Felicia Chislom **** Piedmont Drive, Auburn Alabama 36830

adrohm@r.postjobfree.com · Home 334-***-**** ·Cell 334-***-****

Medical Office Administrator

Summary

A highly talented Medical Transcriptionist and Voice Recognition Medical Editor, Quality Assurance Analyst with twenty-three years of experience in interpreting, transcribing and verifying dictations by physicians, and/or assistants in healthcare administrative settings. I can maintain company records and perform various administrative and archival tasks such as retrieving files, analyzing files, restoring files in alphabetical or numerical order, managing databases, photocopying, and delivering files to staff. I am an extremely dedicated person with the will power to take on and learn any necessary job needed to increase my knowledge and skills of the task and help to better the company’s accuracy as well as punctuality. I work well independently, but I also work well with others and value their presence and contributions when working on collaborative but I also work well with collaborative projects in high paced environments, albeit business office or elsewhere. I am proficient with Microsoft Office Suite including Word, Excel and Power Point to name a few. I am comfortable using this software and I have used many different computer programs, both computer and web-based. Thank you very much for taking the time to review my resume.

Experience

Self-Employed Contractor 2011 to Present

Medical Transcriptionist/Quality Assurance and Voice Recognition Editor

· Transcribe and edit recorded or written material, such as operative reports, discharge summaries, history and physicals, letters, and office notes.

· Proficient in ESL (English as a second language).

· Verify accuracy of patient information such as name, billing number, medical record number, social security number, and their date of birth.

· Respond to inquiries for the release of medical information, ensuring that legal requirements are followed and proper consent has been obtained.

· Maintain daily logs of incoming dictation.

· Adhere to HIPPA policies, procedures, and objectives.

· Ensure strict confidentiality of patient medical records.

Transcend Services Incorporated 2007 to 2011

Medical Transcriptionist and Quality Assurance Editor

· Transcribed dictation from doctors and their assistants to meet turnaround time.

· Edited transcribed medical reports.

East Alabama Medical Center 1996 to 2007

File Clerk, Analyst, Receptionist, Medical Transcriptionist, Quality Assurance and Voice Recognition Editor

· Transcribed and edited recorded or written material, such as operative reports, discharge summaries, history and physicals, letters, and office notes.

· Proficient in ESL (English as a second language).

· Oversee daily activities of the department to optimize productivity and quality of work.

· Guided fellow employees performing related work; participated in interviewing, hiring, and the training process of new transcriptionists.

· Verified accuracy of patient information such as name, billing number, medical record number, social security number, and the date of birth.

· Responded to inquiries for the release of medical information, ensuring that legal requirements are followed and proper consent has been obtained.

· Maintained logs of medical procedures, incoming dictation, and transcribed records.

· Adhered to departmental policies, procedures and objectives.

· Collected, sort, assemble and file transcribed reports and other records properly in the patient's chart.

· Ensured strict confidentiality of financial records.

· Maintained disk and backup disk; order supplies and report equipment dysfunction.

· Performed miscellaneous job-related duties as assigned.

Southern Union State Community College 1994 to 1997

Work Study Student

· Library Tech: Assisted students in finding information, as well as organized, coordinated, indexed, filed, and prepared cross references.

· Teacher’s aide and office administration coordinator: Assisted the professors and students with the day to day classroom assignments.

Educational Background

Florida Institute of Technology, Melbourne, FL32901 2012

B.A., Healthcare Administration

GPA: 3.0

· Degree requires 20 credit hours to complete.

Southern Union State Community College, Opelika, Alabama 1997

A.S., Medical/Legal Office Administration

GPA: 3.5

· Records and information management: Organized records in alphabetical, numeric and subject order.

· Prepared cross references and filed charts in terminal digit order.

· Proficient in Keyboarding I, II and III.

· Gained knowledge of operating systems such as Word Perfect, Excel, Microsoft, Cerner, Desktop Publishing, and Lanier.

· Created memos, letters, reports, labels, newspaper columns, tables of content, indexes, placed graphics, and edited documents.

Lafayette High School, Lafayette, Alabama 1989

H.S., Diploma

GPA: 3.7

· Honor roll, Eastside Elementary, Lafayette, Alabama 1982 - 1985

· Honor roll, Southside Elementary, Lafayette, Alabama 1988 - 1989

· Beta Club, Lafayette High School 1991 - 1994

· Outstanding Awards in Math, Lafayette High School 1989 - 1994

· Outstanding Award in English, Lafayette High School 1993 - 1994

· Outstanding Award in History, Lafayette High School 1993 - 1994

· Annual Staff, Lafayette High School 1990 - 1994

· Student Council, Lafayette High School1989 - 1994

· Who's Who in High Schools Today, Lafayette High School 1992 - 1994

· Dean's List, Southern Union State Community College 1994 - 1997

Systems Knowledge

Dragon, Citrix, Meditech, MedQuist DocQscribe, Lanier, Transcend Beyond.TXT, Nuance EditScript, Cerner, Dictaphone, Spheris, SoftMed ChartScript, etc.

Accomplishments

Awarded Employment Preparations Services Certificate in JOBS/Readiness Class 2014

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