ShaRonda L. Young

Email: adrpp7@r.postjobfree.com

Cell: 210-***-****

PROFESSIONAL SUMMARY:

Over eight years of experience teaching and over twelve total years in the pharmaceutical industry.

Experience teaching and presenting in a classroom setting of over 35 students at a time.

Excellent oral and communication skills.

Proven ability to give constructive feedback in order to ensure students success in the field.

PROFESSIONAL EXPERIENCE:

CCI (Condensed Curriculum International)

—Pharmacy Technician Instructor

01/2019 — Present

Experience teaching assigned courses following the approved syllabus and curriculum.

Provided students with clear course objectives and classroom expectations.

Ensured that course content and objects are met.

Utilized a variety of teaching styles and methods to accommodate the diverse learning styles of students.

Actively challenged and engaged students to encourage participation and learning, while maintaining mutual value and respect.

Administered graded examinations to assess course objectives.

Provided guidance and academic support to students.

Complied with all institutional, accrediting and regulatory agency policies and procedures.

Actively worked to maintain student retention within the program.

Identified at-risk students and provided tutoring and program plans to help them succeed.

Maintained accurate attendance records and call on or follow-up with absent students.

Responded to student questions and inquiries in a timely manner.

Documented concerns to the Program Director or Director of Education.

Upheld the highest levels of professionalism and ethical conduct

Becton and Dickinson, (Traveled)

—Professional Implementation Analyst (pharmacy tech)

07/2019 — 01/2020

Worked on Pyxis machines

Worked closely with Anesthesiologists, nurses, pharmacy and doctors in pharmacy to educate them on the update of med stations and AE machines.

Traveled to different hospitals to deploy live operations of anesthesia machines, med stations that were located in the operating rooms, pre op and post op areas of hospitals.

Alamo Community College, San Antonio, TX. —Pharmacy Technician Instructor

10/2012 – Present

Experience teaching assigned courses following the approved syllabus and curriculum.

Provided students with clear course objectives and classroom expectations.

Ensured that course content and objects are met.

Utilized a variety of teaching styles and methods to accommodate the diverse learning styles of students.

Actively challenged and engaged students to encourage participation and learning, while maintaining mutual value and respect.

Administered graded examinations to assess course objectives.

Provided guidance and academic support to students.

Complied with all institutional, accrediting and regulatory agency policies and procedures.

Actively worked to maintain student retention within the program.

Identified at-risk students and provided tutoring and program plans to help them succeed.

Maintained accurate attendance records and call on or follow-up with absent students.

Responded to student questions and inquiries in a timely manner.

Documented concerns to the Program Director or Director of Education.

Upheld the highest levels of professionalism and ethical conduct

CHRISTUS Santa Rosa Ambulatory Hospital Alamo Height San Antonio, Tx

—Pharmacy Technician

10/2016 - 12/2016

Assisting in filling physician medication orders.

Restocking Pyxis automated dispensing units while maintaining productivity and quality standards.

Order medications and supplies through specific vendors.

Worked closely with anesthesiologist, registered nurses, surgical technicians etc.

Managed operating rooms anesthesiologist Pyxis machines, insuring medications were prepped for daily surgeries.

Patient Engagement Specialist (Nationally Certified And Texas Registered Pharmacy Technician since 2008.)

Physicians Pharmacy Alliance, San Antonio Texas and surrounding areas.

09/2014 — 09/2016

The Patient Engagement Specialist is responsible for the patient intake process into company services by providing program information, conducting a home inventory of patient medications and collecting medical information.

Southern Careers Institute, San Antonio, TX —Pharmacy Technician Instructor

02/2013 – 08/2014

Supervised and monitor student’s use of tools and equipment.

Determined training needs of students and workers.

Participated in conferences, seminars, and training sessions to keep abreast of developments in the field, and integrate relevant information into training programs.

Administered oral, written, or performance tests to measure progress and to evaluate training effectiveness.

Prepared reports and maintained records such as student grades, attendance rolls, and training activity details.

Prepared outlines of instructional programs and training schedules and establish course goals.

Selected and assembled books, materials, supplies, and equipment for training, courses, or projects.

Presented lectures and conducted discussions to increase students' knowledge and competence using visual aids, such as graphs, charts, videotapes, and slides.

Provided individualized instruction and tutorial or remedial instruction.

Developed curricula and planned course content and methods of instruction.

Arranged for lectures by experts in designated fields.

Advised students on course selection, career decisions, and other academic and vocational concerns.

Integrated academic and vocational curricula so that students can obtain a variety of skills.

Developed teaching aids such as instructional software, multimedia visual aids, or study materials.

