Sandra Maglione Salmons

Phone 314-***-**** (Mobile)

Email - adrp7u@r.postjobfree.com

linkedin.com/in/maglionesandy

INTENTION

I am currently looking for a fully remote opportunity where I can utilize my customer service skills for an organization who value employees with a high level of integrity, a seasoned work ethic, and the ability to sustain their professional confidentiality. Currently Retired

Location Saint Louis City. MO

Previous Employment

Company World Wide Technology – Asynchrony, Inc.

Dates 2018 – Nov 2018

Location Greater Saint Louis area

● Partnered with IT team members to build a high level of quality into their projects

● Encourage collaboration and discussion about doing better testing within the team

● Evaluated product’s fitness

● Assist stakeholders to determine features and defect fixes that were critical to the end user and business.

● Assist stakeholders to identify reasonable quality goals for each release

● Improve current process and procedures to ensure the team meets agreed upon quality goals

● Conduct root-cause analysis of defects

● Partner with product owners to help ensure we was working towards the goals

● Delivered constant verification to ensure high level quality products into production.

● Advised team members to consider consequences of proven design faults. Independent Business Owner

Company Progressive Independent Quality Scripting

Dates Apr 2018 – Aug 2018

Location Saint Louis, MO

Sr. QA Analyst and Test Resource

Company Pipkins, Inc.

Dates Jun 2017 – Apr 2018

Location St Louis, MO

● Continuous test execution on custom software, and cultivation of process and procedures aligned to support delivery of a successful launch readiness event(s)

● Provide troubleshooting support in JIRA for each Sprint

● Scheduled and executed test event in multiple environments for software

● Created verification and quality process documentation in JIRA for multiple projects

● Review and update assigned tasks, (ie. Epics, Stories, Tests and assigned tasks), for multiple projects lead.

● Created and modified test scripts, test cases, executed tests and actively manage defects as expected in the Agile workflow in JIRA

● Review specifications and requirements to understand and document accurate Exit Criteria, as expected by the Product Owners

● Review assigned defects with developers, business analysts, and product owner(s) to identify potential problems, omissions, and open issues that could delay deployment for each Sprint.

● Review and prioritize these problems, omissions, and issues through to resolutions

● Assigned Risk for Issues that were delayed to another Sprint, and allow on time deployments with the highest possible quality

Quality Assurance Manager

Company Self-Employed - Between contracts

Dates Apr 2017 – Jun 2017

Sr QA Test Engineer – Contractor for Adaptive Solutions Group Company NJVC-LLC

Dates Nov 2015 – Mar 2017

Location Center for Technology Integration 1677 Mansion Way O'Fallon, IL 62269

● My role was to Improve Quality of the overall engagement(s) assigned to me.

● Provided a high level of experience with Software Testing Life Cycles, and Agile methodology.

● Lead definition, implementation, and maintenance of standard QA processes, methodologies, and templates for use on deliverables on these major programs.

● Promote on-time deployment of quality software to government Product/Business Owners.

● Provide Strong understanding of testing and Quality Assurance process

● Plan, verify, and manage testing effort

● Regular and Continuous deployment in our Agile, and SAFe software deployment

● Responsible to Design Quality Project Verification Plan for overall project testing, not just QA verification.

● Advocate best practices and Automation solutions for test effort reduction and speed

● Bridge the communication and coordination gaps between delivery team spanning multiple QA streams

● Work with the team and leads/managers on future/current release planning, strategy and estimates

● Address issues, concerns or questions raised by upper management stakeholders on the test project health and metrics

● Actively facilitate and initiate Lessons Learned and Retrospective

● Created websites in JIRA to support the Quality for multiple projects

● Continuously created documentation in JIRA from knowledge gleaned from many developers to free up more time for them to code

System Experience, JIRA, Test creation and execution, statistics gathering and displayed, creation of project and developers pages and assignments for each. Product support for JIRA, mentoring for Project Leaders, developers and other test members. Lead QA Test Analyst at Charter Communication - Contract through Insight Global, Inc Dates Nov 2014 – Oct 2015

Location Riverport, Maryland Height, MO.

