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Customer Service Branch Manager

Location:
Manila, Philippines
Posted:
July 11, 2022

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Resume:

LENY RODILLAS HEBRIO

+639*********

adrpck@r.postjobfree.com

Aklan, Philippines

PROFESSIONAL SUMMARY

Professional Branch Manager with 12+ years of extensive management experience and an exceptional proven track record of success and extraordinary achievements. Proficient in all aspects of management and operation, including account management, customer service, staff coordination, and product sales. Dedicated to effective and innovative management techniques to ensure success.

WORK EXPERIENCE

Cashier/Manager June 2020-Present

Megapure Water Refilling Station

Kalibo, Aklan

Managing deliveries and mobile orders.

Prepared orders and processing payments

Keeping and maintaining of the cleanliness of the area.

Updating customers contact numbers and location

Securing the cleanliness of our water product

Changing of filters on time in our machine water purifier.

Proper washing and handling of water containers, refilling of waters and putting sealed on it.

Branch Manager/Vault Custodian 2016-2019

MLhuillier Financial Services (Pawnshop) Inc.

Mandaluyong City, Philippines

Trained a newly hired teller or staff on their entire six months training process.

Evaluated and managed staff in the office.

Achieved excellent insurance sales and achieved highest receivables of Quick Cash Loans in the Pawnshop.

Submit prompt reports on time.

Keeping track of all documents and files of the business.

Transferring of money from bank to our office area.

Frontliner/Teller/Assistant Branch Manager August 2010-December 2016

MLhuillier Financial Services (Pawnshop) Inc.

Mandaluyong City, Philippines

Handled processing of money transfer service transaction in accordance to current money transfer service standards and policies.

Handled customer request and complaints.

Carefully appraises item being pawned and determined properly acceptance value of pawned items.

EDUCATION

Bachelor of Arts Major in English 2003-2007

Aklan State University

SKILLS

Microsoft Office

Leadership

Financial/Accounting

Multitask and excellent time management skills

Show creative problem-solving

Focus on customer service and lead by example

Show strong attention to detail

Excellent organizational skills

Results driven and customer focused



Contact this candidate