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Marcus Hook Customer Service

Location:
Lansdowne, PA, 19050
Posted:
July 08, 2022

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Resume:

Michael Connelly

Transportation Management & Logistics Aviation & Railways I help maximize safety, compliance, and performance

Lansdowne, PA 19050

adrnxj@r.postjobfree.com

+1-215-***-****

• 25 years' experience in Dispatch, Logistics and Flight Operations.

• Skilled supervisor with experience training, leading, and mentoring employees to achieve business objectives.

• Ability to prioritize and multi-task, especially in fast-paced high workload environment.

• Strategic thinker with excellent organizational and communication skills.

• Committed to regulatory compliance, safety, and Hazmat regulations. Authorized to work in the US for any employer

Work Experience

Global Security Operations Center Operator

SAP - Newtown Square, PA

March 2022 to July 2022

• Monitor all security, communications, and fire/life safety systems within the designated region via the provided monitoring systems

• Make productivity and cost reduction recommendations to management

• Serve as the liaison between all departments and the security department System Planning - Rail Equipment Scheduler

SEPTA - Philadelphia, PA

January 2020 to March 2022

• Optimizes use of car fleet to meet morning and evening peak demand.

• Develops operating plans for Regional Rail Equipment assignment.

• Analyzes ridership and matches capacity with passenger demand for Regional Rail trains.

• Utilizes Multi-Rail Enterprise (MRP) (or comparable) software in the planning, development and optimization of Rail Equipment Schedules

Aircraft Dispatcher

EASTERN AIRLINES - Wayne, PA

July 2019 to January 2020

• Shares joint responsibility with the Pilot in Command for preflight planning, delay and dispatch releases for flights, staying in compliance with FARS, Operations Specifications and Eastern Airlines policy.

• Dispatches a fleet of 8 767-200 and 767-300 aircraft, ensuring the safety of all passengers and aircraft.

• Coordinates with Crew Scheduling, Maintenance Control, and Systems Operations Control (SOC) on mechanical irregularities, and for assurance of safe and on-time operations.

• Creating and updates SOP's - Standard Operations Procedures and ensures regulatory compliance. Dispatcher - SRC Coordinator

Tozour Energy Systems - King of Prussia, PA

April 2019 to July 2019

• Coordinated and scheduled all service work for maintenance, quoted jobs, time and material and emergency calls.

• Provided proactive follow-up with customer, service mechanics and interoffice personnel to ensure outstanding issues are resolved and all commitments and expectations are met or exceeded.

• Prioritized workload and requests to ensure customer satisfaction was delivered. Dispatcher Trainee - Rail and Power Controller

PATCO - Camden, NJ

September 2017 to January 2019

• Supervised over 50 Train Operators to ensure on time performance and adherence to company procedures.

● Authorized, monitors, and controls all movement on or about PATCO's main-line tracks, including high- speed trains, patrons and employees, assuring safe and efficient transportation.

● Selected for 16-month leadership program to become expert at all aspects of business unit in preparation for management role.

● Ensured compliance with Operating Rules and Procedures achieving zero safety violations.

● Managed and resolves all emergencies directly through field personnel and outside emergency response agencies.

● Served as point person for company in resolving unpredictable issues that arise, including derailment, track work, injuries on main lines, etc.

Tower Operator

Boeing - Ridley Park, PA

April 2016 to September 2017

Directed the initial response of emergency equipment and personnel to aircraft mishaps and emergencies.

● Coordinated the smooth control of traffic between local Federal Aviation Authority and air traffic controllers without conflict between traffic patterns.

● Performed and directed flight following of aircraft during experimental, engineering, production, crew training, re positioning, or demonstration flights.

● Maximized operations to allow for increased helicopter production and flight testing. Flight Operations Coordinator

Aerotek Staffing - New Castle, DE

April 2015 to July 2015

Enforced operational control which included: aircraft assignment, weather monitoring, delay notification, NOTAMS, flight release check list and risk assessment.

● Supervised travel coordination for all pilot movement to ensure flight coverage and training requirements.

● Managed 5 employees including Line Service Technicians and Company Drivers facilitating projects, conflict resolution, training and scheduling to maximize flight operations.

● Primary liaison between flight crew and all other departments for flight assignments, flight planning, and flight following.

● Monitored and verified time and expenses for flight crews and flight operations personnel for payroll and accounting audits.

● Ensured international arrangements which included: customs, handling and over flight exemptions. Emergency Operations Center Controller

Fireside Partners - New Castle, DE

November 2014 to April 2015

Monitored Emergency Operations Center Control Room of the aviation emergency response department

● Utilized aircraft dispatch competencies to monitor client's aircraft for irregular operations to ensure safety and on time operations.

● Verified the data collection, analysis and dissemination if an accident occurred

● Responsible for updating all technical documents and software changes company-wide.

● Ensured travel and hotel accommodations for HELP TEAM and clients during active emergency responses.

Flight Operations Dispatcher & Scheduler

AgustaWestland Philadelphia Corporation - Philadelphia, PA June 2014 to November 2014

Supported the AWP Flight operations and Training Departments in scheduling, tracking and post flight data archiving of all helicopter operations conducting.

● Responsible for implementing a new flight information and scheduling system and training all required personnel.

● Coordinated the scheduling with requisite departments all flight operations including: training, production, maintenance, marketing, experimental and ferry flights.

● Developed and revised dispatch manuals and procedures to increase compliance.

● Recorded and maintained flight crew and flight activity information and currency requirements.

● Delegated personnel during ground and flight emergencies. Weighmaster / Scale House Operator

Covenant Security Services - Marcus Hook, PA

May 2013 to June 2014

Ensured all trucks were properly and accurately weighed on the scale both entering and leaving the facility

● Responsible for developing training materials for personnel each time an upgrade was made to the computer system.

● Calculated and scheduled workload based on manpower and corporate goals.

● Worked closely with trucking managers to work in last-minute loads to help increase company revenue. Aircraft Dispatcher / Charter Operations

USA3000 Airlines - Newtown Square, PA

October 2002 to February 2012

Planned, scheduled, and organized charter flights for the Department of Defense.

• Monitored weather, Air Traffic Control, and current Notams for any known or forecast flight delays

• Contracted fuel arrangements overfly permits, ground handling, and FBO reservations.

• Developed, created and revised dispatch manuals and procedures

• Computed flight plans and trip sheets for all flight movement to ensure on time performance.

• Relayed departure, arrival, delay, aircraft and airfield status, and other pertinent information to up line-controlling agencies.

Education

Bachelor of Science in Information Technology

University of Phoenix

2012 to 2015

Bachelor of Science in Aeronautical Science

Embry-Riddle Aeronautical University - Daytona Beach, FL 1993 to 1996

Skills

• Microsoft Access (4 years)

• Microsoft Excel (10+ years)

• Microsoft Word (10+ years)

• Microsoft PowerPoint (10+ years)

• Microsoft Project (3 years)

• Management (8 years)

• Supervisor (10+ years)

• Dispatch (10+ years)

• Transportation Management

• DoD experience

• Microsoft Outlook

• Aviation

• Logistics

• Supervising experience

• Customer service

• Aviation

• Transportation management systems

• Microsoft Office

• Federal Aviation Regulations

• Risk management

• English

• HVAC

Languages

• German - Intermediate

Links

http://www.linkedin.com/in/Mike-Connelly01

Certifications and Licenses

Commercial Pilot

April 1994 to Present

Aircraft Dispatcher

August 1996 to Present

PATCO Certified Train Operator

November 2017 to Present



Contact this candidate