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Customer Service

Location:
Memphis, TN
Posted:
July 08, 2022

Contact this candidate

Resume:

Racheal Arreola

I am bilingual I speak English and Spanish

Crawfordsville, AR 72327

adrobx@r.postjobfree.com

+1-901-***-****

I am a hard working independent individual! I love learning new things! I have never met a stranger! I am always willing to help! I always want to improve qualities of life and my surroundings! It’s my job to help and service! I have never met a stranger.

Authorized to work in the US for any employer

Work Experience

Customer Service Representative

State of Arkansas department of Finance and administrative - Marked Tree, AR April 2021 to Present

• Service the public

Dispatcher

I-55 towing &Recovery

January 2009 to December 2021

Work from home dispatching mechanic and tow truck drivers taking payments with credit card, EFS checks, Com Data checks, T-Check etc...

Dispatcher

FPG maintenance dispatch

January 2017 to March 2021

Dispatch

Manager

Fast Market - Marion, AR

April 2018 to March 2019

1. Manager

Ramada inn

Hotel - West Memphis, AR

January 2007 to December 2018

Front Desk Clerk

Front Desk Clerk

hallmark inn - Marion, AR

January 2015 to March 2018

• check guest in and out of the hotel

Front Desk Clerk

Express Inn & Suites - West Memphis, AR

January 2015 to March 2018

Check guest in and out of the hotel

Front Desk Clerk

Sunset Inn - West Memphis, AR

January 2016 to January 2017

• check guest in and out of the hotel

Manager

La Hacienda Grocery and Home Decor

July 2009 to 2014

1. Manager

RCA

USPS

February 2002 to April 2008

Delivered mail

Education

Associate in Science (AS) in Health Science

Arkansas state university Mid-South - West Memphis, AR August 1999 to December 2021

Associate in Arts (AA) in General Studies

Arkansas State University Midsouth - West Memphis, AR August 1999 to December 2021

CGS in General

Arkansas State University-Midsouth - West Memphis, AR August 1999 to December 2021

TC in Health Studies

Arkansas State University-Midsouth - West Memphis, AR August 1999 to December 2021

General educational development in Gender Studies

Arkansas State University-Mid South - West Memphis, AR January 1999 to December 2021

Associate in Emergency Medical Services

ASU Mid-South - West Memphis, AR

January 1999 to May 2018

GED

Mid--South Community College

Business

Strayer University

Skills

• Retail Management (10+ years)

• Key Holder (5 years)

• Permitting

• Customer Service (10+ years)

• Scheduling (10+ years)

• inventory (5 years)

• Payroll (10+ years)

• Operations (10+ years)

• Training (5 years)

• Cashiers (10+ years)

• Dispatching (7 years)

• Dispatch (7 years)

• Call Center (5 years)

• Basic Math (10+ years)

• Mechanical Knowledge (6 years)

• English (10+ years)

• Leadership (10+ years)

• Spanish (10+ years)

• Multilingual (10+ years)

• Mechanic Experience (6 years)

• Sales (10+ years)

• Merchandising (10+ years)

• Supervising Experience

• Management (10+ years)

• Retail Sales (10+ years)

• Store Management Experience (10+ years)

• Freight Experience (8 years)

• Human Resources (10+ years)

• Cash Handling (10+ years)

• Microsoft Excel (6 years)

• Maintenance (5 years)

• Office Management (10+ years)

• Microsoft Word (10+ years)

• Logistics (7 years)

• Conflict Management (8 years)

• POS (10+ years)

• Recruiting

• Negotiation

• Quality Assurance

• Pricing

• Interviewing

• Accounts Receivable (8 years)

• Microsoft Outlook

• Driving (10+ years)

• Organizational Skills

• Microsoft Office

• Front Desk (10+ years)

• Inventory Control

• Research

• Computer Skills (10+ years)

• Math (10+ years)

• Interviewing (10+ years)

• Epic

• Filing

• Data collection

Languages

• Spanish - Fluent

Certifications and Licenses

CNA

Basic Emt

Arkansas trauma

Stop The Bleed

CPR/AED

Associate health and science

December 2021 to Present

Completed my Health and Science degree

Assessments

Management & Leadership Skills: Impact & Influence — Proficient February 2019

Measures a candidate's ability to adapt their leadership style to accomplish goals using rational or emotional appeal.

Full results: Proficient

Attention to Detail — Completed

November 2019

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Completed

Verbal Communication — Proficient

February 2019

Measures a candidate's ability to effectively convey information when speaking. Full results: Proficient

Scheduling — Familiar

November 2019

Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Familiar

Mechanical Skills: Monitoring — Familiar

November 2019

Monitoring machine indicators to determine appropriate functioning. Full results: Familiar

First Aid — Proficient

November 2019

Treating common medical emergencies.

Full results: Proficient

Mechanical Skills: Aptitude — Completed

November 2019

Understanding and applying mechanical concepts and processes. Full results: Completed

Attention to Detail — Completed

May 2020

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Completed

Work Style: Reliability — Expert

February 2020

Tendency to be dependable and come to work

Full results: Expert

Front Desk Agent (Hotel) — Familiar

June 2020

Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Familiar

Customer Service — Completed

June 2020

Identifying and resolving common customer issues

Full results: Completed

Scheduling — Familiar

November 2019

Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Familiar

Attention to Detail — Completed

November 2019

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Completed

Administrative Support Professional Fit — Highly Proficient July 2020

Measures the traits that are important for successful administrative support professionals Full results: Highly Proficient

Administrative Assistant/Receptionist — Completed

September 2020

Using basic scheduling and organizational skills in an office setting. Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



Contact this candidate