Leonard J. Hoback **** Hopedale road

Hopedale, IL 61747

Mobile: 217-***-****

adrpad@r.postjobfree.com

KEY STRENGTHS

15+ years customer service experience

15+ years technical experience

Present proposals for purchases of equipment, service contracts, service retainers and parts

Active Top Secret SCI Clearance

Inventory Management

Responsible with company Purchase Card and Vehicle

Class “C” Illinois Driver’s License / Clean DMV

Proficient with MS Office Products

20 years military service.. USMC 92-96, US Air National Guard 97- 00 Army National Guard 08-Present

SAP software experience

EXPERIENCE

US Army National Guard, Bloomington, IL 2008 - Present Supply Specialist

Maintain inventory documentation

Responsible for equimpent issue and turn in

Maintained Property book valued over 20M USD

Hill-Rom, Lincoln, IL 2008 - 2018

Field Service Technician

Maintain and service hospital equipment not limited to beds

Responsible for maintaining service contract (350+beds) at account

Address all areas of business at accounts including offering service packages, new equipment rental equipment based on customers’ needs

Respond to both sales and service request by customers

Direct customer interaction including VP's and Directors

Preform Modifications and Upgrades

Proper documentation utilizing FDA and corporate guidelines NCR, virtual employee, Atlanta, IL 2006 - 2008

Field Service Engineer

Call based repair at customer sites for POS equipment, Printers, thin-client terminals and ATM's

Maintain inventory...ordering and proper show of usage

Direct customer interaction.

Sony Electronics, San Jose, CA 2001 -2005

Pro Audio Service Engineer

Lead tech for National Service Center 6 engineers covering 2 shifts

Responsible for million dollar Audio Equipment. Configure, setup, testing and repair

Monitored QC and QA of all audio equipment

Air National Guard

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