Curriculum Vitae

Of

Hlulani Assentiah Mboweni

Residential Address:28569mahlomola street, Mamelodi East, 0122

Postal Address: Same as above

Cell No:067*******

E-mail: adrp5v@r.postjobfree.com/adrp5v@r.postjobfree.com

Marital Status: Single

Date of Birth: 1984/09/ 29

Career Objectives

I’m a dedicated person and good listener who is willing to learn from other people. And I’m interested in making my work a success and to the best of my ability. I would like to gain a challenging position in the company field where I can utilize my communication, interpersonal and service skills. I’m very dedicated and passionate about my work. From now on I want to see myself achieve goals that I’m wishing for and a hard-working person that is willing to do whatever work is and to work an extra mile.

Education

School : bankuna high school

Year : 2001

Qualification : Grade 12

Subjects Passed : English

Afrikaans

Tsonga

Economics

B. Economics

Academic details

Name of Institution : UNISA

Year : 2017

Course : grade r teaching

Registered Modules : Prgrt01.Prgto2, Prgrt03, Prgrt04

Work Experience

Name of Company : Misty River Spur

Position : Sales Assistant

Duration of service : 10 March 2013 – 29 August 2014

Duties

1.Processing sales, Customer service

2.handling customer complaints

3.acting floor manager

4.cashier

Name of Company : Crafters Market

Position : Sales Representative

Duration of service : 01 September 2014 – 29 May 2015

Duties

Customer Service

1.obtain client information by interviewing clients and verifying information.

2.determine eligibility by comparing client information to requirements.

3.inform clients by explaining procedures, answering and providing information.

4.maitain communication equipment by reporting problems.

5.maitain and improve quality results

6.update job knowledge by studying new products description.

7.accomplishe sales and organization mission by completing related results.

Name of company : First federal investments on behalf of Absa Bank

Position : Call Centre (Sales Agent)

Duration of service : 02 May 2018 – till 27 April 2021

Duties : Managing outbound calls, following various

Communication scripts when speaking to a caller,

Customer engagement, identifying customer’s needs,

Attending customer’s queries, Up-selling personal

Loans, capturing client’s information, Doing full

Credit scoring on bureaus.

Name of the company : Health window on behalf of Dischem pharmacy

Position : Call Centre

Duration : 28 April 2021 till Date

Duties : Outbound and inbound patient call

Make sure that patient collect medication on time.

Reminder patient to go to the doctor for new script

Confirm Medication and Pre-pack for the patient.

Give patient information.

Attending customers queries.

Update patient information.

Transferable Skills

Computer Literacy

Good communication Teamwork

Adhering to due date

Interpersonal skill

Organization skills

Punctuality, Reliability

References

Name : petunia

Designation : Store Manager

Company : Lone hawk Spur

Contact telephone numbers : 012-***-****

Name : Ntswaki Mohale

Designation : Branch Manager

Company : Crafters Market

Contact telephone numbers : 062*******

Name : Rego Mamohale

Designation : Term leader

Company : FFI / ABSA Bank

Contact telephone numbers : 011***-****

Name : Sadie

Designation : Manager

Company : Health window customer Adherence solution.

Contact telephone number : 012-***-****

Contact this candidate