Destri Ferguson

**** **** ******** ***

Unit ***

Brea, Ca 92821

714-***-****

adrnv0@r.postjobfree.com

Dear Hiring Manager,

I'm applying for a position at your company. Based on the posted description, I'm confident that I am fully qualified for the position and will be a strong addition to your team. I would appreciate a job interview at your earliest convenience. Please find my resume attached.

I can be reached at the number above or at my email address.

Warm Regards,

Destri Ferguson

Destri Ferguson

3050 East Imperial Hwy Unit 121 Brea, Ca 92821

714-***-**** • adrnv0@r.postjobfree.com

Summary

● Proven Manager & Recruiter / Helping Companies ● Translate Their Business Goals To Reality.

Key Qualifications

●*Currently Enrolled In Life-Coach Certification Program

●*Effective Multi-tasker

●*Quick learner

●*Results oriented

●*Computer proficient

●*Problem Solver

●*Works just as well independently as does in a team.

●*Organized

●*Client Focused

●*Strong work ethic

●*Strong Communication Skills

●*Known for being an attentive listener who follows directions and implements them to the letter, but also able to express opinions and suggest alternatives.

●*Proficient in all Social Media Channels

Work Experience

Express Employment Professionals. December 2020-Present Business Developer

●•Answer incoming sales calls via telephone, written inquiries, and facsimile requests for assigned territory

●•Promoted and effectively sold company standard products and supplies using established company sales techniques with approved authorization from Owner

●•Clarified and fulfilled customer requests/needs by presenting various selections of products and services providing pricing information as requested

●•Understand and responded to customer delivery needs by interfacing with internal personnel

●•Check and follow up on schedules and lead time for orders and shipments

●•Verify inventory quantities for customer orders

●•Entering Sales Orders and Purchase Order request forms

●•Process all paperwork for orders to include sales contracts, prints and related documentation

●•Filing, organizing and maintaining sales tools, customer information, and product information

●•Understand and support established policies and procedures as per ISO to provide proper and effective treatment to customers

●•Resolve customer concerns in an expeditious and tactful manner; generate customer complaint report following required steps under ISO

●•Generate Sales Reports as requested

●•Understand and maintain company quality objectives per ISO standards

●•Train new sales personnel as requested

Pier 1 Imports October 2019- February 2020 Sales Associate

●Work the cash register/POS system

●● *Interact with customers on the floor.

●● *Greet customers and assist with sales needs.

●● *Create genuine relationships with potential customers.

●● *Educate customers of product and set up credit accounts for those ● interested.

●● *Serve as the face and the voice of the Brand.

Neora May 2020- Present Independent Brand Partner

●Work remotely

●● *Market and Sell Neora’s Anti-Aging Skincare and Wellness Solutions.

●● *Corporate Sponsor of Big Brothers / Big Sisters

Silicon Beach Recruiter April 2019- June 2019

Corporate Affairs Manager

●*Was basically the owners right hand person. I ran errands for the company as well as personal errands as needed.

●● *Created the monthly newsletter that was distributed to all clients and customers.

HelloFresh August 2018- January 2019 Brand Ambassador

●Worked various events to market and serve as the face and voice of the “Brand”.

●● *Educate event attendees of product and set up accounts for those interested.

●● *Create genuine relationships with potential customers. ● *Attend meetings, M,W& F to review team goals.

Wyndham Destinations March 2018- August 2018 Community Marketing Agent

●● *Marketing Agent for Wyndham’s Vacation Club.

●● *Worked aboard The Queen Mary, scheduling appointments for possible

●sales in The Vacation Club.

●● *Worked outside Events representing the Brand.

SBGA November 2017-January 2018 National Sales Rep

●● *Performed small company research to assist with my sales calls. ● *Was required to maintain a calltime Of 3:40 each day.

●● *Performed outbound Sales and Marketing phone calls. ● ● *Performed outbound Cold Calls.

Grocery Outlet November 2015-January 2017 Store Manager

●● Oversee daily operations, selling everyday items, recruited and trained NEW staff, ensuring that safety policies are implemented. Managed, supervised and provided leadership to up to 30 employees.

●● *Collaborated with vendors and helping solve customer complaints. ● ● *Planned, assigned and directed work to the Cashiers on duty.

●● *Managed day to day total store operations including Customer Service,

●Development of all store associates, cash and inventory control, asset ● protection, store conditions, and performance management.

●● *Stocked shelves, racks, cases, and bins with new merchandise.

●● *Determined if inventory was sufficient for needs, ordered merchandise

●when necessary.

●● *Answered Customer questions about merchandise and advised ● Customers on merchandise selection.

●● *. Provided EXCELLENT Customer Service!

●● *Received AWARD for " most donations given". $314 for The Boys and

Girls Club of Westminster.

●● *Exceeded the expectations of Customers by ensuring a friendly and ● helpful environment.