● Manual execution for test scripts for customer facing Charter Communications Web-pages prior to and during scheduled and emergency deployments from DEV through to Production environments

● Ensured delivery of Charter IT services with the expected quality Standards in alignment with business needs and requirements.

● Logged, tracked, and verified resolutions for software and specification defects in cooperation with SME and Test Leader, to Resolution of Closed or Deferred.

● Maintained, and executed a quality plan that included the objectives of Marketing and Vendor software; utilizing newly created QA process, standards, and techniques to multiple internal and external IT departments and Business Owners.

● Mentored the project members involved in testing effort(s) as they relate to the customer facing application(s).

● Promoted appropriate Quality Assurance, Quality Control, and Process Improvement, as well as the current roles and responsibilities for both on and offshore test resources.

● Maintained TMO (Test Management Organization), Regression Test Suite current for four environment, coordinate and execute when test environment, and production deployments request our team

● Verified integrity of developer deployment, to validate newly installed code.

● Expanded Test Scripts to; include validation for back-end Workflow systems;

● Increased level of test script details to ensure the TMO Automation team could easily convert 650+ scripts for automation using QTP.

● Worked closely to lead and mentor Onshore and Offshore resources. System Experience, Residential and Commercial SalesForce Orders, CSG, (Workstation Central Control Automated Distribution tool), Go2Broadband and COGLOG (System Transaction Logs) systems. UFT and 11.52 upgrade from ALM, (Application Lifecycle Management system), JIRA, AGILE.

RSS Automation Test Leader - Contractor for Northrup Grumman Information Security Dates Feb 2014 – Oct 2014

Location Federal Post Office - Downtown St. Louis, MO.

● Developed Master Test Strategies, Test Plans, and Master Test Schedules for projects with complexly integrated systems and applications deploying simultaneously.

● Mentored Test Analysts and project resources during various types of testing including; Manual and Automated, Unit and System Integration, and Regression Testing.

● Monitored project status in comparison to cost/time projections

● Logged, tracked, and verified resolutions for software and specification defects in cooperation with Project Managers, Test Planners, and their leaders

● Planned, coordinated, monitored, and managed the delivery of targeted quality levels as part of the multiple projects assigned to my position.

● Ensured the delivery of IT services with the expected quality standards in alignment with the business needs and requirements.

● Maintained, and executed a quality plan that included the objectives of BT Testing Services department; utilizing newly created QA process, standards, and techniques to multiple internal and external IT departments and Business Owners.

● Mentored the business users involved in the testing effort(s) as they related to the firm wide application(s) quality assurance, quality control, and process improvement, as well as the current roles and responsibilities for both the on and offshore testing resources. Systems Experience, ALM in Production, (Application Lifecycle Management), UFT upgrade in lab. RSS - (Retail Sales Service), USPS Branch office software, and Self Service kiosks QA Analyst 5, IT Project Test Coordinator - Contractor for Insight Global, Inc Dates May 2013 – Oct 2013

Location Wells Fargo Headquarters in St. Louis, MO

● Developed Master Test Strategies, Test Plans, and Master Test Schedules for projects with complexly integrated systems and applications deploying simultaneously.

● Mentored On and Offshore testing resources during various types of testing including; Manual and Automated, Unit and Integration, Regression, and Stress, Performance, and Load testing

● Utilized my experience doing test planner/test coordination among multiple teams

● Regularly created and lead meetings with the Project Management leaders to convey frequent updates on testing progress

● Coordinated multiple complex IT projects following different project methodologies

● Allocated and coordinated onshore and offshore QA test resources for multiple highly visible IT projects

● Monitored project status in comparison to cost/time projections

● Logged, tracked, and verified resolutions for software and specification defects in cooperation with Project Managers, Test Planners, and their leaders

● Planned, coordinated, monitored, and managed the delivery of targeted quality levels as part of the multiple projects assigned to my position.

