Curriculum vitae.

Personal Details

Surname Mthobisi

Name Ngcobo

Date of birth 18 September 1985

Nationality South African

ID number 850**********

Race African

First Language IsiZulu

Marital status married

Disabilities none

Criminal record none

Health conditions excellent

Contact details

Physical address 13 Diederik Street

Verwoerd Park

Kimberley

8301

Cell phone 1-063*******

Cell phone 2-078*******

Work telephone 053*******

Email address adro5j@r.postjobfree.com

Educational details

High school Siyahlomula High school

Highest grade passed grade 12

Year 2003

Subject passed IsiZulu

Afrikaans

English

Economics

Accounting

Business economics

Tertiary school University of KwaZulu-Natal

Course studied bachelor of education

Years completed 1st and 2nd

Year 2004-2005

Tertiary school University of South Africa

Course studied towards Bachelor of Education

Years completed 2nd studying toward 3rd

Year 2019-2020

Relevant skills

Equipped with good communication skills

Fluent in English and IsiZulu

Excellent organizational and leadership skills

Excellent communication and interpersonal skills

Proficient in Microsoft suite (MS Word, MS Excel and Powerpoint) email and internet

Good presenting skills

Ability to work independent

Ability to meet deadlines

Telecommunications management skills

Customer care service

Problem solving skills

Minutes taking

Knowledge and attributes

Setting smart goals

Conflict of interest policy

Fraud and ethics awareness

Financial intelligent Centre Act (FICA)

Successful prospecting methods

Insurance terms and definitions

Client base management

Financial advisory and intermediate service act

Debt collectors act

Personnel

Knowledge of basic conditions of employment act, public service act and regulations. Employment equity act and labour relations act, skills development act. Good governance principles, service delivery and Batho Pele.

Leadership Role

SRC Deputy President 2003 (High school)

Resident house committee 2005 (UKZN)

Vice-captain UKZN tennis Team 2005

Coach UKZN tennis team 2006

Secretary. CCEEPPAWU (Interpak Books) 2009

Co-founder: Ashdown Readers Club. 2014

Ashdown higher committee chairperson 2018

Employment history

Employer Supreme Finance

Position held Branch Consultant

Duties performed issuing of loan and opening of bank accounts

,prompt and professional answering and handling of incoming phone calls, handling of clientscomplaints and enquiries.

Period employed. 13 September 2021 till date

Employer Cybertrac (Debt Collectors)

Position held Debt collector

Duties performed calling debtors, explaining how much and how they owe.

Explaining the important of paying their debts

Physically tracking the debtors in their home and workplace addresses

Assist them to sign the relevant documents

Period employed 04 October 2019 till date

Employer TN Van Jarrsveld (Avbob Brokers)

Position held Financial Advisor

Duties performed Adopt good sales disciplines and well organized structure.

Identify prospective clients and conclude sales and thereafter service clients on ongoing bases.

Advising clients on their insurance and financial matters.

Helping clients to fill in their application forms

Ensure that all their required documents are available and valid

Filling and capture their applications

Doing follow up calls

Cold calling

Ensure to secure the clients confidentiality as much as possible

Period employed 01 August 2015- 30 January 2019

Reason for leaving Resigned

Employer Sanlam Sky Solutions

Position held Financial Consultant

Duties performed Adopt good sales disciplines and well organized structure.

Identify prospective clients and conclude sales and thereafter service clients on ongoing bases.

Advising clients on their insurance and financial matters.

Helping clients to fill in their application forms

Ensure that all their required documents are available and valid

Filling and capture their applications

Doing follow up calls

Cold calling

Ensure to secure the clients confidentiality as much as possible.

Period employed 18 February 2013- 30 August 2013

Reason for leaving resigned

Employer InterpakBooks

Position held assistant Lithographer

Duties performed maintaining the printing press

Loading paper into the press

Saving different printed work tickets

Collection of chemicals

Mixing of ink

Taking in and out of printing plates

Period employed 01 August 2008 -15 September 2012

Reason for leaving retrenched

References.

Name of employer Cybertrac

Address 11 Rees Street

Quigney

East London

5201

Contact 043-***-****

Manager Mr. M Livhuwani

Contact 073-***-****

Name of employer TN van jarrsveld

Address 46 Old Howick Road

Wimbley

Pietermaritzburg

3201

Contacts 033-***-****

Manager Mrs. Anita Venter

Contacts 081-*******

Name of Employer Sanlam Sky Solutions

Address Heritage House, Ground floor

222 Jabu Ndlovu Street

Pietermaritzburg

3101

Contacts 021-***-****

Manager Mr. Troy Scotts

Contacts 072-***-****

Name of Employer Interpakbooks

Address 22 Willowtown road

Pietermaritzburg

3201

Contacts 033-***-****

Manager Mr. Reggie Mbongwa

Contacts 082*******

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