●● *Monitor sales activities that ensures that Customers receive outstanding

●service from their shopping experience.

●● *Instructed employees on evening shift on how to handle difficult and ● complicated sales.

●● *Assigned employees to specific duties throughout the store. ● ● *Confer with Upper Management to develop procedures to increase ● sales, expand markets and promote business.

●● *.Provides a hands-on leadership style, setting EXCELLENT work ethic ● example, a sense of urgency and positive attitude for Cashiers and other ● employees.

●● *Remarkable ability to Supervise others by assigning/directing work. ● *In-depth ability to operate point-of-sale terminal/cash registers. ● ● *Exceptional ability to deal with people in a manner which shows ● sensitivity, tact and professionalism.

●● *Updated price changes from week to week for store sales and discounts. ● *Extended relationships with customers by assisting with any concerns

●or problems they had with products or services and made sure problems ● were solved and customers were satisfied.

●● *Ensures Guests are able to find products and enjoy their buying ● experience.

●● *Maintain and Uphold high quality standards by providing a safe and ● clean shopping and work environment.

●● *Research market trends to understand forthcoming customer initiatives

●and monitor local competitors.

●● *Received payment from customers by cash, credit/debit cards.

●● *Issue reciepts, refunds, credits or change outstanding to customers. ●

*Establish & categorize prices of goods by means of calculator, cash ● register or optical price scanner.

●● *Calculate money in cash drawers at the beginning and ending of shifts ● to make sure that the amounts are accurate and there is sufficient ● change.

●● *Cash drawer management and closing procedures.

●● *Entrusted key holder to management office, store front door and ● combination to the safe.

Prestigious Models December 2014-August 2015 Talent Agent / Recruiter

●Marketing the Talent in the best way suited for their career.

●*Runs the Commercial/ Commercial Print Dept.

●● *Coordinated materials for Castings and submissions

●● *Manages casting and selects photos for commercial headshots. ●

*Coordinates with Casting Directors to facilitate the casting

●● process from submission of talent through to the booking of the talent.

●● *Was given the “go ahead” to start a Kids Division due to my background

●and experience and what I showed on the job.

●● *Offers feedback on the quality of headshots, training and the audition ● process to the talent or parents of the talent when the talent is a minor.

ReFresh Talent July 2013- August 2014 Talent Agent/ Recruiter

●Marketing the Talent in the best way suited for their career.

●● *Runs the Commercial/ Commercial Print Dept.

●● *Coordinated materials for Castings and submissions

●● *Manages casting and selects photos for commercial headshots. ●

*Coordinates with Casting Directors to facilitate the casting

●● process from submission of talent through to the booking of the talent.

●● *Was given the “go ahead” to start a Kids Division due to my background

●and experience and what I showed on the job.

●● *Offers feedback on the quality of headshots, training and the audition ● process to the talent or parents of the talent when the talent is a minor. ● *Earned trust as a key holder, opening and closing facility.

Best Label, Inc July 2009-December 2011 Customer Service Rep

●Politely assisted customers in person and via telephone.

●● *Answered and managed incoming and outgoing calls while recording ● accurate messages.

●● *Effectively communicated with and supported sales, marketing ● administrative teams on a daily basis.

●● *Served as the main liaison between customers, management and sales ● team.

Nutrilite September 2007-May 2009 Security Clerk

●● Monitored central alarm system for fire, intrusion, and duress alarms and responded when needed.

●● *Monitored and authorized entrance and departure of employees and visitors.

●*Led a team of [6] guards in monitoring a high volume of mall traffic during peak hours and days.

●● *Analyzed and investigated all incidents alongside functional management and security supervisors.

●● *Screened vendors and contractors before granting access to restricted areas within the facility.

The Baby Talent Network/BTN Kids October 1998-February 2007 Talent Agent/Recruiter

●Coordinated materials for Castings and submissions

●● *Managed casting and selected photos for headshots

●● *Coordinated with the talent agents, casting directors to facilitate

●● the casting process from submission of talent through to the booking of

●the talent

●● *Offered feedback on the quality of headshots, training and the audition

●process to the talent or parents of the talent when the talent is a minor. ● *Screened applicant resumes and coordinated both phone and in-person ● interviews.

●● *Served as main liaison between the Talent Agent, Casting Director and

●Talent.

●● *Earned trust by serving as key holder, opening/-closing facility.

Education

Udemy Life-Coach Certification Program

Warren High

Diploma

Presently enrolled

1989-1993

● *Graduated June 1993- General Studies

References

●● Janice Hunsaker/ Owner. Hunsaker Electric. 714-***-****

●● Kelly Schoephoerster-Bullen/Owner.Red,White And,Crew Cuts 818-***-****

● Trisha McKinney/ Franchise Developer Rep. Express Employment 949-***-****

●● **Kathy Colorado/ Owner . The Baby Talent Network/BTN Kids 818-***-****

Contact this candidate