Andrew McDonald

240-***-****

adrppd@r.postjobfree.com

Well-qualified Logistics/Transportation Coordinator; very proficient in handling and resolving complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence.

EXPERIENCE

US ARMY, FORT HOOD, TEXAS — 68J Medical logistics specialist

FEBRUARY 2020 – July 2022

●Shipped and issued customers goods

●Received and stored medical supplies in warehouse

●Located and shipped medical supplies to customers

●Followed safety guidelines and procedures.

●Ability to read, understand work instructions and follow Standard Operations Procedures

●Looked for continuous improvement opportunities

●Ability to operate basic systems like DCAM and DMLSS

●Responsible for conducting inventories and expiration checks

●Managed the procurement of medical supply stock levels of 300 line items under an $500,000 line budget

●Verified and processed parts into the SAP system

●Posted goods; issued the orders in the system to inform customers their items are ready for pick up

●Operated forklift and pallet jack to move and organize supplies and equipment

US Army, Bethesda, Maryland — 68J Medical logistics

MAY 2017- January 2020

●Maintained loss prevention standards by monitoring and observing customers in warehouse house and keep files of paperwork

●Operated cash register to complete cash, check and credit card transactions.

●Used DMLSS system to process customers orders and delivery list

●Displayed and organized products in store to help customers locate products easily.

●Opened and closed cash registers by counting money, separating charge slips, balancing cash drawers and making deposits.

●Assisted customers by answering questions and fulfilling requests.

●Answered questions about warehouse policies and concerns to support positive customer experiences.

●Listened to customer needs and desires to identify and recommend optimal products.

●Organized warehouse stock of items and displays to promote and maintain visually appealing environments.

US Army, Yongsan, Korea — 68J Medical logistics

MAY 2016 - FEBRUARY 2017

●Maintain inventory and stock in cold chain management on pharmaceutical items

●Assisted customers with receiving there orders in a timely matter

●Solved discrepancies with their orders and usage on their history of their account

●Provided excellent customer service to the customers to maintain our outstanding call ratings

●Operated forklift and pallet jack to move and organize equipment

EDUCATION

Southwood High School

August 2010- May 2014

SKILLS

Shipping and receiving orders to customers

Accountability and attention to detail

Customer Service

Safety awareness

Stocking and Inventories

Conduct operations under a stressful work environment

Forklift and pallet jack experience

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