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Customer Service Representative

Location:
Winchester, VA
Posted:
July 09, 2022

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Resume:

Vajee Niyomtes

**** ****** ****

Winchester, Va *2601

Objectives-To obtain a position within dynamic company, as to utilize my customer service skills to contribute to the company’s success.

Technical Skills:

Operating Systems-Unix (using Vi and Pico editors), Mac/OS, Windows/Microsoft

Software Applications-Microsoft office (Word/Word Perfect, Excel and Access), and Autocad

Computer Language- C++

Databases- Oracle (utilizing Siebel) and Access

Education:

Ba degree from George Mason University in 1999, GPA-3.2

International Studies-Specialization: Information Technology

Lord Fairfax Community College, Dean’s List, GPA 4.0, 2009-2013

Certified Nurse Aide Certificate- With Honor and Medication Aide Program-Certificate

Work Experience:

Walmart (Retail) 2008-Present-Winchester, VA

Cashier/Customer Service/Self-Checkout Host

- assist with all customer questions/concerns on Walmart policy and procedures

-accurately maintain and handle cash drawer to ensure daily balance.

-Utilize Walmart system to effectively and efficiently process sales/refund/exchange transactions, check cashing, Money Gram (International/domestic/money wiring) transactions, utility and Walmart credit card payments.

Trustworthy Mortgage 2001-2006-Vienna/Va

Loan Administrative Assistant-

-assisted CEO and senior management with verifying the accuracy of loan officers’ commissions and office supplies invoices.

-prepared loan applications/disclosures, helped mortgage applicant with completing the Uniform Residential Loan Application, retrieved and analyzed credit report, verified applicant’s employment history/income, assisted loan processors with clearing underwriter’s conditions to comply with loan guidelines for approval, worked with appraisal company (to request property appraisal)/title company(to order title search), and pre-audited/reviewed loan disclosures/ files as to adhere with state regulations. (Outstanding Employee Award/Trophy)

National Hospital for Orthopedics and Rehabilitation 1992-1993-Arlington/VA

-specialized training/volunteer

Several Financial Institutions 90s-20s-Northern Virginia Metropolitan Region

Teller/Customer Service Representative

-accurately maintained and handled cash drawer to ensure daily balance

-processed checking/saving deposits, check cashing, money order/cashier check transactions, and domestic/international wirings.

-always exceeded sales goals with cross selling traditional and nontraditional banking products in every category. (Sales and Service Award)

References available upon request



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