Cheyenne Baker

Lewisville, TX *****

adrpcl@r.postjobfree.com

+1-817-***-****

• Dependable industry worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction.

• Hardworking and reliable focused on going above and beyond to support team and serve customers. Motivated to continue to learn and grow as a professional. Work Experience

Certified Optometric Technician

Americas Best Contacts and Eyeglasses - Lewisville, TX May 2022 to Present

• Perform the pretexts for the patients before they see the doctor

• Collect as much information for the patient chart in my portion as I can to help the doctors exam go smoother

• Upsell FDTS/Retinal Imaging

• Check In/Dispense Glasses when not busy with patients

• Help file charts when not tending to patients

• Putting glasses away and sanitizing them when not tending to patients with pretesting. Child Care Worker

Primrose School of North Lewisville - Lewisville, TX February 2022 to May 2022

Monitor Child on a daily basis

Maintain a safe environment for all kids

Follow a steady schedule to ensure the kids are receiving the curriculum as stated. Cleaning and Closing down the classroom once all children leave my care Barista

Scooter's Coffee - The Colony, TX

November 2021 to February 2022

My position requires me to have excellent customer service. I mix/make drinks based off how customer order them or how they’re regularly made. I heat up pastries for customers once ordered. I perform light janitorial tasks such as dishes, mopping, sweeping, or cleaning the counters. I also restock the counters and condiment station. I work the register by putting in orders and processing card and cash payments. Barista

Starbucks - Grapevine, TX

December 2019 to April 2020

Maintained clean and sanitized workstation and complied with health and safety guidelines. Spoke to and interacted with new and regular customers. Made and served specialty coffee and tea beverages. Prepared sandwiches and baked goods, ground and blended coffee beans, brewed coffee and tea, and served items to customers.

Learned about brewing methods, beverage blends, food preparation, and presentation techniques to improve food quality.

Welcomed customers, read menus with specials or new items, answered questions, and accepted orders and payments

Cleaned and restocked work and dining areas, emptying trash, and sanitizing equipment and utensils. Sold coffee, tea blends, and brewing equipment, highlighting the differences between items and educating customers about brewing methods.

Adhered to recipes and presentations for food and beverage items and contributed to positive team environment.

Helped customers decide on menu items with knowledgeable suggestions. Maintained cash resources by accurately processing payments and computing sales prices. Minimized cross-contamination and infection risks by regularly cleaning and sanitizing utensils and equipment.

Kept supplies and retail products well-stocked and organized in fresh, engaging displays. Completed customer orders by processing payments and packaging selected items. Maintained clean and orderly dining spaces to provide positive appeal to customers. Prepared and served basic menu items such as sandwiches, as well as pre-made muffins and bagels. Thoroughly learned all drink and food preparations to offer customers detailed descriptions. Connected with customers and gave each person positive experience to promote long-term loyalty. Hospitality Aide

Woodridge Nursing and Rehabilitation - Grapevine, TX October 2019 to December 2019

Dusted tables and stands and cleaned bathrooms, removing trash and discarded food trays for proper disposal.

Made unoccupied beds, transported soiled linens to laundry, and restocked rooms with fresh towels and other supplies.

Collected household items and stocked residents' lockers, monitoring item inventory levels to request refills.

Washed and groomed charges, changed used clothing, and submitted dirty items to laundry department. Skillfully loaded trays with food items, condiments and eating utensils. Kept work areas neat and clean to maintain safe environment. Answered call lights within a timely manner and assisted the patients by getting the items they needed or retrieving CNA's or Nurses in an appropriate manner. Cashier

Home Depot - Louisville, KY

October 2016 to December 2018

Adhered to all cash handling policies and procedures. Answered questions regarding all products.

Bagged and packaged customer orders and purchases. Collected payment for customer purchases.

Processed checks, debit and credit cards, EBTs, WIC checks, refunds, product coupons, and gift certificates.

