Scott E. Reid, PHR ** Sweetbriar Rd, Newnan, GA **263 * 470-***-**** * adrpeb@r.postjobfree.com

Proven Human Resources (HR) Professional seeks Emplyee Relations or HR Management position.

HR professional with 15 years-experience across a broad range of domestic and international experiences, to included directing personnel projects and departments, developing succession programs, payroll, grievance review, conflict management, office administration, and training departments. Other responsibilities include personnel training (in-person and distance), departmental supervision and appraisal of employees across satellite and corporate locations.

Experience

Co-Owner February 2015-Present

The Healers Pantry (A father/daughter-owned business)

Food & Meal prep, with deliveries for specialized orders that include medicinal, vegan and pescatarian

Sales and Advertising Specialist

Purchaser with duties in accounts receivable-payable, tax receipts and

Food Truck driver and meal preparation of American-casual and traditional Jamaican foods

Business contract writing and B2B review

Senior Human Resources Consultant/Acting Director of HR KSA November 2006-June 2013

The Muhammed H. Alshiya Group, Olaya Road, Riyadh, Saudi Arabia (K.S.A.)

Private Middle Eastern consulting firm, which serviced local market businesses, American Military and Expatriate corporations throughout SW Asia

Created & conducted “Training the Trainer” program, resulting in personally training 500+ supervisors and managers

Wrote & assisted in the development of Employee Relations grievance process, approved for use throughout the Middle East

Improved employee training & development program resulting in 98% supervisory training 2-months ahead of schedule

Collaborated in creation of succession planning program which improved antiquated appraisal system

Created legally reliable HR and ER forms used for diversity, EEO and company demographic analysis

Played a major role in revamping employee grievance reporting process, from its inception to disposition

Trained personnel on Phoenix Biometrics Employee Tracking and Payroll systems

Successfully implemented & directed the transition of 5,000+ employees to newly acquired HR information systems (IS)

Trained a diverse Expatriate and international staff on best HR practices and PeopleSoft 8.0 tracking software

Acted as an independent investigator in approximately 43 Employee Relations (ER) concerns

Wrote concise, yet thorough, disposition reports following Employee Relations (ER) investigations

Standardized organizational model, which clarified authority, relationships and responsibilities within several departments

Assisted in creation of e-system which monitored productivity, decreased total work hours & collated financial records

Revised annual employee contracts, prompting shorter times between contract renewals improving employee retention

The American University of Dubai & The American University of Kuwait January 2007-December 2011

Adjunct Professor of Business Administration:

Human Resources Law, to include; Best Practices, creating diversity, workplace race & gender communication

Creative writing and conversational English

American Cultural Studies and Business Ethics

Human Resources Manager

American Woodmark Corporation October 2005-November 2006

Jackson, Georgia

Supervised staff of HR Supervisor, HR Assistant, HR Clerk, Training Manager, Admin Assistant and Safety & Welfare

Wrote new Employee Handbook: decreasing employee complaints/grievances by 50% within 1st quarter of implementation

Successfully implemented “Cultural Change Management” in effort to dispel perceived “unfair” acts of the past management

Improved retention & decreased absenteeism via a monthly rewards system, quarterly incentives and policy enforcement

Provided archival HR demographics, employee benefits - norms & usage reports and other proprietary reports to corporate

Advised plant supervisors & managers on matters involving National Labor Relation Board (NLRB) rules and parameters

Indirect supervision of 485 hourly plant employees, with 1/3 (162) being members of local labor union

Senior Human Resources Generalist

FedEx Corporation October 2000-October 2005

Atlanta, Georgia

Conducted and compiled job analysis data, collected quarterly employee attitude surveys and collated results to corporate

Visited local area college campuses to attract students and recent graduates to employment opportunities

Advised management on state & Federal employment laws, HR best practices and participated in strategic HR planning

Charged with high volume candidate recruitment, screening and selection of hourly employees and entry level management

Created and delivered training modules ensuring stepped training of approximately 350 supervisors and managers

Created prerequisite Soft Skills (Emotional Management) training course for developing managers and supervisors

Reviewed and approved all employee disciplinary/ termination recommendation reports prior to action upon employee

Acted as the material resident advisor on all HR matters to ensure legal consistency

Mediated disputes, seeking mutual resolution in accordance with company policy and legal precedence

Developed and implemented local area policy on workforce downsize and restructure initiative

Investigated and wrote final dispositions for approximately 136 employee objections

Traveled throughout the Eastern USA and Gulf states in efforts to resolve employee and labor relations concerns

Mentored corporate management on “Soft-skill” practices and techniques

Charged with and trained as the single onsite Employee Relations entity in the Southeast region from 2002-2005

Honorably Serviced Technical Sergeant, Ret.

United States Air Force September 1991-September 2000

Global

Supervised the preparedness of a six-man team of specialized Airman, to included; rigorous physical training and conditioning, global deployment and return, weapons, tactics and medical training, succession and promotion planning

Special Operator recruitment

Critique and trained instructor’s for in-class during and methods and techniques

Combat Decorated joint-operations combat team leader

Twice named “Trainer of The Year”

Graduate of several specialized progressive leadership and academic courses

Education

Troy State University Master of Science Human Resources Management 2000

Savannah State University Bachelor of Science Business Administration 1989

U.S. Air Force Associates of Arts Information Systems Technology 1992

Continuing Education

Troy State University Training Certification Preventing Workplace Harassment 2000

FedEx University Certification Gender Speak & Emotional Management 2001

FedEx University Certification The Internal Customer 2001

The Charles Hackney Institute Certification Employee/Workplace Relations 2002

The Charles Hackney Institute Certification Training the Trainer 2005

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