VISION

SUCCESS PERFORMANCE

First names: Innocentia Dudu

Surname: Mtsuki

Date of birth: 1977-06-29

ID number: 770**********

Gender: Female

Marital status: Married

Nationality: South African

Home address: 17467 Monomane crescent Ex. 25

Vosloorus

1475

Email adrpkt@r.postjobfree.com

Contact numbers 063-****-***/ 084*******

Home language: Zulu

Other language: English-read, write, speak (good)

Sotho-read, write, speak (good)

Xhosa-read, write, speak (good)

High school St Anthony’s Education Centre

Grade Passed 12

Subject English

IsiZulu

Business Economics

Mathematics

Economics

Accounting

Career summary

Dedicated and focused Administration Clerk professional who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Experienced with processing title work collection and delinquent accounts. Seeking a role of increased responsibility and authority. Educational history

Personal data

Work experience

Skills

Dedicated team player

Report development

Professional and matured

Accurate and detailed

Word processing

Good writing and communication skills

Fast typing speed

High level of concentration

Typing skill

Spoornet (shosholoza meyl) – Call centre agent 2001-2004

Answering incoming calls and respond to customers emails

Managed and resolved customer complaints

Identify and escalate issues to the supervisor

Provide product and service information to customers Contact Person-Phumzile Maseko

Contact Number-082-***-****

DSV Global Transport and Logistics – Call centre agent 2006-2011 DSV Global Transport and Logistics – Administration assistant clerk 2012-2019

Maintains database by entering new and update customer and account information

Processes client account source documents by reviewing data for deficiencies

Enters customer and account data by inputting alphabetic and numeric information on the keyboard or optical scanner according to screen format

Combines data from both system when account information is complete

Secures information by completing database backup Contact Person- Berlinda Tsitsi Umeng

Contact Number- 012-***-****

TO WHOM IT MAY CONCERN

I am writing to apply for a Administration assistant Clerk position within your company. I am an Administrative assistant Clerk by profession with seven years of experience in transcription. In previous company as Administration assistant Clerk with DSV I would key information from paper source into the computer follow instruction queues interpret missing data by context submit paperwork and other duties as assigned. I am a fast typist 85 WPM with an incredible attention for detail. I have good critical thinking skills and am able to make decisions regarding questionable content; though I am willing to ask for assistance from my supervisor if needed. My greatest strength lies in my ability to transcribe data quickly and efficiently. It would be my pleasure to share my expertise with the team as Administration assistant Clerk

I have confidence you will find me to be an excellent candidate for your administration assistant clerk position and hope you won’t hesitate to reach out at your earliest convenience to set up an interview. I eagerly anticipate the opportunity to meet up with you to discuss my qualifications. Thank you in advance for your time and consideration.

Contact this candidate