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Customer Service Solar Technology

Location:
Houston, TX
Salary:
150000
Posted:
July 13, 2022

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Resume:

WILLIAM HARPER

Spring, Texas · 832-***-****

adrp60@r.postjobfree.com · www.linkedin.com/in/william-harperdrivenforsuccess

Accomplished, executive offering 15+ years executive management experience. Displaying a history of success accomplished by combining an entrepreneurial drive and natural management skills. Talented in creating high employee morale, gains in revenue, market share and profit performance.

EDUCATION

B.S. Business administration, marketing. Fayetteville state University. CUM LAUDE

AS., ELECTRONICS. HEALD INSTITUTE OF TECHNOLOGY

UNITED STATES NAVY. HONORABLE DISCHARGE

AXIOM SALES FORCE DEVELOPMENT. THE SCIENCE OF CONSULTATIVE SELLING. SIX SIGMA

EXPERIENCE

MARCH 2020 – JUNE 2D20

DIRECTOR OF SALES, US FLEET TRACKING

Focused on regional fleet deployment for GPS telematic systems. Established new, and supported existing, long-term relationships with customers; Met assigned targets for profitable sales volume and strategic objectives in assigned region. Marketing and Business Development ingenuity.

Key Highlights:

•Acquired contract with Florida Wildlife and Game Department

•Territory and Employee Development

•Furloughed due to COVID-19

OCTOBER 2017 – MARCH 2020

REGIONAL DIRECTOR, SOLAR TECHNOLOGY

Responsible for a new product launch in the southwest region for fleet GPS systems. Developing, implementing, and managing the market and sales strategies. Prepares action plans, provides information to assist productivity, quality, and customer-service standards; identifying trends; determining regional sales process improvements; implementing change. Meets regional financial objectives by forecasting, annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

Key Highlights:

•Leading Cross-Functional Teams to success

•Territory and Employee Development, 12% growth

•Constructed and implemented new compensation and bonus plans

JUNE 2015 – OCTOBER 2017

VICE PRESIDENT OF OPERATIONS AND PROJECT MANAGEMENT, BDC, LLC

Directed the grass-roots start-up of a commercial cleaning business. Developed and engaged the strategic planning of multiple projects. Coordinated business plans with contracted construction companies. Designed and implemented sales strategies and safety training for all employees. Conducted full-scope responsibilities for operations, financial management, P&L, market expansion, policies and procedures, hiring, and training. Led the merger and acquisition through completion.

Key Highlights:

•Oversaw coordination of 38 personnel and resources

•Develop a brand strategy based on market assessment, consumer research, competitive landscape, marketplace trends, and growth opportunities

•Exceeded 2016 and 2017 sales goals by 15%

JUNE 2014 – JUNE 2015

GENERAL MANAGER, TBC CORPORATION

Responsibilities from floor management to financials for auto service centers. Recruited, developed, and supported successful consultants. Ensured staff provided exceptional customer service. Achieved financial goals by preparing budget, scheduling, expenditures, analyzing variances, initiating corrective actions, identifying current and future trends, formulating pricing policies, determining and launching sales promotions.

Key Highlights:

•Managed 28 employees (sales, technicians, administrative)

•Increased sales by 28%

•Decreased fixed costs by 18%

FEBRUARY 2011 – JUNE 2014

DIRECTOR OF SALES, SOLARIS TECHNOLOGIES

Managed sales and marketing teams for North and Latin America focused on rapid

deployment sites, innovative optical transceivers, and fiber optic cable. Developed relationships with channel partners. Adapted internal process strategy for new and refurbished telecom equipment sales, repair services, microwave technology, and IP security solutions.

Key Highlights:

•Managed 12 senior account managers

•Increased sales by 130% resulting in over 4M annually

•Opened and developed international markets in South America, Canada, and Africa

ADDITIONAL EXPERIENCE

2009-2011

VP of Operations. Monere Consulting

1998-2009

National Director, Project Manager. AT&T

1989- 1998

Distribution Supervisor. Sprint

1985-1991

Petty Officer. US Navy/US Navy Reserves

SKILLS

Team Management, Compliance Execution

Supply Chain Management

Operations Management

Cross-functional Team Leadership

Strategic Planning

P&L Management

CRM & Technical Tools: Salesforce.com, PeopleSoft STAR, Synaptic Hosting, Wireless Fleet Tracking Software, Data Storage, Web Hosting, Remote Infrastructure Management, Video Conferencing, and Quicken

Presentation Tools: PowerPoint and Visio Office Applications: Boss Sord, MS Office, WebEx, Zoom



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