Post Job Free

Resume

Sign in

Site Engineer Call Center

Location:
New Delhi, Delhi, India
Posted:
July 11, 2022

Contact this candidate

Resume:

AHSAN RASHID KHAN

Associate Director with over **years of experience in driving organizational growth; targeting senior level assignments in Organization Build up, Growth, Strategic Management, Business Development, Mentoring Teams & Revenue Growth responsibilities

adro49@r.postjobfree.com

+91-965*******

Profile Summary

Result Oriented professional with rich experience in Direct sales, Channel Management and Expansion, P&L Management, Sales & Marketing, Business & Agency Development, Sales Support, Training, Operations Management, Team Management and Relationship Management across Study abroad, Insurance Real Estate, Education, Mortgages,, Retailing of Fuel, Sanitary fittings & Cement industry

Strategic implementer with skills in formulating strategies aimed at driving business growth for top & bottom line; expertise in Customer Relationship Management, Planning & Distribution Expansion, Tie-ups and Brand Promotion; identifying financially strong & reliable dealers/channel partners resulting in deep market penetration

Expertise in managing dealership and distributor development activities; resourceful in network expansion, exceeding goals, building extensive client base for channel manpower

Distinction of understanding & exploring new markets for businesses growth and streamlining sales & marketing operations

Resourceful in developing & implementing sales & marketing strategies with focus on increasing sales volumes, account base and profits

Significant experience in management of business operations, execution of business plans for achieving profit targets and general administrative tasks

Proficient in creating and executing a region wide sales plan that meets or exceeds established sales quotas and supports company revenue & profit targets; negotiating / finalizing deals for smooth execution of sales & order processing

A forward-thinking person with strong communication, analytical & organizational skills; well organized with a track record that demonstrates self-motivation & creativity to achieve corporate & personal goals

Core Competencies

Work Experience

Oct 2020- current:- Chief Operating Officer-(COO) Dynamic World Education Community- www.dynamicwec.net

DWEC (Dynamic World Education community), is a one stop solution for students seeking to study abroad. We offer complete services Starting from Evaluation to final selection along with banking & visa services. The company has a tie up with 3000+ Institutes offering 84000+ courses. The company is aiming to send 2000 students to study abroad by end of next year

The company was initially in a concept state & then got funded by Dynamic group

Core responsibilities

Setting up the organization End to End:- Part of founding team

Investor sourcing

Setting up of distribution channel: - unique b2b channel at variable cost

Institutional sales: - Tie up with schools/colleges to offer services & ensuring the ground synchronization

Tie up for Banking & allied services (loans/easy EMI companies)

External Webinar & seminar: - student interaction

Tie up with Ed Tech companies for cross sell

Setting up Direct sales team(on field/ tele- counselling) monitoring the performance

Setting up International distribution: - Africa & Saudi :- By way of Master Franchisee

Unique Proposition creation: - DWEC offers most of the services free of cost & does not push certain colleges/Institutes to students. The concept of treating students as enablers while targeting the real decision makers: - parents with a valued services has helped create an authentic organization of repute with high integrity value

In a short span of time DWEC has made rapid in roads in this sector & our unique distribution model has helped us create innovative business avenues at variable cost only. Institutes happily agreed for MOU considering the fact that no money is being charged from students & the company has an esteemed team of Advisory council members/ Consultants most of them with over 20+ years of experience in various corporate sectors

The company has been able to Rope in HSBC for a joint partnership to promote study abroad to all its customers

Jun’20-till Aug 2020 Basic First Learning OPC pvt Ltd

Role Handled - Vice President- Edupunuer Channel & B2B

Key Result Areas

Establishment of Affiliate & B2B Model for the organization

End to End Process development for new channel: - From concept to business plan to Hiring to go-to Market strategy

Establishing Doubt clearing app Business model for k12 students

Acquisition of offline business Partners to promote the B2B model- concept to field work

Scouting for potential investors to act as equity holder & business partners for the start up

