JJ JONES

adropg@r.postjobfree.com

727-***-****

SUMMARY OF QUALIFICATIONS

Have strong organizational skills & communications effectively. Have strong experience in:

Sales, Promotional Work, Administrative Assistant, Accounting, Secretarial Skills, Payroll.

Customer Service & Management.

Eastern Airlines Reservations Center approximately 40 to 60 plus calls per hour, Southeast Airlines 30 to 50 calls per hour & Travel business out of my home.

With Fidelity Call Center part-time with approximately 20 to 40 calls per hour.

Experienced in the practical use of several computer systems & software applications, Microsoft Word, Excel, Power Point, Access, FileMaker Pro, QuickBooks, FrameMaker, Megasys, Macintosh, Word Perfect 5.1 & Draw Perfect 1.1.

Types 50 WPM. Data entry speed approximately 8000 keystrokes / minute.

Also, worked as a Talent Scout for Looks Model Agency.

EMPLOYMENT

Raymond James Financial/Adeco 8/21 to Present

TRUST OFFICER

Do a Daily Check Log each day.

Run OFAC on checks that have to have one and make two copies.

Check everything to make that everything is correct and give to person posting.

Make copy of Daily Check Log and all checks and file copy.

Mail all checks that are issued that day and give to Trust Officers their copies.

Help with WorkFlow work that has to be processed for bill pay.

Scan all stuff that has to be kept n file it in OneSource

Use OneSource, AddAdvance, Teams, and other programs that the department

Uses. Also help out in other areas when needed.

Department Of Economic Opportunity 3/20 to 6/21

TIER II

Helping Claimants file their Unemployment in order to receive their benefits.

Creating emails for Return to Work issues to be removed in order to be paid.

Assisting with claiming weeks for the Claimant.

Calling QQ to have a CONNECT problem or other issued taken care of.

Adding Employers to the Claimants file that were not there.

Assisting with all issues on Claimant’s claims in order to be paid.

TouchPoint Healthcare 9/19 to 2/20

ACCOUNTS EXECUTIVE/HR ASSISTANT

Matching invoices and packing slips to make sure that everything matched.

Posting invoices to be paid and having checks issued.

Making copies of checks and matching with the posted invoices.

Setting up all files for the 2020 year and filing away everything.

Helping out in HR with new hires and issuing badges for the new hires.

Opening mail and giving to the right person.

Helping people that came in to see someone.

Helping out in other areas when finished with my work.

Received employee of the month and one of the highest honors.

Clarity Services A Part Of Experian 8/17 to 7/19

CUSTOMER SERVICE ADMINISTRATOR

Verified information for consumers who were wanting a copy of their reports, scores

bank behaviors, freezes, fraud alerts and opt outs.

Uploaded reports, scores and bank behaviors for consumers who were verified

in the system.

Printed out and mailed to the consumers or faxed

Did Freezes, Fraud Alerts, Opt Outs

Cleaned up file room when finished with other work and always asked if I could help

others with anything.

Help out at the Reception Desk for breaks and lunch.

Always on time and never out in the two years working there. Always worked

Overtime when needed.

Publix 11/16 to 5/17

ADMINISTRATIVE/CLERICAL

Verified information on employees for Retirement, Stock, Direct Deposits and ect.

Verified information that was already in their system to make sure it was correct.

Bar Coded the information that was already in system to make sure it was correct.

Trained Verifying and Bar Coding to others working.

Did Data Entry of information on employees.

Star Distribution, Inc. 3/15 to 8/16

RECEPTIONIST

Answered the phone for all CSRs and office staff.

Helped Customers that were picking up papers for Trane equipment.

Checked all Inbounds for the CSRs to make sure that everything was input correctly.

Input Confirmations

Made file folders for all Manifests to be filed and then filed them.

Help out in Accounting and also put the labels on all Time Cards

When I was finished with my work and had extra time, I always asked if I could help others.

