Office Assistant Personal

YOLANDA L. REID

832-***-**** (m)

******@*****.***

PROFESSIONAL EXPERIENCE:

Guaranty Title Company of Leon County

August 2019 – Current

Office Assistant / Customer Service Specialist

Answer incoming calls and greet guests - assist or direct to the appropriate party.

Receipt incoming contracts and earnest money; send copies to brokers, sellers & buyers.

Set up files to begin title process.

Enter files into LandTech, as needed.

Index District & County records to iiXPlant.

Research title, deeds, etc. as needed.

Make deposits to Regular & Escrow accounts.

Assist other departments as needed.

Little Pecan Island

January 2014 - May 2019

Personal Assistant / House Manager

Provide personal and administrative assistance to meet family needs.

Supervise house staff and contracted vendors to insure home maintenance, social functions and daily activities run smoothly.

Run errands for lady of the house (shopping, postal delivery, personal delivery, etc.)

Co-Manage calendar for family of 6 – notify daily of conflicts, holidays, birthdays, school events, etc.

Work closely with corporate assistant to ensure all family members are aware of outings, travels, etc.

Process all general mail, invitations, solicitations, donation requests, parcel deliveries - route accordingly.

Purchase gifts for friends and family (wrap, hand deliver or prepare for shipping).

Maintain Outlook for calendar, contacts, monitor email to process and purge.

Write checks as needed for vendors, donations, etc.

Manage house staff to ensure proper cleaning and maintenance of house is up to standards daily.

Monitor all electronics to maintain up to date software and functionality. Notify IT if anything needs attention.

Work closely with property manager to ensure all aspects of daily living are in working order and running smoothly.

Maintain family and friends database for mass mailing of holiday cards, invitations, etc.

Assist lady of the house with planning and executing fundraisers, parties, etc. (20-800 guests) Employ event planners, florist and caterer as needed.

Help manage other homes and staff at out of state vacation homes.

Maintain current list of standard groceries, family likes and dislikes, allergies, etc. and distribute to each homes housekeeper/manager.

Many other assignments and projects as required.

The Plank companies, Inc. / Speed Shore Corporation

June 2000 – DECEMBER 2013

Senior Executive Assistant / Office Manager

Provide executive administrative support to Chairman/CEO and CFO.

Maintain all corporate documents and act as Corporate Secretary for more than 20 entities.

Manage daily administrative operations, including work priorities and problem solving related to the day-to-day operations of the company.

Manage office operations and procedures (security, key distribution, alarm access codes, temporaries, building maintenance, office supplies and equipment purchases).

Yolanda L. Reid

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Manage all corporate events by planning, budgeting, and negotiating with vendors, suppliers, etc.

Serve as liaison within and outside the company to maintain a fluid working environment.

Plan & coordinate extensive travel arrangements within the US and abroad for corporate & family activities in excess of 30 trips per year by self-planning or utilizing outside resources.

Plan, budget and over-see social & personal functions, ranging in attendance from 20-800.

Manage personal finances and track multiple private investments.

Human Resources – maintain policies and procedures, interview, screen and test applicants.

Prepare and Organize materials for quarterly and annual Board and Partnership meetings.

Maintain personal & corporate contact database, as well as corporate & personal/family calendars.

Monitor incoming calls and emails while taking action when necessary.

Order and maintain promotional items for all entities.

Direct and manage corporate credit card program.

Maintain family Trust Files (insurance policies, gifting, and legal compliance).

Assist in overseeing house staff (nanny, housekeepers, grounds maintenance, contractors, etc.).

THORPE CORPORATION

MAY 1997 – JUNE 2000

Senior Administrative Assistant

Support the CEO, CFO, Vice-President, Credit/Collections Manager, Risk Manager and HR Manager.

Provide support for more than 8 branch offices.

Prepare charts and graphs for shareholder meetings.

Maintain product litigation database.

Work closely with law firms while overseeing and reconciling company records with defense counsel.

Maintain company vehicle fleet for insurance, license renewal, and registration and employee proof of insurance.

Manage office operations (purchase office furniture, equipment and supplies, facility repairs and maintenance).

Maintain corporate and branch office equipment including telephone and voice systems.

Supervise corporate receptionist and office assistant.

SOUTHWEST SHIPYARD L.P.

FEBRUARY 1990 – MAY 1997

Administrative Assistant / Office Manager

Prepare minutes for the Board of Directors, President and Vice-President.

Prepared annual reports for shareholder meetings.

Provided general support during the creation of the Human Resources Department.

Train office personnel, Manage Workers Compensation claims, 401(k) Asst. Plan Administrator.

Worked closely with customers while assisting the Operations Department by preparing invoices, researching problems related to customer purchase orders and payments and ran weekly payable checks.

Processed payroll and reconciled payroll tax forms.

Assisted accounting in AP and AR.

SKILLS:

MS Office Suites-including XP, Excel, some PowerPoint, some Access, Word Perfect for Windows, Outlook, Office 2010, Office XP with Business Solutions

Type 93 wpm, 10 key by touch

Accounting Software: Timberline, Novell, Real World, ADP, MS Money & Basic Quick Books

Internet Research, Organized, Detailed, Loyal, Dependable, Trustworthy, Confidential

Ability to prioritize and work with minimal supervision.

Ability to multi-task.

Ability to interact and communicate with individuals at all levels within an organization.

Ability to make sound judgment decisions.

Yolanda L. Reid

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High level of Interpersonal Skills to handle sensitive and confidential information.

Excellent Customer Service

Excellent “gate-keeper”.

Education:

C.E. King High School – Houston, TX (1984)

Lee College – Baytown, TX (1986)

Management Training Seminars

Annual Administrative Conferences

BCIS I & II (98 average)

PACE – Professional Administrative Certificate of Excellence (2012) – American Society of Administrative Professionals

ORGANIZATIONS:

ASAP – American Society of Administrative Professionals (2011 – Present)

Notary Public of Texas (since 1990)

Arthritis Foundation – South Texas Chapter – All Star Salute to Excellence Committee (2000-2003)

Young President’s Organization – Houston Chapter of Executive Assistants (2000-2013)

2003/2004 – Served on Exec. Board as Secretary

2004/2005 – Served on Exec. Board as Membership Chair

2008/2009 – Served on Exec. Board as Incoming Vice President for 2009/2010

2009/2010 – Served on Exec. Board as Vice President

2010/2012 – Served as Day Chair on assigned Programs

World President’s Organization – Houston Chapter of Executive Assistants (2010 – 2014)

2012/2013 – Served as Day Chair on assigned Programs

2013/2014 – Served as Chapter Education Chair

Houston Livestock Show & Rodeo – Lifetime Member (2013 – Present)

WCBBQ Committee – Safety & Security

Scholarship Committee

Volunteer in various Community Activities since 1990 – by serving on various committees, boards and co-chairing events.

References provided upon request.

Contact this candidate