Seasoned Client Service Executive with 8+ years of experience.
Resume:
NIKHIL P. SHAN
Padmam (H),
Kalladakavu,
VSRA:**,
Vennala P.O,
Kochi - 682028
*************@*****.***
Client Relationship Management
Communication Skills
Relationship Building
Negotiation
Attention to Detail
Coordination
2012
Diploma in Animation
Arena Multimedia, Kochi
2009
BA in Philosophy
Maharajas Colleague,
Ernakulam
2006
Plus Two Humanities
SNHSS
Ayyapankavu, Ernakulam
2004
SSLC
St. Alberts, Ernakulam
CONTACT
Client Service Executive
EDUCATION
SKILLS
Photography
Traveling
Movies
Music
Badminton
Football
HOBBIES & INTERESTS
CAREER OBJECTIVE
Seasoned Client Service Executive with 10+ years of experience in handling high-value clients and engaging in marketing communications. Looking to leverage my keen ability to quickly build meaningful relationships, be innovative and contribute to the advantage of the organisation I serve.
WORK EXPERIENCE
abm Communication Pvt. Ltd Kochi, Kerala. 2016 to present Client Service Executive Advertising Agency Client: The Muthoot Group / Muthoot Finance (South Region) Built deep relationships with clients to understand their specific needs. Interacting with client’s team across channels and platforms, and coordinating with internal stakeholders on matters such as product design or development, sales and marketing. Guiding the campaign-building process, client communications and workflow to budgets and billing. Ensuring client satisfaction with the product or service
We'R Creative - 360 Degree Branding Solutions Kochi, Kerala. 2014-2016 Client Service Executive Clients: Dubai and UK Involved in developing brand strategy, plans & delivery of highest quality 360 degree digital & offline marketing solutions & services to clients. Ensured accurate and timely delivery. Involved in the entire process from initial concept and research to artwork creation, documentation and implementation. Managed the campaigns on various digital platforms within the specified timeline to ensure the best in the class deliverable to all clients. Z & H Healthcare Solutions Kochi, Kerala. 2012-2014 Medical Billing (UK & US) Accounts Receivables Executive Gathered billing and insurance information from patients. Scheduled patient appointments. Managing all patient related email communications. Provided patients and various departments of the hospital with necessary billing information. Scavolini Kochi, Kerala. 2011-2012
Modular Kitchen Designer and Sales
Held meetings with clients to ascertain their intended functions and desired appearance of each space. Suggested appropriate materials and finishes. Custom created a plan with details of the layout and appearance of all installations and loose furniture. Provided information to clients on appropriate care and protection for their kitchens.
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