William B. Sutherland

Director of Information Technology / Senior Program Manager/ Scrum Master

adro9q@r.postjobfree.com • 703-***-****

www.linkedin.com/in/william-b-sutherland

• Milliken, CO 80543

Summary

Award-winning senior Director with proven success in complete software development lifecycle management, programs execution, projects governance, technology direction, and full-scale agile methodologies implementation for organizational development in commercial, Federal, State and Local agencies.

Accomplished program management professional with demonstrated background in leading multiple SCRUM projects, delivering updated software, and deploying Agile transformation tools. Subject matter expert with proficiency in delivering IT operational support of the organization, project planning, and identifying/managing resources to implement the corporate IT strategy. Skilled change leader: remarkable expertise in building and managing a positive relationship with clients, understanding the business partners’ needs and searching for win-win-solutions. Strong team-builder; innate efficiency to provide coaching and mentoring with keen focus on developing the next level of corporate/partners’ leaders.

Key Highlights

Honored with “Program Manager of the Year” for the team’s outstanding productivity-based results at a Fortune 500 company.

Spearheaded $1.3B program office with full oversight for the intelligence agency’s supply chain, property management, demand and tresource planning and ITIL service catalogue including change and configuration management.

Took an active role in leading operations to ensure effective management of a 175-member team and a $125M+ budget in the development and execution of an ISO9001:2000 quality system supporting nationwide service organization with 575K employees.

Planned and negotiated an Agile transformation contract in 2014 with Dept. of Veterans Affairs (VA), renewed contract for 2-years in 2015 with 50% increase in project scope.

Delivered exceptional performance in leading the design, development, and implementing operational readiness strategies on a national scale, and earning a reputation for bringing together siloed teams/organizations into unified models.

Supported organization by delivering additional processes and procedures to manage complex projects, while implementing Agile transformation tools.

Career Experience

KForce, Denver, CO 12/2019 – 4/2021

Senior Program Manager/Scrum Master - Hewlett Packard

Headed end-to-end functions involved in managing multiple hardware related projects using Jira to devise and deploy a full-scale Agile methodology with keen focus on delivering updated software. Monitor and manage other software tools team to deliver hardware management software for new and existing platforms.

Accomplished aggressive timelines for product release by leading and directing team of offshore consultants.

Cherokee Nation Business Practices, Ft. Collins, CO 6/2018 – 12/2019

Senior Program Manager/Scrum Master

Provided updated software for universal usage by all USDA, both internally and externally by formulating and embedding full-scale Agile methodology. Developed Agile training for other programming groups within the agency.

Recognized by USDA leadership by steering all facets surrounding full SCRUM features from project initiation, daily SCRUMS, and all appropriate Agile ceremonies.

Maximus, Denver, CO 10/2015 – 12/2017

Program Manager

Streamlined infrastructures, services, and disaster recovery processes for large governmental environments, while leading Project Management Officer (PMO), establishing a culture of repeatable processes around state and federal government data and call center infrastructure project. Ensured compliance with strict state contractual obligations, while migrating new-hire databases to VM server. Designed, developed, and deployed company’s after-action process, ensuring the preservation of project history and learning within the SharePoint environment.

Ensured savings by $20M by directing a large-scale remediation project regarding the migration of Oracle databases on VMWare to a Solaris Spark environment.

Initiated Agile methodologies to the IT organization with focus on increasing effectiveness and efficiency by leading various call centers for the Enrollment Broker program.

Launched Agile methodologies to the IT organization by establishing call centers for the Enrollment Broker program.

Acknowledged for delivering first disaster recovery project/model which adopted as the corporate standard ongoing, while serving as a project manager.

GovernmentCIO, Washington, DC 4/2013 – 10/2015

Director, Agile Programs

Strategically employed broad analytical skills in monitoring talent, capabilities, and resources within the program management organization, while leading a team of 12 cross-functional professionals. Developed competency in Agile transformation methodologies across the VA, while serving as Scrum Master and trusted advisor to Federal project manager. Directed processes involved in profit and loss (P&L) and general management of the firm’s Agile practice to ensure quality service. Worked closely with the Department of Labor, while creating and presenting PMI agile presentation. Served as a subject matter expert (SME) for GovernmnetCIOMagazine.com, ensuring agile methodologies and management.

Established and maintained robust client relationships to ensure smooth execution of programs across U.S. Department of Veteran’s Affairs (VA).

Led and directed 36 software development projects within the Agile framework, delivering a product with improved metrics and cost-savings capabilities, while mentoring team of professionals.

Succeeded in receiving outstanding performance reviews leading to a 2-year expansion of a multi-million-dollar project.

Additional Experience: Owner/Operator at the Sutherland Group, LLC, and Senior Program Manager at Ciber, Inc., and Specialist Leader, Program Management/EPMO at Deloitte LLP, Director of Quality Assurance and Senior Program Manager at Harris IT Services, and Consultant to ABLE Community-Based Services

Education

Master of Art, Organizational Management

George Washington University, Washington D.C.

Master of Business Administration

California Coast University, Santa Ana, CA

Bachelor of Science, Computer Information Systems

University of Northern Colorado, Greeley, CO

Professional Training

Leadership Directions Program (LDP) – University of Virginia, Charlottesville, VA

Social and Ontological Leadership – Newfield Network, Boulder, CO

Embodied Leadership – Strozzi Institute, Emeryville, CA

Leadership and Executive Coaching – Georgetown University, DC

Licenses & Certifications

License Name – Issuer – Issued Date

Certified Scrum Master (CSM) – Agile Alliance

Certified Leadership Coach (CLC) – Georgetown University

Certified Project Management Professional, (PMP) – Project Management Institute

Certified Program Management Professional (PgMP) – Project Management Institute

Certified Manager of Quality and Organizational Excellence (MQ/QE) – American Society of Quality

Associate Certified Coach (ACC) – Internal Coach Federation

ITIL V3 Foundations Certified

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