Customer Service Equipment Operator
Resume:
Hiachiko Quintero
WHITEHALL, Ohio 43213
******.********@*****.***
Work Experience
Merchandising Manager
*/**** - */**** ****'s Home Improvement, Columbus, Ohio
Managed a team of 20 Employees
Insured projects were completed in timely manner
Held daily huddles to cover tasks, trainings, discussed planogram integrity and sales, promotions and customer Service
Completed the hiring process for my team
Handled scheduling, timecards, and disciplinary action for my team members
worked with systems such as Cronos, Smart Project apps, Microsoft
Freight Flow/ Delivery Manager
6/2009 - 5/2012 Lowe's Home Improvement, Columbus, Ohio
Unloaded store truck deliveries and palletized products
Set from Truck to Floor
Made sure deliveries were pulled and delivered on time
Collected all data necessary for record keeping of Deliveries such as gas and mileage, made sure trucks were DOT inspection ready and the safety of the trucks
Packaging
Electrical and Plumbing Manager/ Flooring
4/2004 - 6/2009 Lowe's Home Improvement, Columbus, Ohio
Took daily inventory and completed price audits
Handled Schedules, assisted in hiring
Made sure departments had coverage and completed cycle Counts
Customer Service- assisted customers if they need help and handled complaints
Customer Service/ Lawn and Garden
5/2002 - 4/2004 Lowe's Home Improvement, Columbus, Ohio
Assisted Customers
Lawn and garden
Cashier experience/ Head Cashier
Activities
Volunteer Activities
Habitat of Humanity Womens Build
Education
Westing House Vocational High School, Chicago, Illinois
High School or Equivalent (GED®, TASC™, HiSet®)
Skills
Complaint Resolution Customer Service/Support Freight Flow/ Delivery Manager Microsoft power equipment operator Training and coaching
References
Manager Coart Andrews 614-***-****, Lowe's Home Improvement
Professional
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