Jun’15-till May 2020 PNB MetLife India Insurance Co. Ltd., Gurgaon

Roles Handled:

Jun’15-Dec’16 Associated Director IMF & Partnership

Jan’17-Mar’18 Zonal Head- Direct sales

Mar’18- till May 2020 Associate Director, IMF & Partnership

Key Result Areas:

Formulating strategies for acquisition, onboarding & engagement of Third Party channels and collaborating with Internal synergy with cross functions- legal/ ops/compliance/finance/ digital for establishment of new channel

Lead a team of 100+ members and Heading Direct Business propriety sales of the company for North & East Region; engaged in multifunction sub channels management including Branch Sales, Internet Leads, Call Center Connect, Worksite & Orphan Customers( in alternate sales)

Developing the strategy & plans for organization’s business operations; conceptualizing & developing new business strategies leading to an increase in turnover & profitability of the organization

Acting as Business Owner of the Category with topline and bottom line responsibility; devising the growth oriented Category strategy and roadmap for the calendar year

Defining product marketing strategy, including development of channel marketing activities in accordance with overall business goals and objectives

Maintaining relationships with key decision makers in target organizations for business development; setting-out quality standards for various operational areas and ensuring a high-quality customer experience while adhering to norms

Guiding, mentoring & monitoring the performance of team members for ensuring efficiency in process operations and meeting of individual & group targets; training channel partner staff, developing channel-wide demand generation programs and tracking results

Heading the expansion of distribution network and accomplishing steady increase in sales year after year

Increasing revenue and pipeline growth through strategic sales solutions, analytics and channel partner alliances within short time of on-boarding

Identifying and networking with financially strong and reliable channel partners, resulting in deeper market penetration and reach; developing, implementing and maintaining a business plan for the IMF approved by a regulator

Ensuring IMF gets license through a tedious 8 month process & kick start the business to earn decent ROI

Executing revenue/ debt collections, business development, channel management, network planning, retentions, up gradations, channel seeding and ground promotions

Evaluating performance & monitoring distributor sales and marketing activities; managing network of Channel Partners across assigned territories for deeper market penetration & reach

Monitoring distribution networks to ensure ready availability of the services at all times; guiding and training partners to accomplish set revenue and business targets

Spearheading the sales and marketing operations for promoting company’s products and achieving business goals and increased sales growth

Nurturing new market segments for launch of products, thereby enhancing profitability; reviewing & interpreting the competition & market information to fine tune the marketing strategies for the achievement of sales targets

Steering operations with a view to achieve organizational objectives and ensuring profitability; coordinating with customers’ for achieving the target and constantly updated the marketing team by market analysis

Planning activities and preparing strategies to accomplish sales target through sales team; setting-up credit periods, managing P& L and achieving sales & Gross Margin targets

Delegating authority down the line & monitoring the proper use and ensuring implementation of plan by using control measures

Initiating and developing relationships with key decision makers in target organizations for business development; identifying prospective clients from various sectors, generating business from the existing, thereby achieving business targets

Imparting continuous on job training to the workforce for enhancing their productivity & operational efficiencies through knowledge enhancement / skill building

Managing and monitoring team performance to ensure efficiency in sales & marketing operations & ensuring meeting of individual / group targets

Selected Highlights:

Enhanced productivity of region Himalayan( north & east part of country) substantially with a significant growth over last year in Direct channel

Created unique Sales Management Tools for frontline running successfully in the zone

In partnership Avatar, created a unique distribution channel & made it productive (Insurance Marketing Firm- IMF); got the licensing on track; first of its kind process in the industry and established the channel a leader amongst all other

In partnership Avatar- spearheaded the broking & corporate broking channel for the organization- established it

Previous Work Experience

Jun’12-Jun’15 Net Ambit Homewise, Delhi NCR as Senior Vice president – Real Estate/Education/Mortgages

Selected Highlights:

Established:

oA new channel named PLATINUM1first of its kind in Real Estate Space which focused on earning of front liner while maintaining a grip on costs

oA division to sell commercial property

oBuilding Up Broker Network Across North India

Engaged in Profit & loss management with complete ownership of the channel- revenue managed up to 100 cr

Led and established:

oReal Estate Residential Channel between Jun’12-Sep’13 through Direct sales and Broking

oCommercial Property Channel, DSF Commercial in May 2014

oThe Broker channel for the company, the Education Bulk Sales Vertical for North and the Mortgage Vertical for the company

Mentored a team varying from100+ to 5 members in sales, marketing, HR, training, call center

Expanded the broker network across tier 2 cities in North Region

Focused on building Direct Sales Force for all the verticals; developed front line productivity, automated dsr, lead generation, lead management and marketing campaigns

Introduced ‘Education Product’ to the same set of individuals & firms

May’11-Jun’12 HDFC LIFE, New Delhi as Associate Vice President, DSF and Branch Sales

Regions Managed:

May’11-Mar’12- UP, Rajasthan, Punjab, Haryana, NCR

Apr’12-Jun’12- North & East India for Branch Sales Vertical

Selected Highlights:

Led a team of 260 on board manager’s with 5 Territory manager’s & Area manager’s as direct reportee

Established 75% of the region in terms of hiring the required manpower & setting them in business mode

Engaged in target setting exercise undertaken for all 51 branches whose responsibility given

Conducted alignment of operations team & coordination at the country level

Sep’09-May’11 Aviva Life Insurance company Ltd. Gurgaon

Growth Path:

April’10- May 11’Regional Manager

Sept 09’- April 10’ Associate Vice President

Regions Managed: Delhi, UP, Uttaranchal, Punjab, Haryana, Rajasthan, Himachal, J&K & Chandigarh

Selected Highlights:

Appointed 28 corporate brokers across the zone; generated a business of 35 lacs monthly, with march seeing a high of 75 lacs- Highest for any SRU team

Actively participated In core project team of competitor alternate distribution analysis & enhancement of women mix

Tied up clinched with YWCA, ALPS, Kaya Skin, Lioness club

Highest % achieved on dockets, licenses & CAD/ BSA targets; appointed HNI profile of corporate brokers across North

Took initiatives for enhancing New Advisor Engagement & Productivity; received appreciation for the same

Maintained Zero regret attrition of Team

Team Has lead consistently on all parameters as per KPI continuing from last financial year

Promoted As Associate Vice President in April 2011

May’07-Sep’09 ICICI Prudential Life Insurance Company Ltd., Chandigarh as Regional Manager

Regions Managed: Rajasthan, Punjab, Haryana, Himachal, J&K, & Chandigarh

Locations Handled: North Zone (Rajasthan, Punjab, Haryana, Himachal, J&K, & Chandigarh)

Agency Development unit is primarily focussed on acquisition of skilled distribution for the

company from the open market through various sources

Highlights:

Handling build-up of distribution which contributes to 30% of total fresh business of ICICI pru for

north India

Overall in charge of Agency sales development for agency & business Partners

Key focus areas- Advisor/ Business Partner acquisition for pan north, their activation in terms of

business output

Formulation of recruitment processes to obtain maximum output

Implementation of processes to enhance acquisition productivity of new Unit Managers

Exam management & management of logistics across zone

Driving key recruitment initiatives- recruitment of Recruitment officers & project trainees, female

advisor count, Business partner selection- Pan zone

Devising strategy for faster activation of newly licensed advisors & responsible for the same

Developing alternate distribution channels for the zone- business Partner identification &

acquisition

Implementation & monitoring of distribution processes

Training requirements of direct team & cross teams taken care of

Relevant achievements

(LEADING PAN COUNTRY CONSISTIENTLY M.O.M IN MAJORITY OF THE PARAMETERS)