● Ensured the delivery of IT services with the expected quality standards in alignment with the business needs and requirements.

● Maintained, and executed a quality plan that included the objectives of BT Testing Services department; utilizing newly created QA process, standards, and techniques to multiple internal and external IT departments and Business Owners.

● Mentored the business users involved in the testing effort(s) as they related to the firm wide application(s) quality assurance, quality control, and process improvement, as well as the current roles and responsibilities for both the on and offshore testing resources. System Experience, Wells Fargo Integrated Financial Systems QA Lead - Contractor for Softtek Integration Systems Dates Nov 2012 – Mar 2013

Location MONSANTO, St. Louis, MO

● Plans, coordinates, monitors, and manages the delivery of targeted quality levels as part of the Integrated Farming Systems program

● Ensure delivery of IT services with the expected quality standards are in alignment with the business needs and requirements

● Maintained, and executed a QA Plan that included the Objectives of quality management for the IFS BETA Launch; QA Process, Standards, and techniques to multiple internal & external IT Departments.

● Created QA Process and Procedures documentation for the IFS BETA Launch and future verification phases of this project .

● Mentored areas involved in testing effort during quality control; Process improvement, Roles and responsibilities for the PMO IFS QA Management and allocated test team from multiple divisions

● Managed IFS QA Lab Laptop and Mobility Verification environment during IFS BETA Launch and other test efforts for project

● Created and managed Test Schedule for the resources during multiple test iterations for all involved in the IFS BETA Launch verification phase

● Created and managed Communication Plan

● Continuous communication with Project Manager to keep them current on Critical issues and resolutions

● Created and Facilitated required morning and afternoon Scrum Session

● Facilitated daily review and updates for Defects that were all either closed or deferred each to a scheduled upcoming release; created

● Mentored Scrum Masters and Deployment Leads to oversee process during verification of new testing environment build out, which was an integral part of actively verify the new hardware and software prior to production deployment.

● Created QA Summary and Closing document that included detailed QA process and procedures created and incorporated during the testing phase of the IFS BETA Launch

● Continued to Oversee QA Process and Procedures created and put into place during the IFS BETA Launch and utilized during a scheduled Enhancement verification to a successful deployment into production.

System Experience, AGILE projects, Monsanto Integrated Farming Systems, JIRA Lead QA Analyst - Between contracts

Dates Aug 2012 – Nov 2012

Sr. Test Analyst in New PMO at Centurylink Company - Contractor for Fulcrum Consulting, Software Engineering Services

Dates Sep 2011 – Aug 2012

Location Chesterfield, MO

● Sr. Level Analyst actively verifying and promoting a newly created PMO department and Test Team

● Actively supported Business Analysts, Technical Architects and Project Managers move smoothly through the beginning stages of recognizing and documenting valid Requirements

● Created Test Cases, documented repeatable processes that were then created as Test Scripts

● Created Test Plans efforts

System Experience, Salesforce CSM, SoapUI testing tool, AGILE projects. Edward Jones - Sr. Quality Assurance Analyst

Dates Nov 1999 – Aug 2011

Duration 11 yrs 10 mos

● Continued to increase my knowledge of the EdwardJones SDLC and Change Management process while mentoring associates on my team

● Increased my understanding of the Quality Assurance Industry's process and procedures, both internal and external to our current environments

● Identify and communicate opportunities where environment improvement can be accomplished

● Encouraged quality relationships within IS and other Business areas

● Coordinated test efforts with other areas in the IT Division to maintain a consistent and high level of productivity

● Worked to quickly resolve issues independently and within multiple team efforts

● Conveyed confidence in others’ ability by creating an environment that encourages them to do their best

Edward Jones - System Administrator

Employer Edward Jones, Inc.

Dates Nov 1999 – Sep 2005

● Solidly demonstrated my abilities to support and lead the Office System Support and application projects in the absence of a Team Leader

● Developed methodology for the Groupware/Office System Support teams for new associates

● Followed SDLC and Change Management process for Unix and Microsoft projects and enhancements

● Successfully developed and packaged Unix and Microsoft software

● Successfully lead a cross team project, the Branch Print Duplex enhancement, which saved the firm $1,844,336.00 the first year.

