CARMEN C. FIGUEROA, MLIS

**** ******* ***** *****

Orlando, FL 32829

407-***-****

adroo5@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Accomplished and dedicated bilingual professional offering 20+ years of versatile experience in the education and customer service field. Able to handle multiple priorities and meet tight deadlines without compromising quality. Excellent presentation, interpersonal and communication skills.

• Research and online searching

• Knowledge of medical terminology,

clinical literature, and serials management

• Instructional services and outreach

programs

• Positive relationships with colleagues,

patrons, and specific communities

• Youth Minister (Middle/High School

Students)

• Lead College Students Ministry

• People person (1:1, B2B)

• Interviewing skills

• MS Office Suite

• Curriculum development

• Student assessment and placement using

Rubrics

• Academic Advising

• Subject Matter Expert

• Train the Trainer skills

• Strong customer service and

communication skills

• Critical thinking skills

• Facilitator

• Bilingual (English/Spanish)

PROFESSIONAL EXPERIENCE

Primera Iglesia Bautista de Orlando, Orlando, FL 2014-2018 Youth Minister

• Develop Youth Ministry’s activities (retreat, worship, prayer group, and discipleship activities)

• Lead, plan, and conduct Bible Study/Sunday School Ministries for Youth as needed

• Budget development

• Interview 1:1 youths and parents as needed

• Contact families who visit the Church and invite them to participate in Youth activities

• Assess family situations and assign possible solution

• Use of technology in the classroom and to contact youth (FACEBOOK, INSTAGRAM, TEXTING, WEBSITE, E-MAIL, ZOOM, ETC.) to plan, prepare, and carry out Youth Ministry activities and events

• Community outreach, plan, and lead of Youth Ministry & Youth Group events outside of the Sunday Morning Bible Study/Sunday School Ministry

• Assist other ministries as needed

Carmen C. Figueroa Page 2

407-***-**** adroo5@r.postjobfree.com

Laureate Education Group, Baltimore, MD 2009 - 2011 Course Developer/Instructional Designer

• Courseware mapping

• Create and deliver university-level content for online core courses.

• Develop course curriculum, including learning activities, and assessments, according to Laureate's development model and quality standards.

• Use content knowledge, collaboration with subject matter experts, and in-depth study of related resources to create content that represents the most current, research-based ideas in education.

• Ensured course development was completed on time and within budget and met standards of quality.

• Model leadership and professionalism in the development/design process

• Use Blackboard, eCollege, Dreamweaver, some HTML coding, PeopleSoft, AGMUS Ventures, Orlando, FL 2003-2011

Learning Resources Center, Director

• Coordinate workshops

• Experience using Blackboard Academic Suite, BANNER and WebCT.

• Collection Development and Database Management

• Select, acquire, and classify, instructional resources

• Budget management.

• Develop and implement new technologies based on academic needs

• Subject Matter Expert

• Train the Trainer Skills

• Strategic research

Director of Faculty and Curriculum

• Faculty selection, hiring, supervision and professional development.

• Leadership in the design, development, and assessment of curricula.

• Create, edit, translated, and revise course modules in a timely manner

• Train and assist academic community to use online classroom platform (BlackBoard. BANNER)

• Recommend and suggest resources as needed for academic and online programs.

• Coordinate and develop course scheduling, faculty assignment, and. supervise professional development activities

Facilitator

• Subject Matter Expert

• Conduct courses as assigned

Carmen C. Figueroa Page 3

407-***-**** adroo5@r.postjobfree.com

• Create activities aligned with learning outcomes and customer academic assessment needs.

• Use a constructivist approach to facilitate Western Civilization I and II, Principles of Sociology, Social Problems, and College life skills courses at an undergraduate level and High School to College Bridge program

• Offer empowering and strategic tools to students in the learning process

• Contribute to the development of tools that will strengthen students’ skill

• Enforce use of RUBRICS

Assessment and Placement Coordinator 2003-2004

• Identify commercially available English and Spanish placement assessment tools

• Coordinate all prospects testing and placement

• Interview prospect for English /Spanish proficiency

• Coordinated and managed the language laboratory and its equipment.

• Implemented assessment activities

• Database management.

• Collect, analyze, and interpret assessment data and report data to the administration.

• Design and coordinate placement procedures that facilitate the admissions and enrollment process.

• Develop an assessment model that includes pre/post testing, Accelerated Learning Research Project, objective-based learning assessment, and student retention

• Develop procedures for student referral, tracking and assessment. EDUCATION

M.L.I.S., School of Library and Information Science, University of Puerto Rico, Rio Piedras, PR B.A.S.S. Sociology and Social Welfare, University Of Puerto Rico, Rio Piedras, PR REFERENCES

Zoila Marcia

407-***-****

Mario Moreno

407-***-****

Miriam Rodríguez

407-***-****

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