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General manager, parts and service director, service manager, parts ma

Location:
Palmyra, NY
Posted:
July 10, 2022

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Resume:

RICHARD D. PRICE JR.

**** ************ ***

Sprakers, NY 12166

Phone: 843-***-****

Email: adroux@r.postjobfree.com

OBJECTIVE: Looking to seek a better career that I can further my

learning experiences in life.

QUALIFICATIONS: I have an Associates Degree in Computer Science

and was working on a Bachelors Degree in Computer Science.

I minored in Military History, Political Science and Construction

Technologies. I’ve worked several years in the Parts and Service

field. I have SCFA NFPA Firefighter 2, Haz-Mat Awareness, Haz-Mat

Operations, Emergency Vehicle Driver Training, Pump Operations 1 & 2,

Aerial Operations, and High angle rope rescue training. I current have

my ASE T5 Heavy Brake certification, T4 Heavy suspension and steering, T2

Heavy Truck Diesel Engine, A4 Automobile Brakes, A5 Brakes,A9 Light Diesel

Engine,T6 and A6 Electrical systems, EVT E0-E4 Ambulance, F1-F8,F4A Fire

Truck, MM1,MM2 Maintenance Manager,DO1 Driver Operator,GL Ground

Ladder, and A1-A3 ARF and L1 Law Enforcement Installer certifications.

I have taken OSHA train the Trainer Course for lift trucks and the FEMA

CERT Train the Trainer course.I currently teach EVT classes to help

other technicians prepare for the Emergency Vehicle

Technician testing as well as monthly safety training for Public Services

of Georgetown County. I have ICS-100,200, 700, 701, 300, and 400.

EDUCATION:

1995 Working on Bachelors Degree in Computer Science Rennsealear

Polytechnic Institute.

GPA 3.0

1992 Associates Degree in Computer Science Hudson

Valley Community College.

GPA 3.6

EMPLOYMENT:

May 2021 – current

Service Manager

Alta Equipment Co New York Latham NY

I am currently service manager for this location dispatching technicians

Based on their skill level, quote work, schedule work, communicate

With vendors based on need. I have worked on the spill prevention plan,

Monthly Saftey training, building preparation for Town of Colonie for

Inspection for company name change.

June 2008 – May 2021

General Manager

First Vehicle Services Georgetown, SC

In this position I was the head of fleet maintenance for Georgetown

County and Georgetown County Water and Sewer District. I

manage the everyday operations of the shop and make

decisions on major repairs check cost of replacement verses

repair. Help maintain Preventative maintenance schedule for

all equipment from Fixed generators to Fire Trucks to Landfill

equipment. Help in constructing bids for replacement equipment

and decisions on what to keep or replace in the fleet. Perform

safety training and a member of the safety committee for Public

Services. In my time at this location we have had no lost time

accidents or any incidents. Have come under budget every

year I have been here. I am ASE Heavy Truck certified, ASE

automobile,Emergency Vehicle Technician certified All Ambulance, Law

Enforcement, both Maintenance Manager and all Certifications on Fire Trucks.

I also teach these courses to technicians

and have over 95% passing rate. I have a lean 6 Sigma Green Belt. I

perform almost all HR operations at this location – from hiring to firing.

I oversee parts purchases and work with my staff to obtain the best price

for parts possible. I perform most IT operations at the location and load,

maintain, and Train technicians on the use of Caterpillar SIS, ET, John

Deere Service Advisor – industrial, Cummins Insite, Navistar Service Maxx

, Allision DOC, Ford IDS, Chrysler WiTech, GM GDS2 and Tech2Win,

Class 1 Eskey, Akron Brass Vmux, TRW ABS software, Bendix ABS

Software, Meritor ABS Software and Detroit Diesel Diagnostic software

. I also work within Georgetown County EOC when called and have been to

the FEMA training in Emmetsburg for Emergency Operations.

October 2002 – May 2008 - Parts and Service Director,

Hemingway Motor Company Andrews, S.C.

From running rollback to Turning wrenches to repair vehicles I do

it all here, Try to manage day To day activities of both Parts and

Service while training incoming Employees. I have obtained my

Ford certifications in both gasoline and diesel engine performance,

base engine repair, and electrical/electronics. I have participated in

the ADMI Parts Upgrade program. I have also obtained my

commercial service advisor and commercial service manager status

with Ford. I have studied the different ideas and programs that Ford

offers for municipalities and standard commercial accounts – Business

Preferred Network. Also worked with Blanchard Caterpillar and

Cummins Atlantic to start the dealership in the Medium duty truck and

LCF franchises. I have also completed training on the 6.4l engine as well

finished all electronic training for the Cummins CM850 engine. I am also

certified by Cat and Cummins as a warranty decision maker.

December 2001 - September 2002 Assistant Service Manager,

Shop Foreman Woody Bilton Ford Inc., Moncks Corner, S.C.

I am a Service Advisor, Shop Foreman, and Training Coordinator

for the shop. Am used as back up Warranty Administrator and Customer

Relations Manager. I have my Masters in Warranty Administrator, Service

Manager, Parts Manager, and Customer Relations Manager, and have

my basic certification in Service Advisor.

April 2000 - November 2001 Parts and Service Director,

Hemingway Ford Motor Company Andrews, S.C.

Manage both parts and Service. Warranty Administrator, Customer

Relations manager and Training Coordinator. I handle all

complaints that come into the shop and in as timely a manner as

possible. Have both Master Parts and Service Managers Certifications

from Ford Motor Co, have Electrical (34) finished and had been

working towards my

Master technician standings.

I also have obtained my Haz-Mat certification from Crandel Corp

for material shipments.

January 1996- April 2000 Assistant Service Manager,

Warranty Administrator, Tire Manager, Conway Ford Inc. Conway, S.C.

Dealt with all warranty issues between Ford Motor Company and

the dealership. Maintained level of tires in stock for the dealership.

Dispatched work to the technicians. Handled all computer related

issues in the building ( Purchase of Pc’s and maintenance on main

frame and pc’s) Was second in chain of command when came to

handling upset customers. Also handled setting all appointments.

Also handled training for dealership.

June 1991- January 1996 Warranty Administrator, Assistant

Body shop and Service Manager Aero Ford Inc. Cobleskill, NY

Handled all warranty issues for dealership, handled all

Insurance claims for body shop, stocked and sold parts.

Handled customers on a daily basis for retail, warranty, and internal

sales for service work. Was also computer coordinator for the

building.

June 1990-August 1990 Detail and Parts Counterperson Hawkins

Auto Sales Nelliston, NY

Detailed cars, delivered customers, set up parts department on

Computer system. Maintained new Chrysler computer link.

For several years I worked with my father on his construction site. So

I have common knowledge of construction and construction equipment. I

also was a volunteer fireman for Rural Grove Volunteer Fire Department

in Sprakers NY. had held the posts of president, secretary,

Communications officer and truck officer. Was the youngest EMT in NY

State. Have taken OSHA training in confined space, safety, and

Hazardous materials transport. I was on the Jr. Olympic Rifle Team.

Have won several computer competitions and graduated 4th in my class at

Canajoharie Central School.



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