Greeted all customers and provided prompt and friendly service. Obtained thorough knowledge of products sold to assist customers in locating and purchasing items. Solved complaints by customers and issued credits for returned merchandise. Assisted customers with locating items, answering questions and providing direction and service. Verified prices and calculated totals using scanners and point of sale (POS) systems. Maintained merchandise displays, including end caps, floor displays, and aisles. Barista

Scooter's Coffeehouse - Colleyville, TX

February 2018 to September 2018

Maintained clean and sanitized workstation and complied with health and safety guidelines. Spoke to and interacted with new and regular customers. Made and served specialty coffee and tea beverages. Welcomed customers, read menus with specials or new items, answered questions, and accepted orders and payments

Prepared sandwiches and baked goods, ground and blended coffee beans, brewed coffee and tea, and served items to customers.

Learned about brewing methods, beverage blends, food preparation, and presentation techniques to improve food quality.

Helped customers decide on menu items with knowledgeable suggestions. Thoroughly learned all drink and food preparations to offer customers detailed descriptions. Connected with customers and gave each person positive experience to promote long-term loyalty. Maintained cash resources by accurately processing payments and computing sales prices. Prepared and served basic menu items such as sandwiches, as well as pre-made muffins and bagels. Minimized cross-contamination and infection risks by regularly cleaning and sanitizing utensils and equipment.

Completed customer orders by processing payments and packaging selected items. Kept supplies and retail products well-stocked and organized in fresh, engaging displays. Education

GED

Skills

• Childcare (4 years)

• Experience with children (6 years)

• Food handling

• Sales

• Organizational skills

• Food preparation

• Customer service

• Packaging

• Laundry

• Stocking

• Janitorial experience

• Cashiering

• Nursing

• Cleaning

• POS

• Barista experience

• Cash handling

• Coffee experience

• Caregiving

• Babysitting

Assessments

Administrative assistant/receptionist — Highly Proficient June 2021

Using basic scheduling and organizational skills in an office setting Full results: Highly Proficient

Customer service — Proficient

June 2021

Identifying and resolving common customer issues

Full results: Proficient

Work style: Conscientiousness — Highly Proficient

July 2021

Tendency to be well-organized, rule-abiding, and hard-working. Full results: Highly Proficient

Scheduling — Proficient

June 2021

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient

Medical receptionist skills — Expert

June 2021

Managing physician schedules and maintaining accurate patient records Full results: Expert

Customer focus & orientation — Familiar

June 2021

Responding to customer situations with sensitivity Full results: Familiar

Sales skills — Proficient

July 2021

Influencing and negotiating with customers

Full results: Proficient

Attention to detail — Highly Proficient

October 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Highly Proficient

Data entry: Accuracy — Highly Proficient

June 2021

Entering data quickly and accurately

Full results: Highly Proficient

Typing — Proficient

June 2021

Transcribing text

Full results: Proficient

Data entry: Attention to detail — Proficient

June 2021

Maintaining data integrity by detecting errors

Full results: Proficient

Advanced attention to detail — Familiar

July 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Familiar

Verbal communication — Highly Proficient

September 2021

Speaking clearly, correctly, and concisely

Full results: Highly Proficient

Work motivation — Proficient

September 2021

Level of motivation and discipline applied toward work Full results: Proficient

Retail customer service — Proficient

July 2021

Comprehending and responding to retail customer needs Full results: Proficient

Work style: Reliability — Proficient

October 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Food safety — Proficient

July 2021

Knowledge of proper food and equipment handling safety measures Full results: Proficient

Warehouse associate — Proficient

September 2021

Assesses the tendencies that are important for success in warehouse roles Full results: Proficient

Electronic health records: Best practices — Familiar July 2021

Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Familiar

Food service: Customer situations — Proficient

July 2021

Ensuring customer satisfaction and prioritizing tasks in a food service setting Full results: Proficient

Early childhood development — Proficient

February 2022

Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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