Conducted on-the-job training classes or training sessions to teach and demonstrate principles, techniques, procedures, or methods of designated subjects.

Supervised independent or group projects, field placements, laboratory work, or other training.

Acquired, maintained, and repair laboratory equipment and tools.

CVS Caremark, San Antonio, TX

—Prescription Entry Pharmacy Tech

12/2011 – 09/2012

Entered data for new and refill prescription orders.

Accurately included calculation of doses

Entered alphabetic, numeric or symbolic data from prescription order forms into computer in accordance with departmental standards and procedures.

Verified data on screen against data on source documents.

People's Pharmacy, Austin, TX

—Compounding Pharmacy Technician

10/2009 – 08/2010

Used specialized compounding equipment to weigh, and record chemicals included in a formula and then combined those chemicals into the appropriate dosage according to pharmacist.

Properly used all equipment needed in making compounds.

Calibrated and ensured proper documentation of compounding equipment.

Followed all safety procedures and guidelines for preparation of compounds.

Retrieved, counted and measured drugs, capped and uncapped vials and bottles.

Retrieved and file pharmacy prescriptions in the appropriate files and assist pharmacist with.

Checked in and priced drug orders.

Maintained inventory levels, pull outdated/recalled merchandise.

Referred all doctor’s calls and customer’s medical questions to pharmacist.

Assisted the Pharmacist with all third party transactions including the completion of any paperwork.

Transcribed the prescription and patient information from the referral documentation into the system for processing.

Obtained refill prescriptions for continued treatment.

Managed calls to and from internal and external customers for clarification of prescriptions.

Requested further information or to inform them of a delay in services due to lack of needed information.

Transferred prescription call backs to a pharmacist in order to complete the intake/referral of a patient for services.

Performed other duties as assigned.

Bandera Rx/Trinity Rx, San Antonio, TX

—Pain Management Pharmacy Technician

01/2008 – 09/2009

Organized paperwork and sent off insurance claims.

Compounded controlled medicated creams and capsules.

Help managed a sister store (Trinity Rx) where I worked closely with 2 major doctor offices in the pain management field.

Central Market, San Antonio, TX

—Pharmacy Care Representative

03/2007 - 04/2008

Provided great customer service and role model service standards.

Received inventory and checked delivery for accuracy compared to invoices.

Staged inventory by breaking out the inventory into sections for stocking.

Checked line by line receiving.

Ensured caps, vials, bags, and other inventories are stocked in the correct place.

Processed customer transactions at register.

Filled, Retrieved, and maintained prescriptions in the will call area.

Received written prescriptions from customers and obtain demographic and profile related information.

Received refill prescription numbers (over the phone and at drop off counter) and obtained profile related information.

Answered the telephone and direct calls to appropriate person.

Ensured the privacy and confidentiality of Personal Health Information (PHI) as required by HIPAA.

Directed customers to counseling window for pharmacist consultation.

Maintained insurance signature logs by date of fill.

Was primary person responsible for outside and inside department presentation and sanitation.

Verified scripts are going to the correct store.

Verified orders on prescriptions (names, number of orders per bag, etc.).

Filled and maintained prescription hard copies.

Assisted technicians and pharmacists as necessary to ensure efficient and complete production for the shift.

Holiday Inn Riverwalk, San Antonio, TX

—Hostess

07/2006 - 03/2007

Interacted with arriving guests as they entered the restaurant.

Seated guests within the restaurant.

Monitored the open dining sections of the restaurant for empty and cleaned tables. Estimated wait times for guests.

Monitored the guest waiting list, and ensured that the needs of the guests are met while they were waiting.

CVS PHARMACY, San Antonio, TX

—Pharmacy Technician in Training

03/2006 – 07/2006

Under supervision of a Lead CPhT and Pharmacy I focused on customer service, prescription order processing, problem resolution and inventory management, Pharmacy Technicians in this second-level position help to ensure that the right customer receives the right prescription every time.

EDUCATION:

G. W. Brackenridge High School,

San Antonio TX

High school Diploma (class of 2004)

National Institute of Technology (Currently named Everest College of San Antonio Texas)

Pharmacy Technology Certificate

ST. PHILIPS COLLEGE and San Antonio College since 2006-2009

San Antonio, TX

Pre Pharmacy - Some College Coursework Completed. Furthering education in Pharm D program.

PROFFESSIONAL CERTIFICATIONS:

PTCB Nationally Certified Pharmacy Technician since March of 2008.

Recertification will be due 4/1/2022..

TSBP Texas State Board of Pharmacy registered Pharmacy Technician since June of 2008.

Registration is updated every two years and mines will be due 6/30/2022.

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