Data Entry Customer Service
Resume:
PROFILE
Hardworking, confident, dedicated individual, seeking fulfilling and challenging employment to highlight my skills, experience, creativity, and knowledge within a growing company.
CONTACT
PHONE:
ADDRESS:
2801 Steiner Avenue SW
Birmingham, AL 35211
EMAIL:
*******.****@***.***
SKILLS
Computer: Microsoft Word/Excel;
Employer based software, email
Excellent oral/written communication
Strong interpersonal skills
Problem solving skills
Excellent customer service skills
Team Player
Diplomacy and Flexibility
Excellent organizational skills
EDUCATION
Jefferson State College, Birmingham, AL
1981-1983
Coursework in General Studies towards Associate degree
Birmingham College of Allied Health, Birmingham, AL
1984-1985
Earned Certification for Medical Assistant (currently inactive)
WORK EXPERIENCE
Continuous Care Services of AL Coordinator of Paraprofessionals
1992-2014 (Formerly Visiting Nurses’ Association)
Scheduled paraprofessionals visits to clients’ homes
Field staff supervision
Billing and Payroll
Liaison between employees, patients, and social workers
Quality Assurance of care
Customer service
Handled and addressed client complaints/concerns
Interviewed applications for employment
Provided orientation to new employees
Field visits to clients’ homes for admissions and for QA purposes along with employee
Oversaw all incoming paperwork
Data entry; OJT on employer software and applications
Little Peoples’ Learning Center Teacher Assistant
November 2011-March 2018
Greeted parents, families, and children
Meal preparation
Ongoing oversight of classroom and recreational activities
REFERENCES
Available upon request
Contact this candidate