TURN AROUND OF NEW ZONE ADDED ON IN TERMS OF BUISNESS GENERATION IN A SHORT SPAN

OF 2 MONTHS

PART OF THE CORE STRATEGIC TEAM PAN COUNTRY WHICH HAS FORMULATED THE NEW

RECRUITMENT PARTNER PROFILE- IMPLEMENTED THIS ACROSS ZONE & DISTINCTLY PROOVED IT TO

BE WORKING

INVOLVED IN ALTERNATE HIRING PROJECTS

CERTIFICATION IN BUISNESS CASE, BUDGETING & BUISNESS PLANNING FROM HAVARD-LEARNING

Sep’05-May’07 TATA-AIG Life Insurance Co., Hisar as Manager, Agency Business Associate

Jan’04-Jul’05 with Essar Oil Limited, Ambala as Territory Sales Manager

Jun’02-Jan’04 with Crystal Sanitary Fittings Ltd. (Makers of ARK), Chandigarh as Zonal Sales Manager

Jun’99-Jun’02 with Associated Cement Companies Ltd., Bhopal as Assistant Manager

Feb’98-May’99 with Ambuja Cement, Kolkata as Techno-Sales Officer

Aug’97-Feb’98 with Hindustan Interiors and Woodworks Pvt. Ltd., Kolkata as Assistant Site Engineer

SYNOPSIS OF EXPERIENCE & LEARNING CHART

Company

Industry

Region

key learning

Dynamic

World Education

Community

Study Abroad-

India & Global

Setting up business. Rend to End.

Key factors involved in funding

Building Unique sales streams

Building powerful customer proposition: - Suggestion oriented not push focussed

Working with Peer group & seniors across industry & making them interested in the venture: Lending their credentials

PNB MetLife India Insurance Co. Ltd.

Insurance

Pan India

Setting up pan India distribution, new channel developed from scratch. Interacting with Regulatory bodies. Acquisition & Development of partners. Designing of Engagement programs. Ensuring business target achievement & cost control. Smooth transition of direct business for Himalayan region

NetAmbit

Real estate, Education,

Mortgages

Delhi NCR

real estate sales, business development, client acquisition, profit centre heading, operation, development of sales management tools, development of new sales channels, call centre management, commercial sales. Education product specs & distribution. Mortgage business p&L

Hdfc Life

Insurance

North& East India

Direct sales business process, bigger span team handling, exposure to cross sales- branch sales across north & east India

Aviva Life

Insurance

North India

Strategic distribution built up, acquisition, sales & development of HNI distributors, tie ups

Icici Prudential

Insurance

Punjab Rajasthan

channel development, B town penetration, developing acquisition models, acquisition of distributors

Tata Aig

Insurance

Haryana

insurance process, agency model understanding, development of sales partner, branch handling

Essar Oil

Retail- motor fuel

Haryana

understanding land acquisition, permission process, identifying prime location, identification & partnering of super HNI individuals, cross selling

Crystal Sanitary Fitting

Sanitary- building material

MP, Chhattisgarh, Maharashtra, Mumbai, Punjab

dealer network, sales distribution, sanitary market, depot management, collections, team handling

ACC Cement

Cement

MP+ Chhattisgarh

Customer service, introduction of new product, launches, pioneer branding, training, skill development. Distribution buildup

Ambuja Cement

Cement

Kolkata

techno sales support, site visits, taking conferences, seminars, dealer management, tie up with architects, engineers

Education

B.E. in Civil Engineering from Aligarh Muslim University, Aligarh in 1997

Other Training/Certification:

400kv Tower designing

Certification in Business Case, Budgeting & Business Planning from Harvard-Learning

Personal Details

Date of Birth: 13th May 1975

Languages Known: English, Hindi, Bengali

Permanent Address: Flat No. 11, 1 Lower Range, Park Circus, Kolkata – 700017, West Bengal

Present Address: N 1401, JMD Gardens, Sohna Road, Gurgaon

P&L Accountability

Sales & Marketing Operations

Business and Agency Development

Team Management & Leadership



Contact this candidate