recording and Dispatching of New Business
Queries – Responding and resolving it timeously
Typing of all letters and reports
Flip Endorsement Letters
Filing and Switchboard
General Reception
Company : South African Post Office
Position Held : Administrative Officer
(Various Departments)
Duration : July 1991 - November 2000
Duties
Mail Sorting
Switchboard
General Administrative Tasks, Dealing with Public Complaints and correspondence
Relieved on Registration and Parcel Counter
Sending and Receiving Faxes
Co-Ordination of Stamps Program Schedule - New Product Development
Preparation of Requisition for Stamps and Philatelic products
Handling of telephonic Queries - Filing
Typing, Writing and processed of all relevant correspondence and letters regarding stamp product issues
Taking and Circulating of minutes for meetings
Co-Ordination of Internal and International Exhibitions - Ordering of Exhibition Stock
Liaising with Printing Houses - Overseas and Local
Arranging for the approval of Invoices from the Suppliers and Artists
Planned and Organized the Sales and Production Managers’ daily Tasks - Keeping of their Diaries
General PA duties - Filing and Prepared Monthly Reports
Analyzed and reported on Service conditions and product acceptance in the market
Maintained a single ordering channel through which local and International Agents could direct their Orders
Maintained Customer relations and promote Philatelic Services brands its products
Administered a standing Order Database and Sales Support system
Effectively dealt with all written enquiries and gave feedback to Customer Complaints
Monitored and assigned work tasks to Customer Services Officers and General Administrative Tasks
SKILLS
Problem Solving
People skills
Creativity
Organizational skills
Strong Communication Skills (Verbal and Writing)
Assertive
Team Oriented
Excellent interpersonal Skills
Time Management Skills
Accuracy and attention to detail
Strong Administrative Skills
ATTRIBUTES
Highly motivated
Career driven
Hard Working
Positive Attitude
Responsible Reliable & Flexible
Loyal & Dedicated,
Broadminded
Fast learning
Enthusiastic team worker and Leader
Can be depended upon in pressure situations
Computer Literacy
Currently working on Windows 7 Ultimate
Access 97 Level 1 : January 2000
Windows 95: February 1998
SAP R/3 Sales and Distribution: August 1997
SAP R/3 Materials Management : July 1997
MS Office Word : December 1996
MS Office Excel : December 1996
Windows : September 1996
Further Studies Completed
NQF Level 4– Generic Management
January – December 2018
NQF LEVEL 3– Generic Management
January – December 2017
Educational Qualification
Grade 10 – Randfontein Senior Secondary School – Year 1989
Other Courses Completed
First Aid Level 1
August 2018
Basic Fire Fighting
August 2018
QuickBooks Essential November 2014
HIV & Aids in the Workplace September 2014
Spreadsheet Training February 2014
Customer Service
November 2013
Initiator & Disciplinary Procedures
November 2013
Personal Assistant
October 2013
Leadership Principles in the Workplace
October 2013
Store Manager Trainer’s Programme
January 2011
Managing Relationships November 2006
Building Capacity
July 2006
References
Francois Prins
Branch Manager / Fidelity Security Services
Office : (012-***-****
Cell : 082-***-****
adrppz@r.postjobfree.com
Vanessa Landman
Divisional Admin Manager / Pep Stores
Muriel George
Area Manager / South African Post Office
adrppz@r.postjobfree.com
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