Bryan Alan Johnson

**** ***********-****** ****, ** Box 433 Lillington, North Carolina 27546 adro9x@r.postjobfree.com

919-***-****

OBJECTIVE .

To obtain a remote employment position that I can utilize my home office and interpersonal communication skills as an effective customer service representative..

EXPERIENCE

Swain Entertainment d/b/a Video Wiz Inc. Wilmington, NC. March 1995 - September 2002 Assistant Manager, Store Manager, District Manager, Operations Manager

● Communicating efficiently with public and coworkers to obtain accurate information for the purpose of securing property and equipment rentals and/or billing.

● Inventory management of all rentals, equipment, and concession items.

● Daily reconciliation of sales reports with collected currency, making deposits, change and reporting data to the corporate office.

● Maintaining and moving product to category to keep current, new release supply.

● Assisted with opening of all nine subsequent locations in roles of store, district, and operations manager.

● Active participation in creation of a comprehensive policy & procedure manual as well as a training manual for our system of operations.

● Assisted in creating a universal number system for each title for the entire chain with individual volume barcodes,updating computer & communications devices that allowed for a uniform database which then could be maintained and updated at corporate and allowed for optimal revenue tracking and inventory control.

● Staffing for one store consists of seven positions, eventually staffing four management positions for stores in the district, and finally working with three district managers and assisting them with management staffing for all fifteen stores.

● Assisted with preparation of all stores as recommended for preparation and through the transition process of acquisition by national chain.

Wilmington Treatment Center

Wilmington, NC September 2001 - December 2004

Staff & Pharmacy Nurse

● Assessment, assisting the RN with admission, and implementation of care, including treatments and medications ordered by the physician to clients who had voluntarily made the decision to enter a 28 day program for detox and rehabilitation from chemical or alcohol dependency.

● Responsible for implementing new pharmacy handling procedures as requested by the director of nursing and facility administrator to bring the unit into compliance with the North Carolina Boards of Nursing and Pharmacy. Worked with staff nurses, administration, and pharmacy supplier to inpatient facilities to devise systematic, cost effective procedures of medication administration that included maintaining set stocked numbers of a list of frequently used medications, administration record changes and procedures for for administering & record keeping for all controlled substances for the North Carolina Drug Enforcement Act. Durham Veterans Administration Medical Center

Durham, NC. March 2005 - September 2011

Staff/Medication Nurse

● Medication administration, ordering medications specific to the Veteran and verifying correct dosage received. Maintaining accurate records of medication administered and evaluating effectiveness of the medication

● Worked under supervision of the RN and or physician to evaluate patient's condition and report changes, distress, and signs or symptoms of improvement or decline in health

● Attended team with all areas of patient care to report condition, any barriers or equipment patient is using to begin discharge implementation and goals to achieve prior to discharge A Little Help from Our Kin

Lillington, NC. November 2011 - March 2022

Owner/Placement Manager

I started this small company when a tough decision had to be made in my own family. My father and brother were both long time insulin dependent diabetics. Both had been diagnosed with diabetes in the mid-eighties and had managed as best they could, but like many diabetics of 30 years or greater, they were now both facing issues such as multiple amputations, strokes, blindness, and kidneys problems in addition to numerous infections that are prevalent in diabetics. They were both living in the same home with my mom, who was, no doubt, a champ in her own right, but the time that she could safely and effectively care for them in the home setting. It was obvious they would require placement in a long term, skilled nursing facility. That was not a decision I was ready to make. I took a leap of faith and brought my years of nursing experience home with me and did the only option we had left, and that was to bring skilled nursing into their home. That solved only a part of the equation. I would still need income that would allow me to leave nursing in the public sector. With our family doctor to supervise the medical referrals and orders, a few of the most compassionate nurses I had worked with over the years, and a small but unbelievable team of certified nurses assistants, A Little Help from Our Kin, a very small but determined, skilled nursing home health care agency was born on a slim corner desk and backed by an even slimmer bank account. We quickly found other families who needed the specialized care and vowed to provide with families who took an active role in their loved ones' care to keep them at home. Over the next 10 years we operated literally by tooth and nail with as few as six clients and at times our maximum insured at ten. No one got rich working with us but it does give me rich satisfaction in knowing all of the patients got their wishes of spending their last moments with quality care, exactly where they wanted to be, with their families. My father passed away in November of 2018. Because of the financial hardships of running a small specialized agency, we had announced to our current clients and staff earlier that we would not be taking on any future clients but held out obligation to stay in operation for our current clients as long as they needed our services. My brother passed in May of 2020. We were able to continue our obligation and cared for our last client until March 2022. EDUCATION

● Harnett Central High School

September 1889 - June 1993

North Carolina Scholar

● Central Carolina Community College

September 1994 - May 1996

Practical Nursing Education

SKILLS

● Proficient in computer skills with Microsoft Windows, Excel, Word

● Experience with creation, navigation, and maintenance of general and product-specific database

● Positive and effective written and verbal communication skills with management, and customers

● Active listening skills that promote ability to anticipate the needs of the customer and accurately follow directions of management and

receptive to constructive criticism as I want to do the best job possible. INTERESTS

● Computers and technology

● investing/stock market trends

● Camping & hiking

● Human Society

● Value spending time with family & friends

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