Homeland Capital

OFFICE MANAGER, ACCOUNTANT 1/09 to 3/15

Administered all payments for customers and vendors.

Collected payments from tenants for homes owner owned.

Made deposits of all bank transactions.

Helped do interior decorating for homes & condos owner owned.

Meet with customers and vendors to see what they needed.

Checked out vendors and contractors for best pricing.

Did all clerical work for office and all personal business for the owner.

Made all travel arrangements and restaurant reservations.

Made all appointments and did follow-up on appointments.

Ran the office when owner was away or out of the country.

Jabil Circuit/ExpressPro 7/08 1/09

ADMINISTRATOR

Administered in setting up the Contracts & Licensing files for the department.

Scanned all Contracts & Agreements purchasing orders, quotes, invoices, packing slips, Scope of Work & proposals.

Made labels for all files & set up new ones that came in, copied, emailed & faxed Contracts & Agreements to one of the reps that worked out of the St. Petersburg location when he needed to have the information.

Created an Excel spreadsheet for all Contracts & Agreements that needed to be signed by one or both of the companies.

Created a list of files that had no Contracts or Agreements.

Catalina Marketing Corporation/AllStaff Agency 8/05 7/08

BUYER/ADMINISTRATOR

Administered in buying computers, laptops, software, hardware & other parts that may be needed.

Provided copies & faxing of the purchase orders.

Scanned purchase orders to vendors & typed letters.

Created purchase orders for regular paper & ink paper, spreadsheets, reports, filing & making new folders.

Worked on Accounting for department.

Southeast Airlines (5:30 PM to 12:00 PM) 2/03 – 8/05

RESERVATIONS SALES AGENT

Took approximately 60 plus call per hour.

Completed reservations for customers who called in.

Gave information to customers regarding their reservations, changed dates for flights.

Gave information on incoming flights & outgoing flights.

Updated the passenger list for the flights & faxed to their terminals.

Pasadena Family Medical Associates (8:00 AM to 5:00 PM) 9/03 5/04

ACCOUNTING/BILLING CLERK

Posted payments for claims that were filed with insurance companies for the service each patient received.

Provided rebilling for payments that had not been received.

Answered phones & filed back patients files when finished with my work.

Raymond James Financial/Spherion Agency 5/01 – 9/03

ADMINISTRATIVE ASSISTANT – TAX DEPT & BANK

Prepared Property Tax Returns.

Worked with clients on their property & K-1”s & did what a CPA does.

Prepared letters to clients, created charts & looked up codes for information to be input into the system.

Processed the mail, filing & scanning information to be emailed to the clients.

Worked with Accounting & helped answer phones for the department.

Worked in the bank creating reports & letters.

Administered in figuring out returns on customers’ CD’s.

Used the Internet to do research on other banks.

Administered in answering the phone to answer questions for customers & transferring them to the departments they may need.

PriceWaterhouse Coopers 12/99 – 5/01

AUDITOR/DATA ENTRY

Prepared timesheets & payroll for all employees.

Audited invoices making sure the vendors, sites, dates, amounts, description & codes were all correct.

Contacted vendors, Regional & Local regions for questions that needed to be answered.

Administered Auditors on other things that needed to be done.

GTE 10/87 – 12/99

TECH PROCESSOR/SECRETARY

Administered in typing courses written by writers to teach instructors, which had deadlines.

Worked 15 hours 5 days a week in order to meet the deadlines.

Created forms, letters & charts.

Developed & produced technical drawings by using the computer.

Performed filing, copying, & other duties as required.

Prepared all the confidential secretarial duties.

I was an assistant to the Manufacturing Support Manager.

Made travel reservations, kept records of timesheets, took minutes at meetings, arranged meetings, ordered food for special events & meetings.

Relived at switchboard, order supplies, sent faxes & helped out in Accounting.

EDUCATION

Georgia State University, Atlanta, GA

Course of Study – Business Administration

HCC, Ybor City, FL

Course of Study – Computer Science

AA Degree in Computers

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