July **** to

November ****

May **** to

September 2017

Summary

Excellent organizational skills.

Excellent people skills due to 10 years experience as a waitress/bartender Skills

Labor and Food Cost Control

Shift Scheduling

Verbal and Written Communication

Interpreting Job Specifications

Staff Supervision

Regulatory Compliance

Problem-Solving

Documentation and Reporting

Inventory Assessment

Coordinating Daily Operations

Work Planning and Prioritization

Experienced in Restaurant/Bar

Operations

Computer Skills

Cash Handling Ability

MS Office

Customer Service

Decision Making

Equipment Operation

Conflict Resolution

Purchasing and Procurement

Critical Thinking

Flexible Schedule

Equipment Troubleshooting

Active Listening

Assigning Work

Coaching and Mentoring

Experience

Holo Holo Cafe & Market

Honolulu, HI

Shift Supervisor

Assisted upper management with daily operations to meet standards of service and quality.

Resolved customer complaints and reported issues to senior management. Completed opening and closing duties to facilitate business operations. Patrolled work areas to inspect operations, identify concerns, and implement corrective actions.

Reinforced rules to promote superior employee performance. Monitored security and enforced loss prevention strategies during shift. Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.

Delegated tasks to employees and monitored activities and task completion. Supervised and led employees to maintain productivity and customer service levels. Upheld company standards and compliance requirements for operations. Complied with company safety procedures, policies, and regulations to promote safe working environment.

Coordinated daily shift changes to lead transition and handle special requests. Assisted general manager with operations game plan and company initiatives implementation.

Tradewinds Bar and Grill

Honolulu, HI

Bookkeeper/Payroll Manager

Generated relevant paperwork and payroll reports.

Calculated overtime, vacation sick hours and other categories of time. Onboarded new employees in time reporting and payroll systems. Rosanne (Rosie) Brioso

Honolulu, HI 96815

808-***-****

adro0g@r.postjobfree.com

September 2016 to

May 2017

May 2009 to

December 2015

Managed payroll for temporary, hourly, and salaried employees. Processed employee rehires, transfers, terminations, garnishments, and withholdings.

Produced and filed payroll reports

Assisted with audits by preparing accounts and providing information Prepared physical checks for employees and check stubs for those receiving direct deposits of funds.

Entered corrected records into QuickBooks and added additional adjustments as required.

Voided checks and issued stop payment orders to correct payroll discrepancies. Calculated and applied wage garnishments.

Kept operations in compliance with requirements by applying knowledge of applicable regulations, legal statutes and tax code information. Worked with HR staff to accurately track and update paid time off. Followed IRS guidelines and state regulations when submitting payroll taxes. Compiled financial, accounting, and auditing reports to calculate profits and losses. Implemented payroll reconciliation tools to improve report accuracy. Determined proper handling of financial transactions and approved transactions within designated limits.

Dean & DeLuca

Honolulu, HI

Kitchen Manager

Received, organized and rotated paper goods and food ingredients. Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.

Trained employees on cooking techniques, safety standards and performance strategies.

Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.

Oversaw meal preparation and monitored food handling to encourage safety. Worked with vendors to establish strong relationships and maintain proper inventory supplies.

Implemented surface and equipment schedules and standards to maintain clean, neat and sanitized kitchen.

Executed hands-on preventive maintenance and repairs to keep equipment functional.

Maintained high standards of food quality and safety by enforcing clear handling and preparation policies.

Contributed to successful shift management by helping with inventory and food ordering as well as team scheduling and work assignments. Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality. Resolved problems or concerns to satisfaction of involved parties. Supervised staff preparing and serving meals per day. R2BC Corp. DBA Pocketsupplies Inc

Honolulu, HI

Owner/Operator

Promoted business on social media platforms to maximize brand identity and generate revenue.

Set pricing structures according to market analytics and emerging trends. Supervised performance of workers with goals of improving productivity, efficiency and cost savings.

Managed sales presentations to promote product and brand benefits. Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.

Analyzed client business needs and assisted in determining appropriate resources and strategies.

Coordinated with technical and IT teams to develop company website and create online advertisements.

Education and Training

Hawaii Business College

Honolulu, HI

Accounting And Business Management Associate of Arts

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