Front Desk Office Manager

Judith Powers

Cell: 832-***-**** Email: adrnor@r.postjobfree.com

Executive Profile

Quality focused management with 4 years combined of Business Management, Administration representative, Insurance claims representative and Registered Dental Assistant. I am committed to building a successful dental office whether it be from the ground up, or continued growth with an established practice for better productivity. Team work and patient care are always my number one priorities. I work hard for my providers to make sure that they meet or exceed production goals. In addition to my dedication to the practice, I work alongside my team to ensure everyone in the office puts forth their best effort for overall success. This guarantees continued growth and productivity.

Technical Skills

•Windows (XP, vista, 7, 8) •48WPM typing skill

•Windows Server • Powerpoint

•Microsoft Application •Dentrix Software

•Dexis Software •Outlook Application

•Office based proprietary software

Business Manager Brident Dental 2021-Present

•Increased Revenue by 200%

•Top producing practice in my operational director’s region

• Top Selling PCC at my practice (PCC=Patient Care Coordinator/Sales Associate)

•80% of pt. contracts are sold

• Knowledge of financing, ie: Care Credit, In House Financing

•Able to maintain my EBITA between 16-19% to cut office costs such as labor/ordering/lost collections

•Maintained upfront collections outside of Medicaid collections consistently at 75% or greater

Front Desk Administration King Smiles Dental 2018-2021

•Knowledge of Medicaid/Medicare Insurances

(dentaquest, TMHP, MCNA, united healthcare, envolve wellcare, other medicare ins.)

Familiar with Medicaid rosters and pt. recall lists

•Knowledge in private insurances (verifying, inputting)

•Excellent Customer Service

•Filing and appealing claims

•Aggressive in collections

•Providing patient consultations, when collection is needed for treatment

Registered Dental Assistant King Smiles Dental 2019-2020

•Knowledgeable of general and specialty procedures (pedo, adult, OS, pros)

•Knowledgeable of xrays including film or censor xrays

•Knowledgeable of osha regulations and sedation regulations

•Able to multi-task when handling multiple operatories

•Knowledgeable of inventory and ordering supplies

Sterile Technician King smiles Dental 2018-2019

•Knowledgeable of autoclave and maintenance

•Solely responsible for all instruments during peak patient appts.

•Osha certified

•Solely responsible for all room cleaning and sterilization during peak patient appts. & completed with urgency to reduce patient wait times

References

•Gabrella Powers (Previous Manager of King Smiles Dental) 409-***-****

•Dr.David M Dent, DDS (Pediatric Provider from King Smiles now Brident Dental) 409-***-****

•Dr.Hijazi, OS (Specialist at Brident Dental) 832-***-****

•Dr.Agha, Pros. (Specialist at Brident Dental) 929-***-****

•Dr.Kishiki, DDS (Adult Provider from King smiles now Brident Dental) 412-***-****

•Sabrina Istre (Previous Owner of King Smiles Dental) 512-***-****

•Shane Istre (Previous Owner of King Smiles Dental) 512-***-****

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