● Technical Lead for highly visible Applixware Replacement project for the North America Home Office environment.

● Developed standardized practices, Lessons Learned and testing standards for multiple enhancements and projects

● Cooperatively developed Training and Lessons Learned for first and second level Helpdesk support team

● Maintained effective communications and third level support for the first and second level Helpdesk, Business Analysts and their support areas Tech Writer/Graphic Artist at Edward Jones

Contractor for Pro Temp

Dates Sep 1998 – Oct 1999

Location Contractor for ProTemps in Westport, Maryland Hgts., MO

● Assigned to the New IR Department of Edward Jones working directly for the Instructional Designers.

● importing, formatting, and creating graphics for the Core Knowledge instructional manuals for incoming New Financial Advisers for onsite instruction to allow them to successfully take and pass the FINRA, or Series 7 exam.

System Order Coordinator

Company Maritz, Performance and Improvement Company Dates May 1997 – Sep 1998

Location Fenton, MO Campus

Reason for leaving: Downsizing

Kelly Services

Temporary Office Support

Company Kelly Services

Dates Jul 1995 – Jul 1998

Location Kelly Temp Services

● Temporary Office Support

● Advanced Level of MS Office knowledge

● Managed VP Calendar and travel arrangements

● Receptionist and Multi-line Operator

Executive Admin. Assistant for VP of Sales

Company Mayer Homes, a New Home Builder

Dates Jun 1986 – Aug 1996

Duration 10 yrs 3 mos

Location Creve Coeur, Missouri

Owner/Operator - The Village Salon and

Owner/Operator - Hair and Nail Salon

Dates Oct 1972 – Jun 1982

Location Bridgeton, Missouri 63044

● Manager/Owner of Salon

● Top Stylist

● In-house Trainer

● Manager for multiple salons

EDUCATION

Saint Louis University

Degree - Bachelor of Science

Future Focus - Organizational Informatics - BS to MS Bridge Program - Accelerated Bachelor's to Master's Programs (Bridge Programs)

Dates - 1998 – 2024

University of Phoenix

Degree - BSIT

Focus - Information Technology

Date - 2005 – 2010

Transferred to SLU - Accelerated Bachelor's to Master's Programs (Bridge Programs) May/2020 Vatterott College

Degree - Associate’s Degree

Focus - Technical Assoc. Degree in Programming and Networking Dates - 1996 – 1998

Pattonville Sr High School

Graduated General/Business

Dates of graduation 1971

Information Technology Industry Knowledge

Advanced Level of Quality Assurance, Agile Methodologies, Waterfall Methodology, Process Improvement, Test Management, Manual Testing, Requirements Analysis, Regression Testing, Software Documentation, Business Analysis, Testing, Integration, SDLC, Test Planning, Project Management, Program Management, User Acceptance Testing, Disaster Recovery, Troubleshooting, System Testing, Change Management, PMO, Requirements Gathering, Software Project Management nt, System Administration, Test Automation, Systems Analysis, Software Quality Assurance, Business Requirements, Software Development Life Cycle (SDLC), Interpersonal Skills, Leadership, Training, Management, Mentoring

Tools & Technologies

Quality Center, QTP – Quick Test Pro, SQL, Databases, SharePoint, Microsoft Office, Atlassian JIRA and Confluence, Salesforce, and VBScript. TeamChats - Slack, Webex, Chime, Zoom, and GoToMeeting.

Organizations

National Association of Professional Women (NAPW) organization Date - Aug 2011 – Present

PBA Beauty Professional (NCA) National Cosmetologist Association organization Date - Sep 2010 – Present organization position

● Fully Licensed Cosmetologist organization

● Membership was over 10+ years.

Toastmasters International organization

Date - Aug 2003 – Jul 2009

● Competent Toastmaster

Contact this candidate