Pinky Kaur

**** **** ****** 604-***-****

Delta, BC, V4C4H3 adrpp4@r.postjobfree.com

PROFESSIONAL SKILLS AND ABILITIES

Management Skills

●Identified needs according to the calculation of market demand and supply and predicted the accurate allocation of resources required to gain efficiency in business projects.

●Delegated tasks to the group members by effectively distributing the workload to each group member who is efficient in doing that task for maximum efficiency.

●Monitored work progress for each team member by checking in periodically and offered to help when needed.

●Completed and finished the assigned tasks and responsibilities in a given time for successful and efficient completion of the project.

●Applied concepts such as Planning, Organizing and Controlling in real life while working at different positions.

●Motivated team members to follow up with high performance and high productivity to achieve 90% in the projects.

●Learned the concepts of planning by carefully planning the objectives to be achieved and making strategic smart plans to achieve those goals efficiently and effectively.

Accounting Skills

●Properly recorded journal entries for the purchase and sale of inventory made adjustments at the end of the period and closed related accounts for businesses.

●Produced Trial Balances to accumulate all prepaid liability and expense accounts to make necessary adjustments for the end of the period.

●Analyzed financial statements of a company by calculating key ratios to measure each year’s performance and comparing actual performance against industry standards to achieve overall performance strengths and to identify the company's weaknesses.

●Calculated inventory cost by using different methods to guide inventory management.

●Managed QuickBooks software to maintain accounting records and handled all confidential information in a professional manner.

Marketing Skills

●Coordinated a team of five marketing professionals, ensuring that all members understood the broad vision of the project while executing their roles.

●Maintained positive morale on marketing team by forging personal bonds with staff and identifying signs of ongoing frustration to avoid errors before they occur.

●Delegated responsibilities to team members while clearly communicating what is expected of them to maintain synergy throughout the project.

Technical Skills

●Superb skills in: Windows Server 2000 and Linux Red hat.

●Proficiency in JAVA, C++, and C #, Python, HTML and XML as applied different projects during study at Douglas College.

●Exceptional expertise in SQL Server, MS-Excel and Sybase Oracle.

●Adapted with Microsoft Office Suit (Word, PowerPoint, Outlook, and Excel) and proficiency in Visual Studio, Tableau and Visio

●Participated in Big Data project to analyze the data in real-time.

●Maintained 99% accuracy in all data entry tasks with typing speed of 35 to 40 words per minute.

Interpersonal & Communication Skills

●Communicating with the group of committees to present an argument over a specific topic related to interests and trends in the Canadian Marketplace.

●Persuaded an item in a meeting with the Business Owner by communicating the need and importance of offered product or service which can offer maximum value for their targeted business.

●Communicated new ideas and thoughts to the group of people by precisely understanding the viewpoints and explaining the need and importance of a specific idea or interest.

●Successfully adjusted to different group dynamics and behaviors by understanding each member preferences and gauging individual strengths.

●Collaborated with team members on group projects by actively face to face interaction and through emails and phone calls.

●Worked well in challenging, fast-paced, high-stress and deadline-oriented environments individually or as part of a team.

Leadership Skills

●Practiced leadership roles by taking over responsibilities of the projects and delegating various tasks among the team, and also controlling and monitoring their performance for maximum productivity.

●Resolved team member’s conflicts and dissatisfactions by actively listening to them and providing a valid feedback or suggestion for improving the situation.

●Prioritized each group member viewpoints and concluded productive techniques of completing those tasks.

WORK HISTORY

Subway, Delta June 2018 - Present

Assistant Manager

Assisted the Retail Store Manager in planning and implementing strategies to attract customers.

Managed a staff of approximately 8 to 12. Assigned, oversaw and evaluated work. Conducted written and verbal staff evaluations with manager approval.

Completed and posted the staff work schedules in the absence of manager and assisted in training and supervising staff.

Maintained business records as outlined in the Subway Operations Manual. Analyzed business records to increase sales.

Performed paperwork duties and assists with product orders and inventory as needed.

Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.

Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies – as well as inventory.

Maintained high standards of customer service during high-volume, fast-paced operations.

Led and directed team members on effective methods, operations and procedures.

Answered telephone calls and responded to inquiries and reporting the sales and other issues to the owner.

Shift Supervisor June 2017 – July 2019

●Completed all POS opening and closing procedures, including counting the contents of the cash register.

●Created a friendly and personable environment to over 100 customers per day with face to face interactions and maintained high standards of customer service.

●Maintained restaurant compliance with established food safety standards by the head office of Subway by performing regular checks of food temperature, completing cleaning duties and inspection of food sanitation every week to offer the best value to customers and management.

●Accurately calculated and handled cash of over $2500 for closing procedures to match closing monetary amounts to total day sales daily.

●Accurately performed input of weekly data entry in MS Excel to prepare inventory reports which resulted in efficient inventory control and effective savings in store’s budget.

●Resolved customer's complaints and concerned with the interactive and friendly communication and offered appropriate solutions to ensure overall guests’ satisfaction, while adhering to the restaurant's policies.

●Performed and supervised all closing tasks by properly calculating money, restocking the material, updating system and inspecting cleanliness to make the store ready for next day operations daily.

World Financial Group, Surrey September 2020 – Current

Associate

●Attended meetings, seminars and programs to learn about new products and services, learnt new skills and received technical assistance in developing new accounts.

●Prospected and recruited new team members to build a strong company base.

●Market services by asking for referrals from current clients, meeting prospects at community functions, responding to inquiries and presenting financial planning workshops.

●Participated in educational opportunities by reading professional and technical publications, maintaining personal networks and participating in professional organizations.

●Adhered to all compliance procedures, followed corporate and industry protocols, and acted in a manner which protects the interests of the clients at all times.

●Assessed financial situations by gathering information regarding investments, asset allocation, savings, tax planning, retirement planning, and estate planning.

●Provided financial management information by preparing financial need analyses.

The Original Cakerie, Delta October 2020 – Current

Part-time Production Worker

Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.

Maintained energy and enthusiasm in fast-paced environment.

Worked on a conveyor belt line in depositing, decorating and packaging areas.

Ensured the quality standards of product is met and performed temperature and weight check of products.

Chandigarh Computer Center, Punjab September 2014 – March 2017

Office Administrator

Oversaw receptionist area, including greeting visitors and responding to telephone and in-person requests for information.

Maintained all office equipment including printers, copiers and computers.

Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.

Filed and maintained accounting and payroll records.

Scheduled company meetings and performed routine clerical tasks such as mailing, copying, faxing, filing and scanning all the necessary documents.

Created PowerPoint presentations used for business development.

Updated databases with confidential and relevant information.

Ensured that all information and documentation is compliant with guidelines of the Data Protection Act.

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EDUCATIONAL BACKGROUND

Douglas College, New Westminster, BC May 2017 - May 2019

Post-Baccalaureate Diploma

Computer and Information Systems (Data Analytics)

Punjab Technical University, Jalandhar, Punjab March 2012- March 2013

Master of Computer Applications (MCA)

Punjabi University, Patiala, Punjab May 2011- May 2012

Master of Science in Information Technology (MSc. IT)

Punjabi University, Patiala, Punjab April 2010 – May 2011

Post-Graduate Diploma in Computer Applications (PGDCA)

Punjabi University, Patiala, Punjab April 2007 – April 2010

Bachelor of Arts (BA)

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