Natasha Dunn-Gavins

**** ***** ****

Baker, LA **714

225-***-****

adrpko@r.postjobfree.com

Appeals Coordinator

Motivated professional expertise in all areas of Customer Service, Customer Account Audits, AP/AR, Account Posting, Explanation of Bill, Knowledge of CPR, SAP, Meditech, AR Allegiance, EPICS and BMI compliance.

* Customer Service * Patient File Development * Account Audits *Medicare/Medicaid Annual Audits * Conducts Research * Appeals * Patient Documentations * Professional Demeanor * Problem Solver

* Payroll Input *Communication Skills *Pre-Authorizations *ICD-9/ICD-10 Coding Professional Experience

CoMed Respiratory, Equipment & Supplies Zachary, LA DME Patient Account Specialist

03/2007-11/2021

• Pre- Authorization, Appeals, ICD-9/ICD-10 Coding, Patient Account Audits, Medicaid/Medicare Denials, Medicaid Guidelines and Compliance, Medicaid Audits, Knowledge of CPR, SAP and BMI compliance.

• Customer Service

• AR/AP, Explanation of Monthly Statements

• Audits, Data Entry, EPIC and AR Allegiance

Dr. Johnathan Taylor (General Surgeon)

Medical Assistant

12/2002 - 05/2007

• Patient ICD-9 Coding, Pre-authorization, Patient Intake and Eligibility Service

• Physician Clinical review.

• Assistant physician with minor office surgical procedure.

• Medicaid/Medicare EOB Audits

• Equipment and patient room sterilization.

Lane Regional Medical Center 01/2001 – 12/2002

Resident Activity Director (Skilled Nursing Unit)

• Consulted with patient or family members on behalf of Hospital visits.

• Completed MDS forms on each patient in Meditech HIT

• Employee payroll for Skilled Nursing Unit Employees.

• Patient activities during hospitalization.

EDUCATION & CREDENTIALS

Medical Assistant, Delta Arts & Technology, Baton Rouge, LA Graduated. June 2007

Resident Activity Director, Lake Charles, LA

Graduated June 2001

Reference Available Upon Request

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