RETAIL BUSINESS MANAGEMENT IN ACCOUNTING

Mancoba Sigudla

https://www.linkedin.com/in/mancoba-sigudla-5876a9206 Phone

+276********

Email

adrp82@r.postjobfree.com

Location

Johannesburg, South Africa

About me

I graduated in University of Johannesburg for Retail Business management in accounting. I have an amicable personality, with an ability to interact at all levels. Self motivated, hard working and very skilled in 3 disciplines in retail; admin, operations and visuals. who loves a great challenge. With quite a few skills and a background in Marketing, o ce administration, merchandiser, shop assistant and assistant buyer. I am ready to learn, grow and spread my wings to discover my capabilities by giving every task 110%. Passionate about leadership in retail and a rm believer in the servant leadership concept. Creating a second layer leadership for the success of both subordinates and organisation. Believe in the PLOC (Plan, Lead, Organise & Control) management principle. Believe in installing a culture where team members hold one another accountable and responsible for achieving results. e.g. customer service, sales, team motivation, etc. Experience

Recruiter, Sales and marketing, City warldof student accomodation 2019 – 2021 Johannesburg, South Africa

- Conduct presentations to demonstrate to potential clients the bene ts of our products. - Establish and maintain healthy, long-term relationship with clients to generate repeat business and referrals. - Discover customers' needs and o er solutions to them through the company's services or products. - Research sales statistics and establish sales potential with new businesses in our target area. - Use promotional methods such as phone calls, emails and social media to reach potential clients and build a long-lasting business relationship with them. - Become an expert in our product o erings and serve as a go-to source for clients who want more information concerning our products. Assemble product displays accordingly. - Determine new ways to make products appealing by observing the environment and current trends. Petrol attendent, merchandiser and store assistant, Engen 2017 – 2022 Nelspruit, South Africa Monitoring sales and identifying any losses or stock wastage. - Getting to know the customer base and understanding their motivation and sales drivers. - Reviewing customer feedback to predict sales trends and seasonal stock demand - Brie ng sta on stock display and rotation to ensure every space is optimized. - Researching and monitoring industry trends and consumer behavior to anticipate demand and changes in buying patterns. - Making predictions based on sales data, customer feedback and market trends. - Assessing the e ectiveness of di erent product displays and store layouts on sales ; gures. Education

University of Johannesburg

Logistics, Materials, business management and Supply Chain Management, Retail business in accounting 2018 – 2021 Johannesburg, South Africa

This diploma provides with the knowledge, insight and skills needed to follow a successtul management career in the retail. - Retail and wholesale businesses strive to satisfy the needs of consumers by providing the necessary products and services. - The variety of retail and wholesale businesses is enormous and includes departmental stores, hypermarkets, shopping centres, speciality stores, general dealers, chain stores, supermarkets, factory stores, boutiques and restaurants. - Retail managers are generally required to work in teams and the programme therefore focuses on the development of professional communication skills which prepares for working independently and in teams. - Strong emphasis is placed on problem solving and exposes to good management practices in the retail eld. - Work integrated learning programme ensure gain in retail management experience. - Exposes to uncompromising approaches in the ethical practice of this management discipline. Skills

Store Operations Retail Management Customer Service Recruitment Marketing Microsoft O ce

Languages

Afrikaans (Intermediate)

English (Professional)