Customer Service Care Giver
Resume:
Laquanette Thomas
Vicksburg, MS *****
****************@*****.***
Dear Hiring Manager:
I was interested to see your job posting on indeed and would like to learn more about this opportunity. I am a home health aide with extensive experience in customer service. I have 3 years experience . In this role, telemarketing, call center inbound,outbound calls,payment processing,data base entry, I feel that my skills Would be an asset in this role. Thank you for your time and consideration. I hope to have the opportunity to discuss the opening with you in person.
Sincerely
laquanette thomas
Authorized to work in the US for any employer
Work Experience
Cashier/Customer Service
Texaco - Vicksburg, MS
February 2022 to Present
Run register,count money,close store,key holder,stock,price items,customer service,sales Housekeeping Supervisor
Holiday Inn Express and Suites - Vicksburg, MS
June 2020 to Present
House keeper inspector, check rooms, setup
papers for housekeepers, upload in room in computer Recovery Specialist I
CMI Group - Lewisville, TX
August 2019 to Present
inbound and outbound calls collection,, take payments, setup payment arrangements, post dated payments,
Caregiver
squire,s caregiving service - Vicksburg, MS
February 2017 to Present
help client with baths,using restroom,prepare breakfast and lunch,,give meds,,wash dishes,sweep, mop, wash clothes change bed linen
Warehouse Worker
CTDI warehouse
June 2019 to August 2019
scan phones, organize and put in the correct box, clean section buffet cook,prep cook,,pack line
k.f.c. - Vicksburg, MS
November 2016 to August 2017
prep food,cook food,pack food,wash dishes,, clean section,, sweep mop Kaiser permanent
firstsource - Colorado Springs, CO
November 2015 to May 2016
working with health insurance,taking payments,setup payment plans,data base entry,,inbound calls,order cards,help customer with copays,hippa law,transfer calls housekeeping
river walk casino - Vicksburg, MS
January 2015 to October 2015
make beds,vacuum floor,clean restroom, dust, restock cart, sweep, mop, clean ac vents bank of america
firstsource - Colorado Springs, CO
December 2012 to September 2014
take payments, setup payment arrangements, database entry,,collection/retention,outbound calls Education
diploma
ramstein high
N/A
everest college
Skills
• data entry, (3 years)
• Care Giver
• Home Health (2 years)
• Call Center (5 years)
• Customer Service (8 years)
• Housekeeping (8 years)
• Warehouse Associate (1 year)
• Cashiering (3 years)
• Telemarketing
• Laundry (1 year)
• Home Care (2 years)
• Cold Calling (3 years)
• Cash handling (5 years)
• Banking
• Windows
• Typing
• Driving
Assessments
Nursing Aide Skills — Highly Proficient
June 2019
Measures a candidate’s ability to provide nursing aid to patients using knowledge of relevant equipment and procedures.
Full results: Highly Proficient
Merchandise & Supply Storage — Proficient
July 2019
Measures a candidate's ability to apply systematic processes for managing and storing products and merchandise.
Full results: Proficient
Call Center Customer Service — Completed
March 2020
Applying customer service skills in a call center setting. Full results: Completed
Retail Skills: Shelf Stocking — Completed
April 2019
Measures a candidate's ability to receive and store merchandise or product. Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate